New Mail
499 results found
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stop making me confirm access on my phone
Please stop making me use my phone in order ot access email on my computer. I don't have my phone with me all the time so you basically make me unable to check my own email. If you don't fix this I will have to change my primary email to my gmail...so I can actually USE it.
Hi there,
If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get an Account Key verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
- Yahoo notices suspicious account activity
- You’re using an unfamiliar browser or device
- You’re traveling away from your usual location
- You sign in while using a VPN or a proxy server
- You’ve logged in with a private or incognito window
- There are many attempts to sign in with incorrect passwords
- The “First time signing in from this device” message appears
- You’ve cleared your browser history or data cache including cookiesIt is possible to turn off the Account Key…
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Hi there,
Please see the following help article which gives advice and instructions on staying signed in:
https://en-global.help.yahoo.com/kb/account/sign-signed-selected-sln2660.htmlThanks,
Mail Support -
where is the settings menu
where is the settings menu
Hi there,
You’ll find the settings menu in the upper right corner of the screen. Note, depending on your screen resolution, you may need to scroll horizontally right to see it.
Thanks!
Mail Support -
give us back all the Setting Options
this newest email took away the Settings Options, and the disposable address controls and the blocked address controls. That is a breach of contract, because we have paid for those features, and rightfully depend on those. Please give these back ASAP.
Those settings are still available in Yahoo Mail. They are in the Settings or More Settings section (depending on what version of Yahoo Mail you’re using.)
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If this issue still persists, reach out to us through our Help pages or Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
ALLOW US TO FULLY CHANGE, CONTROL OUR EMAIL ACCT.
I signed up my acct a decade or two ago. Now for today's security issues, I want to hide my NAME but that is one field you do not allow us to change. Same with or our DOB. You should not do that in today's environment. Back then honesty was not a big issue as it is now. The only option you give me is to get rid of an email I have had for DECADES and get another one.
You can change the name that shows when sending emails by following the steps here:
Thank you1
Mail Support -
Can't find signature change for email under settings
unable to find under settings the change signature option.
very frustratingHi there,
Please see the following article explaining how to change your signature.
https://help.yahoo.com/kb/new-mail-for-desktop/sln28060.html
Thanks,
Mail Support -
adfree
How make I the desktop version 'adfree' (in Belgium)?
How can I contact the customer service of Yahoo Mail?To see if Yahoo Mail Pro is available in your area, go to:
Thank you!
Mail Support -
Stop asking me every day to identify a new device. I sign in from the same device nearly every time. Why can't you remember this device??
Store the device information somewhere you can remember it!
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
The new Yahoo email doesn't fit my laptop screen! Font is HUGE is spite of setting it to small size. Going back to old yahoo email.
The new Yahoo email doesn't fit my laptop screen! Font is HUGE is spite of setting it to small size. Going back to old yahoo email.
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PLEASE, i need larger font on my emails and much darker. I cannot see it so lite in color and too smallthank you
Much larger font, and darker font. Cannot see them to read them
You can increase the font size by zooming in on your web browser. Hold down the Control (CTRL) key and press the + key at the same time to make the text bigger.
Thanks!
Mail Support -
up date my yahoo please
up date yahoo I have an older news service?
TuiIf you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
How do I change name on outgoing mail?
Same as others here - FRUSTRATED that I have changed my name on account but old name still appears as sender on outgoing mail.
Your suggestions to follow these links (https://forums.yahoo.net/t5/Yahoo-Help-Community/ct-p/english) DON'T WORK. There is no "Accounts" listed under the Settings icon.
Why has nobody fixed this? Seems like it has been going on for years and years. I use this account for online shopping, and it's sketchy when I email companies about issues and my name doesn't match.Check out our Tips and Tricks post on getting the sending name corrected:
Thanks!
Mail Support -
YAHOO IS GOOD.
Yahoo mail Is very helpful for my works
Thank you! Let us know if there’s anything else we can do to make it better. :)
Thanks,
Mail Support -
Profile Picturs
Ok, why is it so hard to put a profile picture on my account ??
This should be a simple fix ! what's going on ? someday i would like to be able to upload a profile pictureYou can follow the steps here to add a profile picture to your account:
https://help.yahoo.com/kb/account/sln25611.html
Thank you!
Mail Support -
Let us deactivate, change, delete or merge our primary email addresses
let us change our email addresses or merge them, or let us keep the secondary address and delete the primary email address)
My primary email is infected and I have never used it for a decade, it is just being spammed nonstop.
Let me deactivate it at least without receiving any email.Thanks
You could set up a filter on that account to direct all incoming email to the Trash.
https://help.yahoo.com/kb/SLN15994.html
Alternatively, you could delete the linked address and re-create it as a new account going forward.
Thank you!
Mail Support -
Multiple yahoo emails available to view under one account
Ability to be able to view or manage multiple YAHOO emails under one general email account. You have the ability to view other server emails (google, outlook) but you can't add an additional yahoo email.
You can use the Account Switcher to “link” Yahoo account together:
https://help.yahoo.com/kb/account/sln6885.html
Thank you!
Mail Support -
signing in
Every time I clean my computer, I need to sign in.
When I sign in, the drop down shows many email addresses, it doesn't show my yahoo address.
If you’re clearing the cookies, saved form data, etc. from your web browser, then you will need to sign in again, as this information is saved withing your browser settings.
Thank you!
Mail Support -
Just Puhleeeeeeze let me log OUT easily!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Just Puhleeeeeeze let me log OUT easily!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
You can always sign out of your account by hovering over your profile picture at the top and then selecting Sign Out.
Thanks!
Mail Support -
add mailbox-add provider cant do
i have trouble with add mailbox yahoo, to my account, can u help me google?
cause i see just 4 provider, google, outlook.com,aol, and other.
and other cant use? cause i wanna add from yahhoo too would u please help this trouble????thx u
Currently, Yahoo mailboxes aren’t available to link to your mailbox. We recommend using the Account Switcher.
https://help.yahoo.com/kb/account/sln6885.html
Thank you!
Mail Support -
Why did you switch my mail (only) to Canada for one of my accounts? There is no reason for this.
Why did you switch my mail (only) to Canada for one of my accounts? There is no reason for this. How can I switch to USA mail only as is for my other account?
If you post about this on our Forums or contact us through our Help pages, we can look into this more for you.
Thank you!
Mail Support
- Don't see your idea?