New Mail
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326 results found
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display images
I can't view any embedded images in my email. I checked the button in security to "Show Images except spam" and I have no show images button. How can I get these to automatically display?
Hi there,
Please note that our engineers are aware of this issue and are working on it.
We have found that many of our users who are experiencing this issue are Comcast Xfinity customers and a recent security update has disabled images in email by default.
Customers have reported that temporarily switching off Protected Browsing in the Xfinity xFi app resolves the issue. Please see details about this service here under “Security – Protected Browsing”:
https://www.xfinity.com/support/articles/xfi-advanced-settings
Please contact Comcast support for further info about the service and only make changes to it if you are comfortable doing so.
Thanks,
Mail Product Support -
Main Page Listing number of mail.
Get rid of the number of mail. Mine says I have 27 when I have none.
If you are still experiencing this issue, please write to us on Twitter (@YahooCare) and send us your Yahoo ID and a screenshot in a private message.
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Hi there,
Please note that this is a product feedback forum and is not monitored for abuse issues. Please see the following article on securing your account and follow the steps to contact Customer Care.
https://help.yahoo.com/kb/account/sln2080.htmlThanks,
Mail Support -
Not receiving e-mails
Since last week, I stopped receiving e-mails from certain addresses/domains. It is extremely annoying especially because the e-mails are work related. I checked all the spam/trash folders, all the blocked addresses and security settings, no sign of anything going wrong, except receiving said messages.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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Not receiving email from a specific domain name
Good morning Yahoo Mail Team. I am not receiving any email from a specific domain credixcm.com. This is the error message received by the sender 24 hours after sending:
Échec de la remise pour ces destinataires ou groupes :
** (@yahoo.fr)
* (*@yahoo.com)
Nous n’avons pas pu remettre votre courrier, car le système de courrier du destinataire n’a pas répondu, malgré plusieurs tentatives de contact.Contactez le destinataire par un autre moyen (par exemple, par téléphone) et demandez-lui d’informer l’administrateur de son courrier que leur système de courrier semble ne pas accepter les demandes de connexion de votre…
Hi there. Please reach out to the sender and ask them to contact us through our Postmaster Help page https://senders.yahooinc.com/.
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I don't know what you did but my yahoo mail is different and I don't like it. It shrunk and I am not happy about it. I can't see it and it i
Fix my yahoo I don't like it you shrunk it
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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Proformence
have tried all kinds of settings , and still deleted email by the hundreds back in my mail box , don't have that problem with G mail just yahoo mail what's going on !
'
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
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my emails are going to trash
My emails are being sent to other people's trash
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
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Alert use to messages that are unable to be delivered
The following message is of little help:
"
Sorry, we were unable to deliver your message to the following address.<Example@Example.com:
Unable to deliver message after multiple retries, giving up.
"If a message fails to be delivered for some reason it is important to know about it right away and not 3 hours later once the mail daemon gives up, as some emails are rather important.
Please alert the user that something like this is occurring as soon as it occurs so they can attempt to find a solution such as use a different email address or…
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
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I am getting replies from two people in the same thread
Answers from two people are in the same thread (no cc)
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
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Provide better technical support. There is none and no way to contact to fix issues not identified on help page
Yahoo needs to provide better support. There is no way to get technical support if there is not a problem identified on their "help" or "unhelpful" page. I currently cannot utilize my yahoo account.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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550: Request failed
I cant send out e-mails from my Yahoo accounts. Please help
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Why can you not just work properly
What the **** is going on!!!! you force users to the"New Yahoo AP" and now I have to re-log into the account every time I sign in and the log in page only works 1 in 10 attempts..... might be time for a new business e-mail account. Suggestions are welcome
We cannot help with Small Business inquiries here, that team has their own support systems and community which you can find here: https://smallbusiness.yahoo.com/ or on Twitter at @YahooSmBusiness
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Help! Where do I go to get some help with my account issues? It would be helpful to have a "Help" button somewhere where ppl can find it.
How can I get some help with a problem in my email account?
You can get in touch with us on help.yahoo.com, section ‘’Contact us’’ and on Twitter at @YahooCare.
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a different mobile number is auto generated in yahoo email id
I see someone else's mobile number on my email ids auto-generate ID card. This is annoying and ridiculous. I urge Yahoo to immediately rectify this error and help to put my registered Mobile number with Yahoo on auto-generated email id.
To help us understand your experience, please send us a screenshot on Twitter at @YahooCare.
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Can't get email from my laptop, only phone and ipad just get whirling arrows
Can't get email from my laptop, only phone and ipad, just get whirling arrows . Other devices are fine. also getting weird yellow icon on the bottom telling me to check my time zone. If I tap it, go to whirling arrow heck. Help! Thanks.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
If the issue persists, please send us a screenshot on Twitter: @YahooCare
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OTP not receiving to my email
Sir, I am not receiving some OTP from some important source emails which is very important for me. please help me to recover this problems. Thanks
Hi there,
I'm sorry to hear you're experiencing this login issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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Get rid of it and go back to the previous set up. I can't use the new mail on my phone because the size settings are ridiculous.
Get rid of the new mail and go back to the previous settings. I can't use the new mail on my phone because the size settings are ridiculous.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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HOW I CAN CONTACT WITH YOUR SERVICE CUSTMER
how i can contact with your service
Hi there,
Please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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Hi, it seems like one of your mailservers have been blacklisted. I have not received some emails that are sent and they are getting Error
Below is the message they get when they email me. according to MXtoolbox this is missing DMARC check
Error Details
Error: 550 5.0.350 Remote server returned an error -> 552 1 Requested mail action aborted, mailbox not found
Message rejected by: mtaproxy203.free.mail.ir2.yahoo.comNotification Details
Sent by: DB8PR04MB6970.eurprd04.prod.outlook.comHi. Thank you for writing to us. Please be advised that Yahoo is protecting you by prioritizing authenticated email. The small business or domain that is trying to email you needs to update its DKIM settings/security with its email provider. We can help you inform the sender about the problem, but unfortunately, we can't directly fix the issue ourselves. Let the sender know there's an authentication issue on their end specifically with DKIM (DomainKeys Identified Mail).
Recommend they configure DKIM for their emails. Direct them to go to https://learn.microsoft.com and search for Email Authentication in Microsoft 365.
They can contact Microsoft directly for DKIM setup assistance. We apologize for the inconvenience and appreciate your patience while Microsoft resolves this issue.
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