Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  1. The Yahoo! Mail system has been terminating my email reading sessions and forcing me to log back into my account. Please fix!!!!

    Please fix whatever problem is causing Yahoo! Mail to terminate my session and force me to log back in several times per day.

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. My main email, would not allow me to log in normally, it sends me a yes or no to my cell phone to get into my email inbox, what can I do

    My main email, would not allow me to log in normally, now it sends me a yes or no to my cell phone to get into my email inbox, what can I swicth that to the old way of log in without having to access my inbox through my cell phone, Thank you

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. DOESNT WORK!!!! Its useless!!

    Yahoo Mail is a complete FAIL!!! After spending an hour doing EVERYTHING Yahoo lists to do to get email working.....ITS STILL DOESNT WORK!!!!

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Stop messing with my email. Every few months I get blocked because yahoo claims there was "suspicious activity" or yahoo pretends not to re

    Stop messing with my email. Every few months I get locked out either because yahoo claims there was "suspicious activity" or pretends not to recognize my computer, the same computer I ALWAYS sign in with. Sometimes it takes an hour or two, sometimes it takes a few days to get back in. I'm starting to think I need a non yahoo address for a backup, but if that's the case why bother with a yahoo address at all?

    18th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. When I needed to send an important email, I was VERY disappointed with Yahoo.

    I am completely disappointed with Yahoo Mail. I had to send a very important email and Yahoo completely failed me. Only AFTER the project was complete did Yahoo finally decide it wanted to work. This was the middle of the day and I have not had any other issues other than when you all had your security breach. I understand why people have left in droves! This site is constantly dropping the ball when it comes to email. First it was the updated email that would not work, but I resolved that issue by returning to basic on my own.…

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. The "Stay Signed In" checkbox is always checked by default. How to make it unchecked by default for my yahoo account ? Security issue here !

    The "Stay Signed In" checkbox is always checked by default. How to make it unchecked by default for my yahoo account ? Security issue here ! Especially when I miss on unchecking it on a public computer.
    I believe designers @ Yahoo must have thought of providing a mechanism to change this default setting for a given account !!!

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Easier to use then this new yahoo mail very confusing

    When i come into yahoo to sign in, im always signed in. I uncheck the box to keep me unsigned in but, when i come in to sign into yahoo that check mark is right there. Fix it please.

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Required to change password multiple times including back to back changes.

    Please Close this email account. I will no longer use it due to yahoo's excessive requirements. For your information, I am abandoning this account and will never use it again.

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 285th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Please Help!

    I am making this thread hopefully to get someone to help me! I just got done using the public library in my area. I logged in to my account and got in no problem. I have been using this same password for the last couple of months.

    Suddenly when I am checking my account info It ask for me to log in. So I do and I know this is for added security. I log in and it says password does not match???? I enter my password again and same message shows up!? What the heck I just entered my…

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 17th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I

    Stop with the passkey verification. I always use the same computer, so whether I use my e-mail a lot or a little should make no difference. Paying text rates just to check my e-mail is STUPID. Keep your service secure and don't worry about how often I use it.

    193rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. the password system was better. I hate having to get a text every time I want to log in

    I want the password to work. I also am going to gmail if I can`t login without all the texting and ****

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. argent

    hi this it my 4th time to give you my feedback i have my business account and email witch is enquiry@sharmholiodays.com since more than 10 years also i have my website sharmholidays.com also more than 10 years i have a big problem to accuses my business email and my website is no longer online i am trying to contact you since long time but no answer from you can you help me plzzzzzz how i accuses my email again or tell me what going on thxxxxxxx

    373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Sign into email constant verification is annoying

    Everyday I sign into my email I'm having to put in a pass code! Why?!!! Shouldn't you know it's me by now?! Why do I have to keep doing this?! It's irritating & ******* me off! YOU put us at risk now YOU want to be overly cautious?! WTF! I'm sick of Yahoo! You just get worse instead of better! Get your **** together & stop hassling us! Get rid of that CEO & maybe you'll do better! You were the best a long time ago, not anymore! You suck just as much as Google & any other free email…

    193rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 373rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. trouble sign in, problem creating new password

    where to go to created a new password

    120th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Password and sign in  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base