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23 results found

  1. bring back MyYahoo!

    the new page is horrible - there is nothing there I want to see. Can it be customized?

    7th ranked

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  2. i can't access my email, i don't use an ad blocker

    i need to access my email right now

    95th ranked

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    0 comments  ·  Customer Care  ·  Admin →
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  3. Charging for assistance with new AI defective Interface !

    On AI creating your New Interface -not a big winner
    Charging $$ for tech support! There are certainly reasons for Custom,high level, & non. standard requests, to sometime require payment.
    But, when the PROBLEM IS WITH YOUR PRODUCT - well, that's PATENTLY ABSURD !
    You need to own up to your mistakes ! It's starting to look like letting AI create your latest interface, may be a really big one.
    Thank heavens your haven't removed the BIGGEST feature which makes me use your eMail app. That's the ability to "View Raw Message" - which allows me to validate Sender Info…

    60th ranked

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  4. Allow ID.me and/or Face and Photo ID upload for verification purposes

    I am trying to recover my account.

    I dont have access to my previous emails.

    I got a new phone.

    And I wiped my laptop.

    I need access, and I can show you I am who I say I am.

    95th ranked

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    0 comments  ·  Customer Care  ·  Admin →
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  5. 95th ranked

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    0 comments  ·  Customer Care  ·  Admin →
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  6. STOP hijacking users accounts that HAVE NOT FORGOTTEN their password and forcing users to PAY to recover accounts that know their password

    Forcing users that still know their password to PAY for unnecessary "recovery" seems extremely predatory ESPECIALLY when BOTH THE USER NAME AND PASSWORD ARE CORRECT
    The level of dishonesty seems criminal considering it is for MONETARY GAIN

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  7. For the last 2 months, every time I log in, Yahoo requests a verification code

    For the last 2 months, Yahoo requests a verification code every day when I log in on my home computer. To get the code, I have to log into a backup email account (that is not Yahoo). Why does my Yahoo account need to be verified every day?

    60th ranked

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  8. Contact a Yahoo Specialist not working

    I attempted to access Help Centre to lodge a feedback but after i chose "contact a yahoo specialist", the option redirects back to the first page. Please anyone fix this!

    25th ranked

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  9. Payment

    Can yahoo finance send my payment to my bank account I'm not receiving any payment from my shares I have my brokerage account on their from jpmis there anything else I need to do

    95th ranked

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    0 comments  ·  Customer Care  ·  Admin →
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  10. charging people for help

    How you gonna charge people for help?When they can just go to another site and get help for free.What are you guys turning into scammers?scamming people for their money

    60th ranked

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  11. charging people

    How are you gonna charge people to help them get into their account? When they could just go to another site And get help for free. What are you guys turning into scammers? Scamming people of there money now.

    60th ranked

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  12. I am having no luck trying to update my email account. Send someone to me to connect to my 3rd party app.

    Send someone to my house to navigate the methods on my desk top computer in order to connect my Yahoo emails to my 3rd party app.

    95th ranked

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    1 comment  ·  Customer Care  ·  Admin →
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  13. System for browsing emails

    Please, I see that in the new version of Yahoo Mail, to browse through old emails, you have to click on the sidebar down, while in the old version, you had to click on the arrow at the top. I wanted to know if that can be changed and having this new version, since it seems to me that the way you browsed through emails in the old version was better.

    95th ranked

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    0 comments  ·  Customer Care  ·  Admin →
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  14. Problem Receiving MFA

    Dear Yahoo Support Team,

    I am writing to request assistance with an urgent issue regarding my Yahoo email account, I am currently unable to receive Multi-Factor Authentication (MFA) codes, which is preventing me from accessing essential services like Udemy.

    The Udemy team has informed me that my account is blocked due to an MFA issue originating from my email provider. I understand that resolving this problem is crucial to regain access to my Udemy account and other services linked to my Yahoo email.

    I kindly request your immediate attention to this matter and guidance on how to rectify the MFA…

    95th ranked

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  15. Frontier merging

    Frontier merging with yahoo locked my email account and I have not been able to get into it since March 18th. I have spent combined hours with whomever you have hired to help and I have been given nothing but the runaround. I cannot access vital information from my Medicare, Medicaid, Social Security, the kids school emails, nothing. It shouldn't take an act of congress to reinstate my password. I am very upset with Yahoo for the non help.

    95th ranked

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  16. It's no longer possible to get help from Yahoo without paying for it.

    It's no longer possible to get help from Yahoo without paying for it. Looking for free help on Yahoo is just a big run around. All you will find are ads for their new paid support service. Yahoo wil not let me enable data sharing which is my right under California law, and I have found no way to complain about this on any Yahoo web page. What has happened to Yahoo?

    23rd ranked

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  17. Put stationary back on ASAP and gifs

    Restore gifs and stationary asap

    95th ranked

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  18. Lack of support/mail help

    There not being an email to message for support issues is an atrocious way to conduct business. Then having to pay for phone support??? The yahoo support is awful, with only broad choices to choose from. It does not allow us to type out a message to actually say what is going on so instead I sit here and wonder if it’s time to discontinue my use of yahoo mail if this is how we are treated. I am very mad at how yahoo has now decided to conduct business as a money grubbing, ungrateful service that has no real…

    7th ranked

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  19. Not make us pay for **** if we need to recover our site

    I forgot my password to my account so I called customer care cuz that's what they said and they said I had to pay $12.99 to be able to have them help me set up a new recovery email because I didn't have my old phone or my old email it's been maybe 6 years since I've used the email I only needed to get into my Facebook this is ********

    35th ranked

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  20. Actually provide help/information

    I've been unable to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive. Help site is no help, emailing corporate sites has provided no help and repeated inquiries of customer service is no help. They hide behind claiming response on Facebook or Twitter. I DO NOT USE TWITTER OR FACEBOOK! Use the email address you have for me. Or admit gross incompetence or just don't care about customer satisfaction.

    25th ranked

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