New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. signing in

    Every time I clean my computer, I need to sign in.

    When I sign in, the drop down shows many email addresses, it doesn't show my yahoo address.

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    If you’re clearing the cookies, saved form data, etc. from your web browser, then you will need to sign in again, as this information is saved withing your browser settings.

    Thank you!
    Mail Support

  2. Just Puhleeeeeeze let me log OUT easily!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Just Puhleeeeeeze let me log OUT easily!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    You can always sign out of your account by hovering over your profile picture at the top and then selecting Sign Out.

    Thanks!
    Mail Support

  3. add mailbox-add provider cant do

    i have trouble with add mailbox yahoo, to my account, can u help me google?

    cause i see just 4 provider, google, outlook.com,aol, and other.
    and other cant use? cause i wanna add from yahhoo too would u please help this trouble????

    thx u

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Why did you switch my mail (only) to Canada for one of my accounts? There is no reason for this.

    Why did you switch my mail (only) to Canada for one of my accounts? There is no reason for this. How can I switch to USA mail only as is for my other account?

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  5. create a setting to either enable or disable opening links in new window or tab

    links in messages used to open in a new tab or window. now they are suddenly opening in the same tab or window. Some might like this, others, like me, not. So give us an option. Also consider this for settings in Calendar, settings, news, and other yahoo features.

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  6. can't change email font permanently.

    Have to select all text then change font for each email. I want to set it to use the same font everytime I write a frick'n email.

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  7. I have lost yahoo in french

    Can I chante the settings to have yahoo in french

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  8. it is VERY annoying that everytime i sign into my email,have to open my phone and get a stupid code; im gonna switch to gmail.

    it is VERY annoying that everytime i sign into my email,have to open my phone and get a stupid code; im gonna switch to gmail.

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  9. NO EASY WAY TO CHANGE PASSWORD!!!

    FOLLOWING INSTRUCTIONS TO CHANGE PASSWORD THERE IS NO OPTION TO CHANGE IT ON YOUR SECURITY HOME PAGE
    STEP: Change your password
    From a desktop or mobile web browser:

    Sign in to the Yahoo Account security page.
    "Click Change password."<- WHERE IS IT?

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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    In case you have the account key enabled on the account, the option to reset your password will be disabled. Please temporarily turn off the account key then go to the same page and the option to change your password will be available. 

  10. Get date, time and time zone info from the O/S. It should be automatic. Everything else is.

    Get date, time and time zone info from the O/S. It should be automatic. Everything else is.

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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Here’s some things to check.

    1. Is the Time and Time zone set correctly for the laptop or desktop that you are using.

    2. Do you use a VPN when accessing the Internet?
    3. When you look at the Yahoo Home Page do you see the weather section? If so, does it show your correct location? If not can you click on the icon to the right of the location named and set the correct location. You should also be able to remove any other locations.
    4. If you are using the New Mail you can set your timezone by using these instructions: https://help.yahoo.com/kb/new-mail-for-desktop/sln28570.html
    5. If you are using the New Mail you can set the timezone for your calendar by using these instructions: https://help.yahoo.com/kb/new-mail-for-desktop/sln28063.html

  11. Stop all the unrelevent email which i am receiving.. i am receiving all the advertisement emails. Please stop all that... i am irritated

    Stop all the unrelevent email which i am receiving.. i am receiving all the advertisement emails. Please stop all that... i am irritated

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    Responded  ·  Product Support responded

    If these emails are unsolicited, the best thing to do is to mark them as Spam. You can also look for an Unsubscribe option at the bottom of the email.

    Thanks!
    Mail Support

  12. Notifications on main yahoo page. Please allow an option for them to be disabled. They are almost always irrelevant.

    Please allow for an option to disable notifications on the main yahoo page that link to random (or perhaps poorly targeted) articles. It is mildly annoying to constantly see 2 or 3 "notifications" which upon examination, are merely clickbait or random news, not actually a meaningful or pertinent notification (eg. amber alert, impending nuclear disaster, etc.)

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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Every time I open Yahoo mail, I get ONE CLICK AWAY FROM YOUR UPGRADED INBOX

    Every time I open Yahoo mail, I get ONE CLICK AWAY FROM YOUR UPGRADED INBOX. Really? Please fix this. Please.

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    2 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Responded  ·  Product Support responded

    You’ll see this note if you’re using the Classic version of Yahoo Mail. Once you click it, you’ll be taken to the newest version.

    Thank you!
    Mail Support

  14. since has no contact information & so does NOT respond to one's need

    since Yahoo has no contact details & so does NOT respond to one's needs, i have no choice but to leave my email address & hope that someone out there on the inter-web will give me the answer: in my Yahoo email window, there are 3 columns: Column 1 lists the folders; Column 2 lists the emails themselves; Column 3 is advertising ... I want to permanently WIDEN the (quite thin) Column 1 (Folder list) ... how do I do it? xxxxxx@y7mail.com

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Unfortunately, it is not currently possible to widen this column but I have passed this suggestion on to our Product team.

    Also, we advise users not to share any personal information, even email addresses, on public forums such as this one.

    Thanks,
    Mail Support

  15. Inbox View Settings

    Could your Techno Geeks, tweek the Inbox Settings, so that emails can be viewed & saved "By Sender" rather than "Latest arrival"? I have this feature on my other more serious business & personal email addresses. Thanks for considering this

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  16. on this new Y. mail, where are the "Options" ? I need and have paid for the Options

    on this new Y. mail, where are the "Options" ? I need and have paid for the Options !!

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    Responded  ·  Product Support responded

    You can find the “More Settings” in Yahoo Mail by clicking on the small grey Gear icon off to the right (right above the side ad, while in your Yahoo Mailbox), and then looking towards the bottom of the menu.

    If you can’t see it, you may need to scroll over to the right part of your screen or zoom out in your browser by holding down the CTRL key and pressing the – (minus sign) key.

    Thank you!
    Mail Support

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    Responded  ·  Product Support responded

    You can mark these emails as Spam as opposed to blocking them. Because spammers can use a near-limitless number of addresses, it’s virtually impossible to block every one. Marking an email as spam not only blocks the sender but also logs the IP address it came from. Too much spam from a given IP and it can get blocked.

    Check out this post for more info:

    https://forums.yahoo.net/t5/Tips-and-tricks/Why-did-email-go-to-spam/m-p/545606#M12

    Thank you!
    Mail Support

  18. Turn off this god*da*n new login feature!

    This new phone/password thing sucks! I don't always have my phone on my person, and having to log into hot mail IN ORDER TO log in to Yahoo is ********!

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Please see the following help article on how to fix problems signing into your account. While we do not recommend it, you can disable account key. The steps on how to do this are document under the section “Manage devices and disable Account Key”:
    en-global.help.yahoo.com/kb/new-mail-for-de..

    Thanks,
    Mail Support

  19. I have retired and I want to remove my "description" from my alias email

    I can't see a place where I can remove my job description from my second email. The second one as a sending address was suggested several years ago when I was in community college and I've used it ever since. However, now that I am retired, I no longer need the job description to precede the email. Can you help me get that off the sending email? Your box just shows me "extra" and I cannot get to the settings for that. Thank you.

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  20. where is arabic languge ?

    i cant find how can i change languge :)

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    Responded  ·  Product Support responded

    You can change the language of the account by accessing the Preferences section of the Account Info page.

    Thank you!
    Mail Support

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