New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. On the top of your email page I can archive an email. But on the left side of the Yahoo email page I do not find archive,

    Place an archive section on the left side so I can find the emails I wanted to archive,

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    If you scroll down on the left side of your mailbox you should see the archive folder and all of your folders (under “Views”).

  2. larger font setting does not turn on

    Setting Email Writing to default large text is not changing the font size, despite the new setting stays

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    Please contact us on Twitter @YahooCustomerCare or on Facebook by sending us a private message. Search for Yahoo Customer Care and click on the messenger button to get in touch with us.

    Thanks!

  4. how come all my mail comes into my trash box -please help

    i dont have one ,just need help ,instead of the run around

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  5. Can you get the message preview to work? I have it turned OFF and whenever I restart Firefox, the message previews come back automatically.

    Can you get the message preview to work? I have it turned OFF and whenever I restart Firefox, the message previews come back automatically. When I go to turn it off again, I can see that it IS off, but stupid Yahoo mail is showing the previews anyway. #bringbackclassic

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    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies. If the issue persists, try using a different browser.

  6. Spam forwarding

    When I select a folder for blocked senders emails to be forwarded to - Settings - More - Security - Add - the folder changes back to INBOX after saved. VERY USELESS. PLEASE FIX

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    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, try a different browser.

  7. Switch to New Mail

    I am not able to switch from Basic Mail to the New version as there is no link or nothing that says 'Switch to newest version of Yahoo Mail' anywhere on the page. I have gone in to the settings and there is no option to switch there either....

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  8. Settings under Mailboxes

    I have removed additional email address however it still shows under settings, mailboxes.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Thank you for reaching out. First, please try clearing your cookies, cache and history: https://help.yahoo.com/kb/sln27197.html

    After that, use a desktop computer/laptop and go to mail.yahoo.com on a preferred browser and follow these steps:

    1. Click the Settings icon Image of the Settings icon..
    2. Click More Settings.
    3. Click Mailboxes.
    4. Select the account you’d like to disconnect.
    5. Click Remove mailbox.
    6. Click Remove mailbox again to confirm.
    7. Click Save.

  9. Mail pro unavailable in Serbia

    I cannot choose Serbia under countries to set payments for Mail Pro.
    Please help.

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    Thank you for contacting us. Please sign in to Yahoo Mail using a desktop computer and going to mail.yahoo.com on a preferred browser. Go to “Settings” → “More Settings” and in the left side of the page, if available, you should see “Yahoo Mail Pro” just behind “Social accounts” feature and you can try it for free.

  10. Why am I creating a NEW PASSWORD when the next time, it is no longer accepted??????????

    NO MORE AUTHENTICATING a NEW PASSWORD to having to create a NEW ONE the next time I want to check my mail???????????

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  11. Quit being so stupid and making yahoo email so dumb!

    So now there is no longer the option to attach a url. You have to go back to how it was in the dark ages and copy and paste it into your email and the person you are sending it to has to copy and paste the url into their browser. What did you do hire grade school developers to come up with the mess that this latest "update" has turned yahoo email into. It's a disgrace and horrible.

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    Responded  ·  Product Support responded

    In order to add a URL in the mail compose window click on the link icon on the bottom of the screen, next to the “B” (bold).

  12. Desk top notifications won't go off.

    direction are given to turn off, but there's no place to do it.

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  14. setting the yahoo mail box

    Dear sir ,

    my yahoo mail box distrubed pl. help

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  15. How do i go to the next page of emails???? What a stupid new system you installed with no choice to go the next page of emails.

    Now that I went to your new incompetent system, how do I go to the next pages of emails???? What are you people doing?
    Did you test it first? of course not. I need to see the rest of my emails

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  16. Bring be back email aliases.

    Bring back using email aliases ASAP!!

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  17. Before I was able to check if someone else was using my email address ... i was able to see the country or town... now where I can check it

    Before I was able to check if someone else was using my email address ... i was able to see the country or town... now where I can check it ???

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  18. You people are amazing, stop screwing with things we use everyday like email I'm ready to dump your *****.

    Put the sub folder option back in the older email version. Nice of you to delete it and then want to charge us $4.99 to get help to figure out what the **** you did with it. You people need to leave well enough alone. We use this email system daily. Thank you for making life just a little bit tougher. IDIOTS!!!

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  19. Report Abuse, hotmail has a function to report abusive email.

    So that yahoo can identify the abuser, and it helps if we have to report trolls or abusive email to police.

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  20. I cannot find my blocked list. Also I am very unhappy having to agree that you can store my IP address

    I do not like the fact that you force us to agree to keeping our IP address. Also how the **** do I find my blocked list?

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