New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. please help me get my account back

    I can't get into my account need to deactivated something link to it I am being bullied on there please help me. I don't have phone number anymore I need help soon as possible to change my password on there so I deactivated on the site I'm being bullied on. I had to login my side account just cry out for help.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. <*******@*****.in>: 550: References header is too long. mail not going

    mailer-daemon@yahoo.com
    To:**********@yahoo.com
    Sat, Jul 24 at 1:21 PM
    Sorry, we were unable to deliver your message to the following address.

    <***@miraj**.in>:
    550: References header is too long

    mail not going. please fix their problem

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Your app for iphone is not opening!

    Fix your mobile app. It is not opening on iPhone!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. All my folders, including inbox, are now empty!

    This happened immediately after the update. All my folders are showing as "empty" and I can't even receive new emails I send myself!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Not getting the emails you expect is frustrating, especially when you are waiting for an important email. Use the steps below to quickly identify the reason behind this and if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/emails-received-yahoo-mail-sln28074.html

    Also, please try clearing your cache and cookies or go to another browser to see if you encounter the same issue.

    Hope this helps!

  6. permanently empty spam folder

    Hi, seems to be not alone in this - have two Yahoo accounts. On one of them Spam folder is always empty, probably everything gets erased automatically? Have not done anything myself. Would like a possibility to review my spam before it gets erased. Rather annoying that all advice which I found by googling leads nowhere... Please, help

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there! By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    - Trash deletion frequency – Trash is deleted after 7 days.
    - Spam deletion frequency – Spam is deleted after 30 days.

    Hope this helps!

  7. How the **** does it work?

    Once again, I am completely and totally frustrated by your **** service, Every year I struggle to update my payment - or check on it - and your system sends me in circles. If I was not locked into this email I would leave - this has been going on for YEARS. You have the worst user experience. How do I update my payment? Please email me. I am furious. Lost an hour of my life doing this. You need to improve.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. I have a yahoo.ca account and I had a yahoo.com account. I am no longer able to sign into my yahoo.com account, sends me to yahoo.ca

    I have a yahoo.ca account and I had a yahoo.com account. I am no longer able to sign into my yahoo.com account, sends me to yahoo.ca

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    To see which domain your Yahoo account has, click on your name from the top right corner at http://mail.yahoo.com or open an email from your Inbox and hover over your name. You will see if the domain on your account is yahoo. or http://yahoo.com.

    Yahoo usernames are unique, meaning regardless of the domain, your username stays the same. There cannot be two different accounts, with the same username but different domains.

  9. emails addressed to other email accounts

    I always get emails addressed to other people. Usually for jobs

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I cannot find my e-mails next day. There are not in Trush not in Spam folder. What can I do?

    I cannot find my e-mails next day. There are not in Trush not in Spam folder. What can I do? I use Yahoo more than 20 Years. And it's happening in the last month. Apr.2021

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. sender FedEx Shipping Express

    At sender appears name of FedEx Shipping Expres, not my name. What can I do?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Mail box goes to repeated not responding state...

    when we are typing anything, or doing copy paste.. Mail box goes to repeated not responding state...

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Unable to SignIn Yahoo Account

    Unable to access my Yahoo email "**__******@yahoo.com", please help me in this regard. I also didn't have both of my Phone Numbers.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Error message when sending an email

    I use yahoo for work, and CONSTANTLY have to close it and reopen it b/c I get a Error message can't be sent. Literally this has to be fixed! If this doesn't stop I will use gmail and call it a day.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. How do I unblock a sender whom I accidentally blocked?

    How do I unblock a sender whom I accidentally blocked?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. i live on the East Coast and my yahoo email time does not match the actual time of 10:44

    auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    41 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Pop3 email again for the 10th time stopped receiveing emails from my email account. You guys really need to fix this permanently. I have not

    Failure to down load emails again for the upteenth time...you noeed to fix your encryption error problem permanently!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. email going to spam

    Why are my emails going to the spam folder?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. email going to SPAM folder

    As your questions asks, How can we improve New Mail? My email keeps going to the SPAM folder. Here is an idea, FIX THE PROBLEM.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Please fix; att.net email will not stay signed in

    Since the last update of yahoo mail for att.net, although I select stay signed in, it does not. I have to sign in every time I check mail.

    Please fix this .......... SOON ! ! !

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base