Help! Where do I go to get some help with my account issues? It would be helpful to have a "Help" button somewhere where ppl can find it.
How can I get some help with a problem in my email account?
You can get in touch with us on help.yahoo.com, section ‘’Contact us’’ and on Twitter at @YahooCare.
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Linda Childs commented
I do not want to have to enter a credit card account for what should be free help. I do not find any way to do this. At least with the majority of email services this is a free service. The "Contact us" requires a person to enter a credit card account. This is unacceptable.
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Helen Goche commented
You can't get help with Yahoo. Maybe if your subject already has an answer in boilerplate answers. Or you pay for help; I learned this after putting up with two calls and listening for over 10 minutes to a solicitation for paid service. I'm leaving Yahoo. My account got hacked and I cannot block the email.
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Stacey Mulligan commented
For a service as large as Yahoo why is it so difficult to find the help link??? I had to actually type yahoo mail help to find a help link and then it was convoluted. It used to be easier. It would be so nice to have a real live human to talk to when you really need help, I see others posted their frustrations with not finding the help button so why wasn't it fixed???
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Anonymous commented
I agree!! I am having issues all of a sudden with my email and there is NO option on the help section that addresses what I am going through! I need someone to help walk me through what is happening! I can no longer reply to emails, delete them, archive or move them..the whole bar above my email menu does not work! I can't even use my settings menu. I can't search my emails, I can't see any of my previous emails. The contact us does not help either..you have to read through so much stuff and I have yet to find where I can contact ANYONE...SO..I you are telling me...I have to go to Twitter to get help with my yahoo account?? This is Nonsense!!