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The new format sucks!!!!!! If I can't switch back I will find a new homepage.

Allow the customers to switch back. There is not one post here or on the net that says that someone likes the new format

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Chad Brown shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  AdminProduct Support (Admin, Yahoo) responded  · 

Thank you for the feedback! We do have an option to revert back to the previous version. At the top of the page you should see a purple banner. Within that banner you would need to click on "Old Version" or you'll see an option saying return to yahoo.com. For additional support please visit help.yahoo.com

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  • Jerry Rimer commented  ·   ·  Report

    Somewhat the same story here, excepting I am 81 and set up my My Yahoo over 35 years. Somehow in a Yahoo change, I lost the account (could no longer log in same password/email. Couldn't talk to anyone at Y, tried feedback and received virtually worthless info to recover the acct.
    Set up a new account using a new user name. Lost all bookmarks, favorites, comments history. Here we are some 30 years later; this time I don't have the option to set up a new My Yahoo as you have canned the most popular feature at Yahoo. I feel like the 90-year-old lady above. It has caused quite a bit of stressful anxiety in loosing something so helpful and useful. If you are never going to bring it back, at least incorporate it into the new yahoo.

  • Armen Arisian commented  ·   ·  Report

    I need to know if content from My Yahoo can be recovered. I had set up My Yahoo as my parent's homepage long ago. My mother is now lost because aside from news and weather, the feeds to sites (church, recipes, organizations, etc.) that she went to are gone. It was her gateway to the online world and at 90 she can't figure this all out. Is there any way to see what content was on there - a screenshot maybe - so that I can set up bookmarks for her?

    I realize that the desire to provide a more modern Yahoo experience was well-intentioned, but to burn it all down so quickly was foolish if you have any regard for UX. Any chance of you helping?

  • Scott Helmick commented  ·   ·  Report

    Whoever decided to change your format should be fired immediately! Fire him, then change back to old format. If this **** does not get changed back, I will start looking for new homepage.

  • Michael M commented  ·   ·  Report

    I hate the new yahoo....I want my.yahoo back. It was customized to me. You sit up there and say...I think this will be better for them....how do you know..you don't know what I like...Just leave well enough alone

  • Mike Clark commented  ·   ·  Report

    Return to the old format. I have to go to three different tabs to find my custom sports, weather and financial.

  • Randall Reaves commented  ·   ·  Report

    The new Yahoo is HORRIBLE! Epic fail. I want my old MyYahoo back. Where are the stories within the set of topics and sources I selected and arranged? Where are my stocks? My weather cities? Instead, an endless scroll of random stories and topics?? This new Yahoo is being deleted from my bookmarks/favorites. Useless.

  • Phil Hermanns commented  ·   ·  Report

    Wow, Yahoo! Way to destroy an incredibly successful platform. I will also add my great displeasure for the new page. Instead of using AI to push me content, I much preferred setting my own. I daily used my.yahoo.com because I had an all-in-one place to go for news/sports content, universal desktop shortcuts, financial stock and mutual fund tracking and email. So it is with regret that after 25 years as having yahoo as my go-to home page I like many others on this page will be leaving Yahoo.com behind.

  • Keith Clower commented  ·   ·  Report

    i agree, BRING BACK MyYahoo before i find another homepage

  • David L Krodel commented  ·   ·  Report

    I hate this new format. the articles are horrible. i wanted news, weather and stocks easily accessible. i might as well start at google. I started each session six seven times a day. i am sad. hate to have to move to google.

  • Nan Shipp commented  ·   ·  Report

    So no one at Yahoo listens, what are we to do. Please tell us of another site that is customer friendly and let's us make our home pages to suit our needs. Sending this to customer support. Are you really who you say you are!!!

  • Carolyn Brown commented  ·   ·  Report

    This new so called New and Improved Yahoo sucks!!! Bring back the what I had before.

  • REJEANIA THILY commented  ·   ·  Report

    The homepage needs to be something that can be managed by the user. If I cannot select or change what is on my homepage it is worthless. Let the user design the layout and select the content that is relevant to them

  • Brian Peterson commented  ·   ·  Report

    Your new home page sucks and is harder to use. Please go back to my Yahoo home page.

  • Jeff Schnair commented  ·   ·  Report

    For like 20 plus years my homepage was beautiful. Designed to my liking. Then POOF, it is gone. What were you thinking. Now I have to read what you want me to read. Please bring back the old design

  • Terry C commented  ·   ·  Report

    This new Yahoo is so bad I'm now using MSN as home page. It is far better than your new Yahoo.

  • Greg Cohen commented  ·   ·  Report

    I am ready to drop the page completely after 20 years use it is so uncomfortable to use.

  • DANIEL D commented  ·   ·  Report

    I am leaving yahoo as a homepage. You all have forced the "new look" in our face and it is terrible.Clearly no one in the company reads these comments. I am going to find a provider who does. Enjoy your new look.

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