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I would like all messages back. Why is my inbox empty?. My Mother is now deceased. I want the emails she sent me

I would like all messages back. Why is my inbox empty?. My Mother is now deceased. I want the emails she sent me

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Tiana Hanan shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hello there. We are sorry to hear about your loss!

If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: help.yahoo.com/kb/SLN2018.html

If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

help.yahoo.com/kb/SLN2552.html

In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via yahoo.com or the Yahoo Mail app to avoid this issue.

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