Why do I have to repeatedly verify my access to my email? Sometimes thre or more time a day!
I have to verify my identity everytime that I open my Yahoo account using my computers browser. Sometimes three or more times in a day even if I leave the tab open. This is becoming very frustrating to me. This has been going on for over a month now. what's the fix?
Kevin W
shared this idea
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victor wilson
commented
try going into your browser settings. your security level may be too high.
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Yelena Williams
commented
TEST COMMENT
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Trisha Cate
commented
Absolutely messed up! Had my account for over 16 years, been logging into it on the same computer almost daily, and literally the same day I got a new phone number my account suddenly asked for a secondary verification. Now, I was entering in the correct email, correct password, using a known (over 10 years) device. It just wanted a secondary verification, which I could not do because I no longer had access to my old phone number. Contacted "customer support" had to send them my ID to verify I was me. No issues there... They COULD fix the problem, but ONLY if I paid for the $12.99 monthly Premium Customer Support Access. ARE YOU SERIOUS?!?!?! After a 30 min phone call, I am done with Yahoo, should have ditched it years ago. (That was my first problem) All because of a technicality and a new monthly subscription they are basically forcing me into if I want to regain access to my account. I can't even, I am still dumbfounded. You would think that an active email of 16+ years would mean something, most definitely not. Will never use Yahoo for anything again. I only made this account so I could comment on this stuff.