My old contact list
Sometime between last night and this morning (07/24 to 07/25/2019) Verizon Media took it upon itself to "UPGRADE" one of my Yahoo email accounts. In the process they have totally loss most of and corrupted what is left of my CONTACT list. It is my online Rolodex for a certain part of my life with account numbers, logins, passwords, etc. This Yahoo account is many years old. I have two (2) other accounts, one a paid mail pro account. I did not ask for an upgrade. Now Verizon Media wants to charge me to "help me" restore my Contact list. The alternative is to switch to a basic account, still with a none functioning contact list, and minimal overall function. I have a feeling that I am not alone in this situation and that Verizon Media D.N.G.A.G.S. Why would someone charge you to correct an error or mistake that they made?
Verizon Media is a direct descendant of Ma Bell. Remember her? It looks like disrespecting the public is a hereditary trait of this corporate family along with stealing from consumers. The attitude is that its customers are powerless to do anything to stand up against such a family, so the big V can do whatever it wants to.. Over the years Verizon has taken this message to heart. Thieving is a family trait and a well-practiced one at that. Does anyone remember VoiceWing (a supposed Verizon V.O.I.P. service)? The only thing the consumer ended up with was a useless metal box. Not even a credit or refund offer. Well, Verizon stole technology from its communications competitor, Vonage, and we paid the price. "Thieving is a family trait and a well-practiced one at that."
About 1.5 months ago myself and other paid subscribers to Yahoo mail pro found ourselves with useless contact lists. These lists were our lifelines. One poor woman lost all the contact information for her various doctors as she had a list of specialists to see for her physical condition.
I lost all my professional contact and important personal contact info. No one responded from Verizon for weeks. I never thought in the past that it was necessary for me to memorize all the information to the various city, state and federal offices that I deal with for my profession. Nor did I feel that I needed to memorize my frequent flyer account numbers, nor my automobile VIN number, nor certain other critical but not often used pieces of information. That was the purpose of a contact list that I had for many years in a paid Yahoo email account. I wonder if the C.E.O. of Verizon Media has the policy numbers of all his life insurance policies memorized?
Well today I need to send flowers to a sick friend and to track an order from a department store that I use infrequently. It looks like I have to create a new online account with the florist. I will also have to wait on hold, for my turn, with the department store customer service. Also I like a special brand clog. Nothing comes up in my contact list to help me identify where I bought a pair three (3) years ago. Nice! Eh! Yahoo encourages multiple account ownership. This is mine for shopping and hobbies.
Ma Bell. Verizon Media. What is the saying about the apple not falling far from the tree?
James Rice
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