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  1. 53rd ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Marcia, we keep seeing this reported, but we can't seem to replicate. It's working fine for us. So can you please email us at oasis.mail.feedback@yahooinc.com with your browser, browser version and a video of this happening? This would be super helpful. Thank you!

  2. 62nd ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Thanks Oliver. We will share this with the team and see if we can replicate the issue.

  3. 46th ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi there, yes we keep seeing this reported by our users, but we need more info, please. We cannot replicate this issue and need your help. Can you please email us your browser, browser version and a video of this happening to oasis.mail.feedback@yahooinc.com? Thank you!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Thank you for letting us know! This has been an issue, but we keep asking someone to send us more info like what browser are you using? What browser version? Can you send us a video? This would all be useful as we cannot replicate this issue. Please send to oasis.mail.feedback@yahooinc.com. Thank you!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    HI Amanda, thanks for letting us know. Yes, we have been seeing this quite a bit and we have been sharing with our team. We will merge this thread with another one and keep updating there. Thanks again!

  4. 62nd ranked

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    Planned  ·  1 comment  ·  New Yahoo Mail » Search  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Lindsay, yes we could replicate this issue and we are already working on a fix. It's not producible all the time, but there is something going on. Thank you for letting us know. We really appreciate it.

  5. 50th ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Margaret, yes we are bringing this feature back. It is slowly being ramped up with most of our users seeing it already. Stay tuned. It is indeed coming. Thanks!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Yes, we are bringing this back. It's on our To Do List and high priority. Even without user feedback, this is a feature/ability we are bringing back. Thank you for your patience.

  6. 28th ranked

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    Planned  ·  31 comments  ·  New Yahoo Mail  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Thanks Daniel, yes that setting is broken or not working. We are aware of it and we are working on a fix. Thanks for your patience!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Yes, this thread and bug has already been created. We will merge it with the main one. We are already aware of this bug and we are working on a fix. Thank you for your patience!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Jessica, yes we are working on this! We have this available in Settings, to disable message preview, but it's currently not working. We are definitely working on fixing this! Thank you for your patience.

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Titus, you were correct, this was indeed a bug and we could replicate. We have created a bug ticket for this and we're working on a fix. Thank you for reporting. We really appreciate the help!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Thank you very much for this information, Titus. Especially that you refreshed the browsers and what browsers you used. We will send this over our team and see if we can replicate and if so, we'll update here and get this fixed. Thanks again!

  7. 55th ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    HI there, yes we are aware of this issue and we are working on a fix! There is a workaround this issue. You can open the email and mark it as "not spam" from there using the top icons at the top. Thanks for letting us know!

  8. 11th ranked

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    Planned  ·  169 comments  ·  New Yahoo Mail  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Laura, yes we will be adding this ability at a later time. The ability to minimize the right hand column. Currently, it's only available for Yahoo Mail Plus subscribers since there's an ad there. We will share with our team, but it is on the way. Thank you!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Andy, yes we are working on designs and code to allow our users to minimize the right hand column. It's coming! For now, we're going to merge your thread into the main one requesting this. Thanks for your feedback!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    HI Duane, please make sure you are checking the other threads before creating a new one! We will merge this one with one that already exists. Thanks!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Thanks Tina! We appreciate the feedback. Another Community Member already suggested this piece of feedback so we are going to merge this one with that thread! Make sure you read the other threads before creating one. We don't want so many duplicates. Thanks!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Thanks Miguel. We really appreciate the feedback. You mean the Starred AND Contacts box. So you'd like to remove it, collapse it or even in general make it more narrow?

  9. 60th ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi David, thanks for letting us know. We will see if we can replicate. In the meantime, can you email us your browser, browser version? Can you get a video of this happening or at least some screenshots? This would be great. Then we can share with our team and see what's going on. Please feel free to email us at oasis.mail.feedback@yahooinc.com. Thanks for your help!!

  10. 7th ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    This is also mentioned at the top of our Uservoice header, but coming soon the ability to default to the "All" category instead of "Priority." Also, we understand you might not need your emails organized into categories. Therefore, you can go back to having just one Inbox. Just go to your Settings > Personalize Inbox > Toggle off Inbox Categories. Hope this helps everyone!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hey Chris, good to hear from you, Old Friend! We will certainly share this with the right set of people. We could definitely replicate. Thanks for taking the time to write this and for using the new desktop experience. Keep the feedback coming!

  11. 62nd ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Lisa, this is actually an issue or a setting Uservoice changed on us. We don't control Uservoice, a third party forum. We simply use it for our user feedback. It seems all the threads and comments have been hidden. We are working with them to correct this. Thank you!

  12. 62nd ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hey Lynn, this is actually an issue or a setting Uservoice changed on us. We don't control Uservoice, a third party forum. We simply use it for our user feedback. It seems all the threads and comments have been hidden. We are working with them to correct this. Thank you!

  13. 21st ranked

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    Planned  ·  95 comments  ·  New Yahoo Mail  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Let us go step by step on how to keep your folders expanded.

    1. You will need to expand the left side column first.
    2. From the Inbox, hover your mouse over the edge of your Inbox (left side)
    3. Double arrows will appear and you can click to expand column
    4. When the column expanded, a drop down arrow will appear next to Folders
    5. Click on that and the Folders will stay expanded for that session, even if you are checking emails, the folder list will stay expanded

    The folders will collapse back if you refresh, close the window or log out of the account.

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    HI Lisa, we are going to merge you into the thread where you can indeed expand folders. Thanks.

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Kirsten, thanks for the feedback. Let us go step by step on how to keep them expanded.

    1. You will need to expand the left side column first.
    2. From the Inbox, hover your mouse over the edge of your Inbox (left side)
    3. Double arrows will appear and you can click to expand column
    4. When the column expanded, a drop down arrow will appear next to Folders
    5. Click on that and the Folders will stay expanded for that session, even if you are checking emails, the folder list will stay expanded

    The folders will collapse back if you refresh, close the window or log out of the account.

  14. 55th ranked

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    Planned  ·  2 comments  ·  New Yahoo Mail » Compose  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Emily, yes you are correct. We could replicate this issue and we do apologize. We have created a bug for this issue and hope to have it resolved soon. Thanks for letting us know! We will update this thread once it's fixed.

  15. 51st ranked

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    Planned  ·  5 comments  ·  New Yahoo Mail  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Steven, we thought we had this fixed! Can you tell us what browser you are using and what version? Always, always include browser so we know which one to test. Thank you!!

  16. 30th ranked

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    Planned  ·  3 comments  ·  New Yahoo Mail  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Peter, thank you for letting us know. Yes, we could replicate this issue and our team is currently fixing it. We hope to have this fixed and resolved soon. Thank you for your patience!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Jack, thanks for reporting! We will try to replicate this issue and let our team know. In the meantime, please feel free to send us a screenshot of what you're seeing as well to oasis.mail.feedback@yahooinc.com. Thanks!

  17. 46th ranked

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    Planned  ·  1 comment  ·  New Yahoo Mail  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Brig, thanks for your feedback!
    1. We have seen this reported, but need more info or even a screenshot. What browser are you using? Can you send a screenshot or video to oasis.mail.feedback@yahooinc.com? That would be super helpful.

    2. Yes, we've seen this asked for and we have shared with our team. They are definitely reevaluating. Thanks for letting us know.

  18. 44th ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Thanks for providing feedback on this! We will definitely share this with the team and come back here to update. Thanks!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Thanks Olan! We will share this with our team as we have been seeing more and more noise around this. Thank you!

  19. 24th ranked

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    Planned  ·  26 comments  ·  New Yahoo Mail  ·  Admin →
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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Yes, we have shared with with our team and though we won't bring it back to the left hand column, we will make it looks very similar (like the old version) in the search box. Stay tuned!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Jennifer, thanks for your feedback. We are going to merge this into another thread as we are seeing more and more feedback asking about this. You can still search for emails with only photos in it... but yes it has moved. From your Inbox, in the search box at the top, you'll see the Advanced icon to the right. From there you can click on the Photos pill. We understand this is time consuming and not the same experience. We have shared this with the team and we are starting design work on improving this... so we appreciate the feedback and we are going to make it better like before. Thanks!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hey Brian, thanks for the elaborate feedback. We really appreciate it. Glad you're reading the other threads, that really helps us out. We will certainly share this feedback with the team and see if it's something they will change or tweak. Thanks again and stay tuned!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Great to hear! Thanks, M Ruby. We'll keep this thread up and share with our team a helpful tool that's missing. We really appreciate the helpful feedback. Stay tuned!

  20. 5th ranked

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Yes, you can still select all and delete all by opening both the Trash and Spam folders. If you are wanting an icon next to the folders like before, we currently have no plans in adding this, but we will share this with the right team. Thank you!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    We have shared this request with our team! It has been a popular request. We will keep you updated on this forum/thread. Thanks for your patience!

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    AdminYahoo Mail Team (Yahoo Mail Team, Yahoo) commented  · 

    Hi Michael, thank you for giving the new design a try! We really appreciate it. We do have a section dedicated to the new desktop experience: https://help.yahoo.com/kb/new-yahoo-mail. You can also get there by clicking on "...." in the new left hand menu and then Help Center!
    Currently "Emptying Trash" is not an option, but if you go to your Trash folder (also clicking on "...." you can certainly delete your trash folder there by clicking on the Select All checkbox at the very top!
    We will also share this with the team! Thanks again for pointing this out!

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