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Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

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  1. International Zip Codes with 4 numbers!

    Hi, i have Yahoo account since > ten years. In Switzerland we have zip codes with four numbers. Unfortunately, I cannot use my new credit card to pay the annual fee since the zip code is not accepted any more!!!! Please fix this bug. Otherwise I will loose my account. Thank you! Verena

    26th ranked

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    Gathering feedback  ·  0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →

  2. With Corona Virus having put most of us inside. It would be great to get the old school Yahoo Games up again, to play with others.

    Get Yahoo Games back to keep us busy during corona.

    5th ranked

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    Gathering feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

  3. FIX THE EMAIL LIST PROBLEM!! IT'S BEEN GOING ON FOR MONTHS! YOU CANNOT ADD SOMEONE TO AN EXISTING EMAIL LIST FROM THE "ALL" LIST.

    The new email system is terrible. I had individual email lists for clubs that I belong to. I can no longer add new members to the individual lists. You can add them to the "ALL" list but you cannot add them to the individual lists for different clubs. You know I pay for Yahoo PRO mail, but this doesn't seem like anything "PRO" to me. It's been going on for months! Who is fixing your system? Some third world country sweatshiop?

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    Gathering feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

  4. Actually allow me to report an issue without charging me

    Allow customers to actually communicate a problem with e-mail.

    3rd ranked

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    Gathering feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →

  5. You can improve help.yahoo by actually providing accurate information.

    Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.

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    Gathering feedback  ·  1 comment  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →

  6. Have a viable 'contact us' feature. What you currently have is useless

    Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.

    2nd ranked

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    Gathering feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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