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How can we improve New Mail?

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Remove 2 step verification if customer has requested removal

Remove 2 step verification code. I dont have international roaming on my phone for overseas - can't access my emails. Terrible service!

I no longer can control my information. You got rid of passwords years ago and now brought them back. None of my emails were answered.

Yahoo is like talking to a robot. Only interested in paying customers for a simple enquiry.

I think you'll be attracting more scammers by introducing phone verification. Lots of scams are now via the phone.

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Elizabeth Renga shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  ·   ·  Report

    We unfortunately do not have the tools to help with account or sign-in issues. Very sorry! This area is only for bugs/suggestions in the product itself. We recommend contacting our Customer Care team at help.yahoo.com. Thanks!

  • Elizabeth Renga commented  ·   ·  Report

    I need to communicate with family while overseas. It's my personal account - not a business account.

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