Why do I have to repeatedly verify my access to my email? Sometimes thre or more time a day!
I have to verify my identity everytime that I open my Yahoo account using my computers browser. Sometimes three or more times in a day even if I leave the tab open. This is becoming very frustrating to me. This has been going on for over a month now. what's the fix?
Trisha Cate commented
Absolutely messed up! Had my account for over 16 years, been logging into it on the same computer almost daily, and literally the same day I got a new phone number my account suddenly asked for a secondary verification. Now, I was entering in the correct email, correct password, using a known (over 10 years) device. It just wanted a secondary verification, which I could not do because I no longer had access to my old phone number. Contacted "customer support" had to send them my ID to verify I was me. No issues there... They COULD fix the problem, but ONLY if I paid for the $12.99 monthly Premium Customer Support Access. ARE YOU SERIOUS?!?!?! After a 30 min phone call, I am done with Yahoo, should have ditched it years ago. (That was my first problem) All because of a technicality and a new monthly subscription they are basically forcing me into if I want to regain access to my account. I can't even, I am still dumbfounded. You would think that an active email of 16+ years would mean something, most definitely not. Will never use Yahoo for anything again. I only made this account so I could comment on this stuff.