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62 results found

  1. Need to decline enforced Yahoo+ offer.

    Yahoo advises that I have signed up to transfer to Yahoo+. I am blocked until I confirm signing up. I did not seek transfer from Yahoo. I cannot find a way to decline Yahoo+. Please restore my account.

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    2 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  2. We're glad you're here

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    1 comment  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  3. No theme line when forwarding messages

    When I want to forward a message from the web version of mail I can't write a subject: it will be written automatically like Fw: <Forwarded message theme>.

    The most interesting thing is that on the Mobile App you can write your own theme for forwarded message, but in the Web version you can't.

    Please, add an additional line for forwarded message theme.

    https://storage.yandexcloud.net/drmpass/YahooThemeForForwardedMessagesWeb.jpg

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  4. contacts

    Contacts auto-complete stopped working!
    Also there were no email addresses in the "to" section when trying to create a msg, despite seeing them in the contacts list!
    Resolution was to downgrade to classic, log out / in and upgrade again.

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    1 comment  ·  Compose  ·  Admin →
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    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  5. this doesn't resemble " feedback " it just resembles " let the customers fend for themselves we don't wanna employ people

    HAVE COMPLAINED ABOUT THIS BEFORE - "WE" THE USERS................. CANNOT READ 98% OF THE MESSAGE ( THAT'S THE ' IMPORTANT ' PART kinda ! ) WHEN REPLYING BECAUSE U HAVE EVERYTHING ELSE ON THE PAGE TOO BIG !!!! DOES ANYONE AT YAHOO USE YAHOO MAIL ? ESPECIALLY IF YOU HAVE BC BCC PERSONS LISTED >? !! GETS EVEN SMALLER ! WHAT IS WRONG WITH YOU ? DO YOU WORK ON THESE THINGS OR JUST ASK FOR MEANINGLESS FEEDBACK ??? I think You don't want to EMPLOY anyone to FIX the Problems you basically just say "Let the Clients Fend for…

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  6. While composing emails, in recent months, I am often unable to throw lines.

    While composing emails, in recent months, I am often unable to throw lines. And I am unable to find out why this is, and how to get out of that situation. I usually have to abandon composing and then have to use an alternative email service.

    PLEASE EXPLAIN HOW I CAN SOLVE THIS PROBLEM.

    Thank you
    Anil S

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  7. STOP MAKING CHANGES!!

    If I want to changed my mail options I'd do so myself but apparently after all these years I DO NOT! I try to compose a message and I get that BS side option that I will not use, did not ask for, and don't want! Return my compose back to the original and leave my mail alone!!!!!!!!!!!!!!!!!!!!!!!!

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  8. Why do you change things that are not broken? I need my compose window to open the larger size as it used to.

    How do I fix this without having to sign up and pay for help? I need my compose window to open the larger size as it used to.

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  9. auto-completion of the e-mail address is too invasive. I can't write the recipient's address.

    Unable to write a recipient's email address. When the "@" character is typed, the system considers the address terminated and moves on

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    0 comments  ·  Compose  ·  Admin →
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    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  10. unable to send filled attachments

    when I attach a filled out form to my emails under Yahoo dashbord using "apple preview" it gets attached either unfilled or half filled half unfilled for some reasons!
    I tried apple mail as well as gmail they work fine exempt my Yahoo! even using my Gmail through Yahoo won't work !

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  11. We're glad you're here

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    1 comment  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  12. Never modify what I write in the e-mail

    I wrote an email and yahoo changed a few words when sending. I got scared when I read in the sent words that I didn't write. What happened? Can yahoo modify the content of what i write?

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    0 comments  ·  Compose  ·  Admin →
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    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  13. space

    While replying to the mail, the area to view the matter is so less. Very little space is being given to view the complete mail.

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  14. fix file attachments

    Make attaching files to yahoo mail easier. It frequently does not work. The problem is not on my end because I can attach files and that is my workaround. Please fix this bug.

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  15. Lost e-Mail drafts

    Having issues with YMail interface. Reoccurring issue with written e-Mails I have sent not archiving in "Sent" or "Drafts" folder. Have had to write long e-Mail drafts over again, frustrating & time-consuming issue, disappoint and dissatisfied

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  16. End of replies getting truncated

    For some time now the last line of my replies is often getting chopped off when sent. In a thread, I usually end with just an initial 'B' on its own line. I suspect it's related to autosave, but if you hit Control S, it forces a save, but still chops off the last line. If you wait for autosave before sending, it's probably OK, but tedious. This is on Firefox latest 64-bit on Win 10 latest, as well as the Android app latest I think.

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    1 comment  ·  Compose  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  17. REMOVE DOUBLE SPACING !!!

    For the Editor, please add a feature to control line spacing. Mine defaults to double spacing which makes all emails very irritating to read! Fortunately, I am able to download my emails to Word which I use to format the message and its history - I can then paste the response and message history trail back into Yahoo in a way that everyone can read easily!
    A suggestion to everyone facing the same problem - download the Microsoft Outlook app, Apple Email app or Google Mail, then open your Yahoo email using those apps. They do not use double spacing…

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  18. Contacts from Address Book not linking up in email

    Since migrating to the new Yahoo interface, I am unable to access my contacts in the Address Book while composing an email.

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  19. Cursor on the Compose mail

    I cannot see the cursor when writing an email until I go off the compose mail form. Bring back a cursor that people can see

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  20. Yahoo becoming unusuable for so many reasons

    • Emails disappear, some containing critical info. process to retrieve complex, doesn't work
    • sent email must contain record of correspondence including attachments, sent email has no access to attachments that were sent
    • initiating search feature causes side panel expansion making center panel next to unusable
    • i have two addresses, using one makes the other inaccessible, continual logging in, won't stay signed in
    • expanding screen cuts off one side, no navigation tool to correct
    • Yahoo experience continually frustrating, help is irrelevant, Yahoo doesn't care about users, I'm sorry so many contacts have the Yahoo address as I seriously need to get out!

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    0 comments  ·  Compose  ·  Admin →
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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


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