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  1. We're glad you're here

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  2. I can't remove an old linked account

    For some reason, an old linked email came up in my list of accounts. I no longer have access to that email and I cannot remove it or unlink it. I really want it gone

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  3. Get the bugs out of your Yahoo Mail app

    I had an older Smartphone that your mail app worked great on. I now have a new phone and downloaded an updated app. Unfortunately it has bugs. No matter what notification sound I pick, the app hijacks it and replaces it with "sequence" which is a lousy little blip you can hardly hear. I never know when I'm getting my messages. Fix this bug!

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    Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.

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  5. Technical support

    What are we supposed to do when we can't log in to email???? I have had yahoo 25 years never had a problem. Thx please fix asap trying need my email. Thx again!

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  6. Delete my account.

    Need option to delete unpaid account.

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  7. Cannot sync Yahoo Mail on Android phone

    When I go to Android phone Settings, Account, I can sync Google (calendar, Gmail, Contacts, etc), I can sync WhatsApp, Facebook. I JUST CANNOT SYNC Yahoo Mail. I searched online everywhere for an answer but could not find any answer to resolve the problem.

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

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  9. Security issue

    Hi. I am able to send email from *********@yahoo.com. I am not owner of this email id. This id is reflecting in my yahoo app.

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  10. Why has logging into my yahoo account using the yahoo app running on my cell phone stopped working?

    I can only access my Yahoo inbox through PC browsers by agreeing to accept a text message from my cell phone. Notifications to the Yahoo app on my cell phone no longer appear. This problem "appeared" following a recent update to the Yahoo Android app. Another error?

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  11. Make it easier to change name on yahoo mail

    How does someone in Australia get help from a real person on yahoo? They can't. The only option is to post feedback and hope someone that can help gets in touch. I simply want to change my name on my mail account. I've tried for years to change it but it just won't change. I've followed all the steps several times and still no luck. I just want to change my name.

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    Your account name can be changed from your Account Info page, by tapping on your profile picture. If you wish to change your sending name, please follow these steps from a web browser:


    Sign in to Yahoo Mail.

    Click the Settings menu | More Settings.

    Click Mailboxes.

    Select the account you want to edit.

    Click under 'Your name' to delete or edit your sending name.

    Click Save.

  12. my account is blocked

    My yahoo mail is blocked why I don't know, I have so many documents on it and data, so I need it please, my e mail address is singhanmol2002@yahoo.com . Please I need your help because the documents in it is helps me so much

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  13. Email broken

    Support is joke

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  14. Only rich people get support on Yahoo?

    Yahoo is a joke, I've only missed job opportunities and paychecks. Thanks for the great customer support

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    1 comment  ·  Admin →
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    We'd love to offer free phone support to everyone, however, free phone support is an expensive service to maintain for a free service. Most free email providers do not have any option for phone support. We care about our users, and wanted to be able to have phone support for those who want the live agent experience, and have worked hard to put together a plan that has value for everyone in order to achieve that.

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  16. Pls help me recover my account

    please give me any options to get access my account. this is very important for me. when i log in it say lets. verify your account and when i input my recovery email it was ok then it will ask again to my phone number. and my problem is i don't no longer have access to my old phone number anymore. my email is bmarkevin@yahoo.com

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  17. Since some time , I am not getting mails from my gmail account.

    Since some time , I am not getting mails from my gmail account.

    I tried many times to contact Yahoo specialist but it's not working.

    Pls. Help

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    1 comment  ·  Admin →
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  18. help

    How recovery ma account **@yahoo.com please reset my passwoed contack me ***@gmail.com

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    0 comments  ·  Other  ·  Admin →
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  19. Nothing works

    This process of trying ask a question does not work properly, after i insert my email info it takes me the next page that says "choose from options below" yet on the next page it does not give me OPTIONS!!!

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  20. Yahoo spam and phishing filtering has become non-existent

    Try utilizing the feedback your users give when they mark emails as spam or phishing and take action on them. Maybe try using some AI tools like a tech company would? The emails have many common characteristics and are fairly easy to spot

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    Getting unwanted emails or spam is frustrating. While most of spam emails are being caught by our spam filters, occasionally some can slip through.

    When this happens, it's very important to mark the email as spam, then our system will learn that messages from a specific place are not good and helps us make Yahoo Mail even better at recognizing future spam emails. More info here: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html

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