New Mail



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  1. Blocked addresses

    The limit of 1000 blocked address should be increased to unlimited. I am getting tons of spam unwanted mail everyday and I have almost reached the limit 1000 or give me an alternative solution.

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    4 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    Spammers are constantly evolving their practices and blocking their email addresses does not help, as they are mostly sending emails from spoofed addresses or they send the same content but from different email addresses, which makes it look like they are coming from the same email address. Marking them as Spam teaches your personal filter to recognize them as Spam. I'm sorry there is no quick fix for this issue!

  2. So much mail going into Spam

    In the last few days/weeks, Yahoo is sending perfectly legitimate emails (even replies to emails from me) into the Spam/Junk folder. Why is this happening? I am missing very important emails. Even when I mark the email as not spam, subsequent emails still go into spam.
    A friend of mine has noticed this too.
    It is very frustrating and never happened before. In fact, Yahoo was probably the best at handling Spam and real emails.

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    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.

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    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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  4. а у меня вопрос ? ЕСТЬ ли у вас облако- в котором я смог бы хранить файлы?

    ЕСТЬ ли у вас облако- в котором я смог бы хранить файлы?

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  5. E mail deleted

    Hello There, can you recover my e-mails from August, 25? Thanks, ******@yahoo.com

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  6. Weird bug: Content of sent mail is incorrect in Android app but correct in browser.

    Hi,

    I sent a mail from chrome browser in Windows desktop. After few minutes I checked the sent folder and it looked okay. After more minutes I rechecked the sent folder but this time in Android Yahoomail app. I could see the sent mail but the content is different from what was actually sent.

    It looks like yahoomail automatically saves a draft every few seconds while typing a long mail & somewhere in the process the sent mail in Android app is reflecting the content of one of those intermittent drafts & not that of the actual mail sent.
    Note…

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    Hi there! Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from.

    Syncing issues between the account and a mail app can cause emails to be moved around oddly. If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

    Hope this helps!

  7. Respected Sir / Madam If I send mail it is not reaching to the sender mail please rectify

    Respected Sir / Madam

    If I send mail it is not reaching to the sender mail please rectify

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    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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  9. why do i have to pay for no ads?

    why are there ads and why do i have to pay to apparently still have them?

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    Hi there. This issue should be fixed now, in case you’re still seeing ads while you’re paying to stop them, please contact us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  10. Recover emails from childhood as well as the deceased

    Hello,

    I had an email account from 2001-2005. I am absolutely devastated all my emails are gone when Yahoo decided to erase all our content. I must have some written when I was around 13 years-old that were on there. Also I had emails from my grandmother. She died in 2008. Is there anyway to get these emails back?

    Thank you,

    **

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    Hi there,

    We are sorry to hear about your loss!

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  11. emails gone

    I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.

    I hope yahoo will be able to resolve this matter.

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    338 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  12. Don't automatically delete old messages

    don't automatically delete conversations older than 18 months
    I desperately need to view messages from 2019, plus there are priceless pictures from several years ago that are just GONE!!!

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    Sometimes when a mailbox behaves like this it’s because of another program or app the account is being accessed from. Syncing issues between the account and a mail app can cause emails to be moved around oddly.

    If you access the account through a mobile device or app, you may want to remove the account from the device and re-add it to resolve any syncing issues in the future.

  13. How do I retrieve my old email. I have some very important emails in the year 2015 September to December.

    How do I retrieve my old emails. I have some very important emails in the year 2015 September to December.

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  14. MISSING EMAILS!!!!!!!!!!

    I am missing a very specific email I am trying to locate. The new format only says I received an email in July 2018. WHERE IS IT THE EMAIL?!?!?! I NEED IT!!

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    95 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Don't roll all the messages into one

    This new Yahoo mail STINKS. It's just like GMail, which I won't use for the same problem. I hate how email threads are truncated and I can't get back into them. I use Yahoo to plan weddings and I need to be able to see ALL the prior emails from my clients. I also hate that the emails are no longer sorted by date. Whose idea was this and who thought it was a good idea? On top of that, I can't even vote for all the other people who feel the same way. Yahoo, you BLEW it! Thank God…

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    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. You can also try another browser to see if the same issue occurs. If you still encounter issues please reach out to us on Twitter (@YahooCare) or on Facebook (Yahoo Customer Care) and send us the error message in a DM.

  17. email gone

    so i had a email account with yahoo for gaming had it for over 10 years close to 15 i took a break came back bout 8 months later now and the email is gone?How can u just delete my yahoo account?

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    We’ll send a verification code via text message/email when you create a Yahoo account or make security changes to an existing account. You’ll need to enter the verification code when prompted to confirm your account or changes.

    If you received a verification code via text/email but didn’t create an account or make security changes, then someone else mistyped their number and accidentally used yours. Don’t worry, they won’t be able to move forward with your mobile number because they don’t have possession of your phone to get the verification code.

  19. tabs

    Why do tabs now close if I move away from that email..? I left it open for a reason - sometimes I need to refer to another site, for example - and when I come back, the email I need is closed. It's frustrating & wasn't an issue in previous versions.

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    Responded  ·  Product Support responded

    Click on settings then scroll a bit down and toggle the option next to “Message tabs” On

  20. yahoo mail contents deleted

    Dear Team,

    My entire yahoo mail is been deleted. I did get the alert whilst signing in that unauthorised access attempted. Also my brother received unwanted email from this email address.

    Please advise how can I access to the yahoo mail with my contents of yahoo mail.

    Kind regards,

    ****** John

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    Responded  ·  Product Support responded

    You can find and remove unusual activity on your account by following the steps here: https://help.yahoo.com/kb/find-remove-unusual-activity-yahoo-account-sln2073.html

    Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html

    Please be advised that our restore process is completely automated, and we can only restore messages lost or deleted within the last 7 days. Any messages that can be restored will reappear in your mailbox or trash folder within 8 hours. If you’re not seeing all the messages you expect after 8 hours, it’s because they were no longer recoverable.

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