Skip to content

Yahoo Mail Basic



Basic Mail provides base functionality like reading and writing messages, but does not include many of the advanced options. To use these features, we recommend upgrading to full-featured version of Yahoo Mail.

Tell us how we can improve your Yahoo Mail – Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously. Our Guidelines have more on how you can give great feedback.

For online help or to contact Yahoo Customer Care with tech, abuse, or general inquiries, click here

If you think your account has been compromised or if you need help getting back in, get immediate assistance

The Yahoo product feedback forum now requires a valid Yahoo ID and password to participate.

You are now required to sign-in using your Yahoo email account in order to provide us with feedback and to submit votes and comments to existing ideas. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


990 results found

  1. Unable to change my first name on in or outgoing email

    I have change my first name to Ellie in the account setting but the email but my email that I send is Liz. Can anyone help me as I feel like I am living an double life.:)

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Please help

    OK I’ve been trying to establish an account but I’m having a lot of trouble making it work. My email address is kccowgrl@yahoo.com
    So I try to change my password but that’s not working either can you please just erase everything and let me start over. Thank you

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I was jus notified that the alias function that used to work on Yahoo (email) no longer works on the present version of the Yahoo platform.

    I signed up for an online service with my alias, now it can not receive emails so when I try the "forgot password" I am not able to receive the reset link they sent me! I would be nice if that function still worked.

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Memory

    Need a bigger cloud im here looking for old pics i took back in 2005 finally, ive logged in after 15 years an you delete everything "goggle"

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I dont know what happened but Yahoo Mail doesn't work. It keeps going to some advertiser web page and asks me to log in again.

    Look above:I dont know what happened but Yahoo Mail doesn't work. It keeps going to some advertiser web page and asks me to log in again.

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. New Version

    How come this new version of Yahoo! mail was just thrust upon me. Many of the features I like on the older version do not exist anymore. Any time I try and click on the link that says 'go to old version', it doesn't go back to the old version. Is it possible to either go back to the old version or bring back some of the missing features?

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I hate the newest version. I can't block spam, not enough colors to pick and the trash shouldn't be to the right, I deleted the wrong mail.

    New version is bad; Can't Block Spam, Trash can s/b on the left not the right, I deleted the wrong mail and not enough themes to pick from. I want my Classic back, not Basic.

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Ad feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. My options of text have being disable, how can i retrieve it then back

    My options of text have being disable, how can i retrieve it then back

    276th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. now I can not send group e-mails with the new or old version. Why?

    Why does new and old version now prohibit me from group e-mails?

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Why you force me to chose the new version of yahoo? I like the older version and keep it that way!

    Why you force me to chose the new version of yahoo? I like the older version and keep it that way! Every time when I open yahoo mail ,it is open with new version ,but I selected that I want to stay on old version.Is frustrating and I thinking to move to gmail.I 'm a very old user of Yahoo ,but now it is rude from you to change back ,every time that I opened the mail to the new version.It is not that clear that I want old version?Why you changed back to the new if I changed to…

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I CAN NOT SEE THE NEW ****** EMAIL WITH OUT HAVING TO HAVE EXTRA LIGHTS ON BECAUSE THE FORMAT SUCKS!!!!!

    THE NEW AND IMPROVED EMAIL IS NEITHER. IT IS HARD TO SEE AND IT DOESN'T WORK. WHAT IDIOT THOUGHT IT NEEDED TO BE CHANGED? DO YOU WANT PEOPLE LIKE ME TO HAVE TO FILE A COMPLAINT WITH THE ADA BECAUSE YOU IDIOTS CAN NOT ASK WHAT WE NEED INSTEAD OF WHAT YOU NEED TO VALIDATE YOUR JOBS? YOU INSTRUCTIONS ON HOW TO SWITCH BACK TO BASIC EMAIL IS A JOKE IT DOESN'T WORK IT IS A WILD GOOSE CHASE. WHEN WILL YOU LEARN THAT YOU DON'T HAVE A "F**KING" CLUE WHAT WE WANT OR NEED. I AM GOING TO CHECK…

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Ad feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Go back to previous version of mobile basic mail

    The new mobile version of Yahoo that appeared this week is not as convenient to use as the previous version that was in use for quite a while. It would be great if there were a way to switch back. Mainly, the problem is that it’s like the regular version, which means that instead of being able to have a list of the folders, and then choosing to open the inbox, both the list to the left and the inbox are on the screen together, so there isn’t enough room, and the font is too small. It can be enlarged,…

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. IF IT'S NOT BROKEN, DON'T FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I AM 54 ******* YEARS OLD, I AM NOT A ******* KID! IF I SWITCH MY SETTINGS TO USE THE OLD VERSION OF YAHOO, LEAVE IT THERE!!!!!!!!!!!!!! FOR THE LAST ************* TIME, STOP SWITCHING ME AWAY FROM MY OLD YAHOO VERSION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. STOP CHANGING MY YAHOO VERSION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I AM 54 ******* YEARS OLD, I AM NOT A ******* KID! IF I SWITCH MY SETTINGS TO USE THE OLD VERSION OF YAHOO, LEAVE IT THERE!!!!!!!!!!!!!! FOR THE LAST ************* TIME, STOP SWITCHING ME AWAY FROM MY OLD YAHOO VERSION!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Stop changing or upgrading the old version of yahoo mail!

    The layout of the new version is harder to read with everything being white. It's harder to tell which emails have been read or not because they all look bolded now. The settings or "options dropdown" looks tacky and old-school like yahoo is taking major steps back in their technology skills. Switch back to the old version of Yahoo Mail!!

    959th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I want the old version. and pls. respect the users' comment

    If you let us vote, please respect our votes for the old version.!!!

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Please switch my email back to the classic version without any changes. Thank you

    Please switch my email back to the classic version without any changes. Thank you

    188th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. To add to the other complaints, PLEASE actually restore the old email as it was before - what you are restoring now is an incomplete version

    The true "old version" had a verification step before deletions were carried out, for example, among other features now missing from the "old version."

    368th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 49 50
  • Don't see your idea?

Feedback and Knowledge Base