Why not actually "help"? Is that asking too much?
I wrote to Customer Care about my comments being routinely rejected, regardless of their content. I get an email that said "It would definitely be ideal, considering the elements you have provided us, that you follow these steps:"..., really? I did what I should do, I reported a problem, and I got instructions on 'what I should do'. Really?
Willie Rogers
shared this idea
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Chris Adams
commented
The auto response said they were thankful for my idea. What idea? The one that I should have my issue addressed and not be banned for no reason from commenting, and that perhaps customer service was the place to ask for help?
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Chris Adams
commented
The exact thing happpened to me, and I got that exact response when I complained today, and a similar response for my other attempts to address the issue that my comments are always rejected, regardless of content. I haven't written anything in the least bit offensive by any stretch of the imagination.