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stop charging for customer support

Charging a subscription for customer support is ridiculous. I changed my cell phone number and got a new phone unfortunately due to yahoos log in procedures I couldn't log into my account any other way besides text verification. The only option left was to call a premium service number which basically force me to buy a subscription to unlock my account. To be honest if I didn't have some important things connected to my yahoo email address I would have told yahoo to go to ****! Bad form Yahoo bad form.....maybe you should offer a free option to speak to someone! I will be removing myself asap from anything yahoo related

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Milton Green shared this idea  ·   ·  Report…  ·  Admin →
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Yahoo Homepage: Customer Support

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