New Mail
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321 results found
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Stopping **** invites from yahoo groups
I keep getting invites from Yahoo Groups that are clearly **** related. I have changed the settings on my Yahoo Groups to never receive email invitations, and put a filter or "yahoogroups.com" to put them straight into my spam folder but they still come through. What the *, Yahoo? Stop allowing * to be emailed to me though one of your products!
Double-check that you’re filtering the correct address. If so, please post your issue on our forums:
Thank you!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
all my mail is going into trash.. It's not filters. and no one will help unless I pay for pro.. what a scam!
all my mail is going into trash.. It's not filters. and no one will help unless I pay for pro.. what a scam
Hi there,
If you are certain the rules in your filters are not causing this, please change your password immediately. This will secure your account and ensure hackers are not downloading your mail as it arrives and sending it to thrash. Please see the following article on securing your account:
https://help.yahoo.com/kb/sln2090.htmlIf you have secured your account and you find your mail is still going directly to Trash, please review the POP settings of any Third party email clients you may be using, such as Outlook or Mac Mail. Certain settings may see your mail deleted on the Yahoo side it when it’s downloaded on the client side. You may need to review these settings via the third party client support site.
Please note that this is a feedback forum, so our ability to provide support for issues such as this is limited. A far better channel for you to…
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I HATE that I can no longer simply sign in to my Y mail account!!!
Go back to the old way...
The best way to sign into Yahoo Mail is through the Mail icon the main yahoo.com page or going to https://mail.yahoo.com directly.
Thank you!
Mail Support -
The option to return to classic mail does not work, how bout FIXING it
A box is displayed to switch or cancel effort, however, only the cancel option is active
Hi there,
In order to switchback, you must first enter some text in the feedback box. This is to help us better understand why you’d like to switchback. Once you enter text (it can even be jobberish if you don’t want to specify, the switchback button will be activated.
Note also that you can sort by sender in New Mail, but you must first turn off conversations. Once you turn of conversations, the “Sender” option will appear under the Sort dropdown.
This help page explains how to disable conversations:https://help.yahoo.com/kb/new-mail/sln28055.html
Thanks,
Mail Support -
to change password go to security page, can not locate "password" on security page
trying to change password - system directs you to a link https://help.yahoo.com/kb/SLN2047.html - there is no "enter password option " I will try it again - just in case they have a new link
SOLUTION: Versus a link - step by step instructions from the users email would helpIf you forgot your password, try going to the Sign-In Helper:
https://login.yahoo.com/forgot?
If you know the password and just want to reset it, you can do so through the Account Security section of the Account Info page.
https://login.yahoo.com/account/
Thank you!
Mail Support -
How do I change the font size? It's too small for me to read.
How do I change the font size permanently? It's too small for me to read.
Hi there,
You can find this option under “Writing email” in the “More settings” menu.
Please see the following help article for detailed instructions:https://help.yahoo.com/kb/new-mail-for-desktop/sln28330.html
Thanks,
Mail Team -
Adjusting screen size / percent image size should be added to the end user toolbar.
Adjusting screen size / percent image size should be added to the end user toolbar, as well as the "undo" button, and the "re-do" button.
Are the YAHOO software developers reading these recommendations ?
The zoom setting is controlled by your web browser. Most browsers will indicate what percent zoom you are up in the address bar.
You can user the keyboard commands to Undo/Redo typing, CTRL+Z and CTRL+Y, respectively, depending on your device.
Thank you!
Mail Support -
Stop making changes that force things on people
Block addresses no longer works and viewing raw messages only works if you open the email. The whole point to viewing the raw message is to track who the email is coming from WITHOUT OPENING IT!! If it is spam than the spammer knows you opened the email. HOW CAN YOU IMPROVE? Stop forcing things on people!!! As you can see by all the feedback, few people wanted these changes you have imposed against the will of the people.
Hi there,
To view the raw message without opening the mail, check the box next to the message you wish to view, then click on the ellipsis (three dots) at the top of the message plane (next to “Spam”. From the dropdown menu, select “View raw message”.
Thanks,
Mail Product Support -
Profile Picturs
Ok, why is it so hard to put a profile picture on my account ??
This should be a simple fix ! what's going on ? someday i would like to be able to upload a profile pictureYou can follow the steps here to add a profile picture to your account:
https://help.yahoo.com/kb/account/sln25611.html
Thank you!
Mail Support -
Let us deactivate, change, delete or merge our primary email addresses
let us change our email addresses or merge them, or let us keep the secondary address and delete the primary email address)
My primary email is infected and I have never used it for a decade, it is just being spammed nonstop.
Let me deactivate it at least without receiving any email.Thanks
You could set up a filter on that account to direct all incoming email to the Trash.
https://help.yahoo.com/kb/SLN15994.html
Alternatively, you could delete the linked address and re-create it as a new account going forward.
Thank you!
Mail Support -
French version
Yahoo changed to English and I can't get my French version back. I tried to reach the company but nobody answers. I think of closing my yahoo account.
If your language changed suddenly on the account, you can contact us via the Help pages or Forums to get it changed.
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Cannot create disposable email address BASE NAME for domain .co.in
Users with domains other than .com are unable to create a disposable email address BASE NAME. It keeps on saying not available for n number of suggestions which come up. Any of which you click will return back as not available.
When creating a new basename, make sure there are no capital letters or special characters in the name. Otherwise, if you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Keep in mind that that new addresses will be created as .com.
Thank you!
Mail Support -
language
I am an expat in Vietnam. My other mail, hinsaigon changed to fully in Vietnamese and I do not understand anything. How can I change it ?
The language setting on an account is determined by where the account was registered and can’t be changed currently. If your language changed suddenly to something, let us know on our forums and we can investigate this further for you:
Thank you!
Mail Support -
Multiple yahoo emails available to view under one account
Ability to be able to view or manage multiple YAHOO emails under one general email account. You have the ability to view other server emails (google, outlook) but you can't add an additional yahoo email.
You can use the Account Switcher to “link” Yahoo account together:
https://help.yahoo.com/kb/account/sln6885.html
Thank you!
Mail Support -
signing in
Every time I clean my computer, I need to sign in.
When I sign in, the drop down shows many email addresses, it doesn't show my yahoo address.
If you’re clearing the cookies, saved form data, etc. from your web browser, then you will need to sign in again, as this information is saved withing your browser settings.
Thank you!
Mail Support -
Allow me to change the FONT SIZE - Google does it! And not only for composing new mail, but for all the screens in Yahoo Mail.
Allow me to change the FONT SIZE - If Google can do it, why can't you?! And not only for composing new mail, but for all the screens in Yahoo Mail
You can increase the font size of everything on the screen by zooming in on your web browser. Hold down the CTRL key and press the + key at the same time. You can change the composing font size either from the Compose window or the default size from your Mail settings.
Thank you!
Mail Support -
How about a HELP button?!!
I have no idea how to get any help from Yahoo. Had to click on settings and "give feedback", then get redirected to confusing page, and all I want to know is how to permanently set my font to a medium size.
Every time I compose a new e-mail I have to click on the font button and change it from small to medium. No way of permanently setting my font preferences.
Or maybe there is, but I can't see it, and since it's impossible to just ask Yahoo a simple question, I'm now writing this on some weird forum…
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If you need more help, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
not seeing images in my mail - no settings switch -
not seeing images in mail messages - not finding a switch in settings - why is this soo hard when it's automatic in gmail?
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
imap
My desktop yahoo email does not sync with yahoo server i.e, IMAP settings are not working. But IMAP settings are working on yahoo app on android phone.
Third-party email clients, like Outlook and Mac Mail, use either POP or IMAP protocols to connect to your Yahoo Mail account. These apps need a lot of things to align perfectly in order for them to work properly with an email account. Use these steps to identify and fix the source of the problem:
https://help.yahoo.com/kb/securely-access-yahoo-mail-sln27791.html
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