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Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

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993 results found

  1. When I travel to Thailand (3 times per year) I use my AOL account to get your confirmation mail. Now AOL is doing the same thing. I cannot

    I have a premium account with Yahoo. I travel to Thailand 3 times per year. On every trip I am required to confirm by getting an email at AOL. Now AOL is doing the same thing. I spend over 13 weeks per year in Thailand and cannot login.

    372nd ranked

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  2. "********* to the Outhouse"

    You have turned the finest Email site into GARBAGE! I have had a yahoo account for 20+ years and I'm ready to dump it for Gmail. It operates so slowly I literally have to wait 30 seconds+ for it to respond to my keystrokes while it tries to load some "******** Ad".
    I know I'm only one of your "millions of customers" and you probably don't care if I leave, but I don't have any problems with Gmail or Comcast mail, so you lose. I don't have to pay for ads on the other sites for fast service.
    I don't…

    372nd ranked

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    0 comments  ·  Other  ·  Admin →
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  3. Why must I get a code EVERY DAY to sign into my mail when I have had the same account for years and the same computer for years.

    Stop making me get a code every day to sign in on the same computer and same account I have been using for years. What's up with you guys now? Seriously, this is exaspirating.

    89th ranked

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  4. im not sure why you all dont have a delete all button on emails instead of us deleting 20 at a time i would like to delete them all at once

    have a delete all button so we have that option instead of going thru 50 at a time. takes up to much time when you can install a delete all button and zap there gone

    30th ranked

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    1 comment  ·  Admin →
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  5. WHY CAN'T I CHANGE SIZE OF TEXT AND OTHER THINGS??!!

    Why can't I change the size of the text or the color, and what happened to the seasonal stationary that you had?! The text for this Basic Yahoo is horrible and so small to read...you keep messing things up and I'M TOTALLY FED UP WITH ALL THE UNNECESSARY CHANGES YOU KEEP MAKING!!!!!!!!! Yahoo Mail is the worst that I've ever known of, and I've been continually told to change to something other than Yahoo...SO GET YOUR ACT TOGETHER AND PUT ALL THE THINGS BACK THAT WERE THERE BEFORE!!!!!!!!! I'M ALSO SICK AND TIRED OF HAVING TO CHANGE MY PASSWORDS AND…

    89th ranked

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    0 comments  ·  Other  ·  Admin →
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  6. yahoo has been hacked AGAIN - remotely.

    9/20 - It started with being unable to read my mail messages, plus "temporary error 4" - so I went onto help and noticed that I have seen TWO other people's names where MY name should be (both male names, and I'm female) when i went to yahoo help to "troubleshoot" and get an instant fix. So i hovered over the names, then get this message: "your account data may be out of sync. Refresh the page to see your account.

    People - DON'T. Change your password immediately. Not sure if this affects your security questions too! It may not…

    89th ranked

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    1 comment  ·  Admin →
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  7. I want my contacts back. Your changes are negatives. I hate your new version. Why do you think this is what we want? Get real.

    Why do you make changes without thinking? If it ain't broken don't fix it. I lost my entire contact list and there is no option to fix on the basic site because your changes are messing it up. Stop trying to make something people DONT want!

    45th ranked

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    0 comments  ·  Other  ·  Admin →
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  8. Switch it back to the Yahoo Classic mail. The new version is the worst one available on the web...

    The functionality is non-existent. You have to click through every thing. Nothing is intuitive or where you expect it to be. There are Ads below the buttons, which makes no sense at all. Things take forever to load, upload, and attach. You have a dumb pop-up confirmation window that you have to click through after sending the message (USELESS! Give me a pop-up if it is NOT successful.) It looks like *, functions like *, and makes no sense at all how the page, button, and things are organized. All that being said, the Basic version is leaps…

    37th ranked

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    1 comment  ·  Other  ·  Admin →
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  9. 89th ranked

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  10. Can't change number of messages per page in Basic OR Full Featured Mail

    Please make the number of messages per page an option with Basic AND Full Featured Mail. It is no longer possible. Options should be 25, 50, 100 and 200 at least.

    281st ranked

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  11. Don't worry about my security!

    Most of my email is just SPAM! When a site wants an email address or cell phone number (unavailable) for log in.

    I use an email program because logging in to Mail.Yahoo.Com is pain, loading is slower, and there are no added benefits, like decent stationery.

    Rumor has it that advertisements can contain malware and tracking. Are they delivered via SSL from a reliable source?

    191st ranked

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    0 comments  ·  Other  ·  Admin →
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  12. I think you need to supply people with actual live customer support for problems because, your help section is nothing but run around.

    Add contact info (real info) not a 800 # with a recorded message telling you to go to your site for help. Your site is nothing but run around and offers no real help. Especially to people that have had their info hacked or changed making it impossible to fix or do anything you suggest. It's a joke you offer nothing in the form of support but robo responses. Add live chat support. A company this big who has been buying up others services can surely do this and afford it. Show you truly care about the people who use…

    281st ranked

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  13. can't sign off

    Why am I having trouble signing out of my yahoo account? Need to do it 3 or 4 times before I am signed out of my account!

    372nd ranked

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  14. 30th ranked

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  15. i dont mind your ads at all BUT when ur ads are a video type of ad they freeze up my computer can u stop please

    your ads freeze up my computer I don't mind ads but when they are the video type and u have 2 or 3 going at the same time it freezes up my computer so I cant email or do anything id advize u to stop this procedure or you will loose a lot of people who use yahoo for business and personal reasons

    120th ranked

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    0 comments  ·  Ad feedback  ·  Admin →
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  16. HOw to improve: ELIMINATE YOUR ******, LIBERAL NEWS....WE THE PEOPLE ARE TIRED OF YOUR IMMORAL AGENDA AND WE WILL BE HEARD IN NOVEMBER

    HOw to improve: ELIMINATE YOUR ******, LIBERAL NEWS....WE THE PEOPLE ARE TIRED OF YOUR IMMORAL AGENDA AND WE WILL BE HEARD IN NOVEMBER. GO TRUMP!!!!!!

    61st ranked

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    0 comments  ·  Other  ·  Admin →
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  17. why should I have to keep going to get a code to sing into my e-mail. that's ********!!

    Just let me sign in the old way without having to go through my cell to get a code so I can sign in...and stop making me have to change my password

    70th ranked

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  18. Fix Please!

    So now I can no longer select and move emails into My Folders. I get a message saying "There was a problem! No folder selected. Please select a folder and try again." which is not true. Lately it's one thing after another with Yahoo mail. Please correct.

    281st ranked

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    0 comments  ·  Other  ·  Admin →
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  19. 70th ranked

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  20. Your ads are taking over my pc !

    What the **** are you people doing ? The ridiculous ads lock my machine up for several minutes while they load, I can't even exit ! I've had to force a shut down to get out. Not cool !

    191st ranked

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    0 comments  ·  Ad feedback  ·  Admin →
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