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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
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152 results found

  1. let me change my avatar/profile pic

    why can't I change my profile pic? I have changed it on my page, but when I send an email, some pic of someone I don't even know is my profile pic.
    Redonkoulous!
    Has been like this for years, have changed my profile pic avitar several times hoping by now you would have fixed this nonsense
    are you going to fix it or not?

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    1 comment  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. The profile picture is not sent with outgoing emails. Yahoo has no control over what image is used for an avatar by non-Yahoo email systems/apps. The only thing you can to is to update your profile image on any email apps your account might be connected to and unlink social networks from your contact cards in Yahoo Mail: https://help.yahoo.com/kb/link-unlink-social-networks-contact-cards-yahoo-mail-sln25582.html You can also inform any senders that have your old image to update your info from their side.

  2. I am not getting incoming and out going mails can you fix this please

    I am not getting incoming and out going mails can you fix this please

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    0 comments  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  3. Add optional signature

    I remember at some point, using a email app that allowed you to use a "signature" that was an option you could choose to add to your email you would send,
    where you could attach to your a name or photo.
    I would love to see this option in my yahoo Email app.

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    Responded  ·  1 comment  ·  Compose  ·  Admin →
  4. The "send" micon disappeared from my mails. There is no way to send e-mails anyore

    The "send" icon disappeared from my mails. There is no way to send e-mails anyore

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    Responded  ·  1 comment  ·  Compose  ·  Admin →
  5. Giving Help

    Be able to get some basic help without paying, the FAQ do not cover why I have lost the send button on emails and the bar with things such as attachments etc

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    Responded  ·  1 comment  ·  Compose  ·  Admin →
  6. We're glad you're here

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    Responded  ·  1 comment  ·  Compose  ·  Admin →
  7. Signature

    Make it possible to do picture with your signature. Make it easy like gmail and other mail apps. I’ve had my email for decades and would hate to delete to go to a more modern email provider. I am a professional and cannot add my logo or anything to my yahoo email signature.

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    Responded  ·  2 comments  ·  Compose  ·  Admin →
  8. User name

    Why is my user name showing as Naten when it should be Naren.

    How can I change this

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    Responded  ·  1 comment  ·  Compose  ·  Admin →
  9. We're glad you're here

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    Responded  ·  2 comments  ·  Compose  ·  Admin →
  10. Don't make 'improvements' without asking

    I was about to compose an email when another window popped up regarding seeing inbox whilst composing. Not fully understanding what it meant, I clicked on something and now can't see the full screen when composing. JUST LEAVE IT ALONE.

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    0 comments  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. If you wish to have the full sized Compose window as default, please go to Settings>More Settings> Writing email>select ''Full-sized'' at the Compose window option. 

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    0 comments  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  12. For BCC recipient, "reply all" function should be by default disabled

    Dear Yahoo Team,

    I hope this message finds you well. I am writing to propose an enhancement to your email client's BCC (blind carbon copy) functionality to better protect user privacy and prevent accidental "reply all" incidents involving BCC'd recipients.

    As you may be aware, when a user is included in the BCC field of an email, their email address remains hidden from the other recipients. However, if a BCC'd recipient inadvertently clicks "reply all," their involvement in the conversation may be revealed, potentially leading to unintended consequences or embarrassment.

    To address this issue, I kindly suggest considering the addition…

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    Responded  ·  1 comment  ·  Compose  ·  Admin →
  13. Documents not uploaded in attachments

    PDF files is not uploaded in attachments. When i am trying three pdf file (size less than 5mb) to upload in attachments it is not uploading showing some error and this problem i face like from last 30 days.

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    0 comments  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    The file size limit shows the file size allowed for all documents combined, so you won't be able to add the files if they're all 5mb each. If the combined size is 5mb however, please contact us at help.yahoo.com or Twitter @YahooCare and we'll look into it.

  14. missing emails

    Did not know emails would get deleted after a year of not signing in. i assumed i was just signed in on my phone. is there a way to get all my emails back?

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    0 comments  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    Currently, if a user doesn't log in to their account for 12 months (i.e., if an account is unused or dormant for 12 months), it is deactivated. Once this happens, emails that were in the inbox at the time of deactivation can no longer be recovered. We apologize for the inconvenience.

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    1 comment  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  16. why does it take so long to recieve an email. I.e i send the same message to a different email service and its recieved almost instantly.

    why does it take so long to receive an email. I.e i send the same message to a different email service and its received almost instantly. When sending same message to yahoo account it takes sever minutes, or several hours, and sometimes there is that lovely " I never received it at all". I still have un-received "test" emails.

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    Responded  ·  4 comments  ·  Compose  ·  Admin →
  17. I do not like that I was asked randomely do I want to change my compose style. I want the original back ASAP!

    I do not like that I was asked randomely do I want to change my compose style. I want the original back ASAP!

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    Responded  ·  2 comments  ·  Compose  ·  Admin →
  18. Yahoo your not sending me a code to add contact email to my account how can I get you to send me a code I jnow you know the account I have f

    Yahoo your not sending me a code to add contact email to my account how can I get you to send me a code I know you know the account I have on my profile

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    1 comment  ·  Compose  ·  Admin →
  19. sent email ends up in draft

    I experienced this twice, I send an email that took a while to type but was sent in one sitting, ends up in draft. It does not send.

    I lost 2 job opportunities because of this already.

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    0 comments  ·  Compose  ·  Admin →
  20. but now it just highlights those errors and does not c

    Spell Check issue. Yahoo mail used to auto correct obvious misspellings, but no longer seems to do so. Now they are highlighted, but not corrected. I would vastly prefer that my obvious errors be auto corrected.

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    3 comments  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    While Yahoo Mail doesn't have an internal spell checker, many browsers have a feature that looks for errors when you write any type of document in a web page. Please review your browser's settings for this option.

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