New mail also makes Freedom of Information-related communication difficult.
In addition to the new email format being counterintuitive and too light to read easily, to and from emails with the same party require choosing that feature. When dealing with Freedom of Information requests, etc., the continuity of communication must be seen and as free from manipulation as possible.
Also, when forwarding email - for example, the email address was wrong and you do not want to have to rewrite everything - you have to reinsert the addressee.
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