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Connexion should not be blocked for an hour

It is now more than 3 months that I am regularly forbidden to connect to my Yahoo mail pro account from my computer for an hour.
There is just a stupid explanation about security, as my home computer does not move (same IP adress), and it is a real problem when I am supposed to receive a code via mail, which I have 10 minutes or less to use it.
This needs to be fix urgently, or I will consider leaving Yahoo (which would be a pity after 25 years)

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Olivier Chatard shared this idea  ·   ·  Report…  ·  Admin →
Support Request  ·  Product Support responded  · 

Hi there, 


I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


Thank you, 

Yahoo team



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  • Olivier Chatard commented  ·   ·  Report

    I do not have an account on Twitter neither Facebook, and I do not see where is that "contact us" link

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