can't send email to yahoo
Hi,
I have a company email and in the past month I cannot send any emails to a yahoo account. All of them bounce back after a day or two. I have checked with my provider and they assure me everything is ok from their side and have told me to contact Yahoo about the problem.
This is the diagnostic report I get on the bounce backs:
Diagnostic information for administrators:
Generating server: DBBPR03MB10485.eurprd03.prod.outlook.com
Receiving server: DBBPR03MB10485.eurprd03.prod.outlook.com
Total retry attempts: 8
******@yahoo.fr
2/26/2024 9:21:51 AM - Server at DBBPR03MB10485.eurprd03.prod.outlook.com returned '550 5.4.300 Message expired -> 421 4.4.2 Connection dropped due to SocketError'
2/26/2024 9:16:50 AM - Server at mx-eu.mail.am0.yahoodns.net (188.125.72.73) returned '421 4.4.2 Connection dropped due to SocketError'
Original message headers:
Received: from DU0PR03MB9151.eurprd03.prod.outlook.com (2603:10a6:10:467::12)
by DBBPR03MB10485.eurprd03.prod.outlook.com (2603:10a6:10:52a::17) with
Microsoft SMTP Server (version=TLS12,
cipher=TLSECDHERSAWITHAES256GCMSHA384) id 15.20.7316.34; Sun, 25 Feb
2024 22:29:33 +0000
Received: from AM0PR03MB6276.eurprd03.prod.outlook.com (2603:10a6:20b:15b::7)
by DU0PR03MB9151.eurprd03.prod.outlook.com (2603:10a6:10:467::12) with
Microsoft SMTP Server (version=TLS12,
cipher=TLSECDHERSAWITHAES256GCMSHA384) id 15.20.7316.24; Sun, 25 Feb
2024 11:23:42 +0000
ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
b=JE1I+Qm45xXG0OY+wHItuXfM/2yNULCbZF/qvUQtUvoNMVY1Fht87p2tJ5qFh6OMVsEE3GH3pdrC7jwmHIwYjLYuevXRn3DeapXOlQVirH6DQfpvKEOsoIU0zXDiFun90yP9mstMBF04L9rANv09ShBqpK8cOT9lFzuD6qpGj89cQizLE06pRVkdR+SubrWxJxpuudSVnoxVS6tbZlC2O3/F5w9ziGc/xf6N4lbDkERphnkxwOoBJtjGfEx5gVXAkjl5FQ1HzDRFgFMrZxD6AdwqysdjlywqsGRU3qjCc8m9ChDrYiSU/hxphkz0ExRhirAHYaOszc+sVxTvSlkQEA==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
s=arcselector9901;
h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
bh=EGBKl/BOlgrAlK6kOEI8BdN5vIDOuQ3kUE/zQBPWRAg=;
b=UfPGJBnw7mQobKwgkYn94AMCb8Z3sKb6F+E/XVeV0s9s3B5Rf6pmTscvBYIEwcZ2ir09emxUyMDyJ1cBzA7URBWwOIUX5j4jPGfkojHCn/fsErVx3ICszviabt4T21C0kWkW+1xL/QFtSBEJqg58webEd3DBTaCxKzcOPycG+r8Hqs3BcHoePdWhg7IYorWK+fbK7FRAuMcvpcaSgUDpALzpWt/kGplNXP33zj9j9P5G+ifL/90hL/617jt9ivhlENh6vuoclTYD4JWC0NpZZVahEbD9Sq38AIHwA5NJp0sFU5TtiRsQ6yaqNT6686sH5Ah/I5gw4cXieZixJXzFpw==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass
smtp.mailfrom=duenorthsafaris.com; dmarc=pass action=none
header.from=duenorthsafaris.com; dkim=pass header.d=duenorthsafaris.com;
arc=none
Received: from DB8PR03MB5564.eurprd03.prod.outlook.com (2603:10a6:10:101::11)
by AM0PR03MB6276.eurprd03.prod.outlook.com (2603:10a6:20b:15b::7) with
Microsoft SMTP Server (version=TLS12,
cipher=TLSECDHERSAWITHAES256GCMSHA384) id 15.20.7316.33; Sun, 25 Feb
2024 09:21:28 +0000
Received: from DB8PR03MB5564.eurprd03.prod.outlook.com
([fe80::3d46:15e9:916c:f31d]) by DB8PR03MB5564.eurprd03.prod.outlook.com
([fe80::3d46:15e9:916c:f31d%7]) with mapi id 15.20.7316.032; Sun, 25 Feb 2024
09:21:28 +0000
We're sorry to hear about that! The issue you're describing seems like something our Postmaster team can assist you with, please reach out to them at https://senders.yahooinc.com/contact/