New Mail
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Yahoo mail still keeps jumping around constantly ! I cannot read a group post, or write anything, without the screen jumping all over.
PLEASE stop the jumping, this never happened with classic.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln28
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My inbox is showing empty
My inbox is showing empty.
I logged in after around 3 months.
Please help on priority.
We want to look more into this issue. Please send us your Yahoo email address on a private message via our customer support handle? https://www.facebook.com/YahooCustomerCare
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Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
The reply button should be on the left side of mail, right next to the “Back” button.
Thank you!
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yahoo.com vs yahoo.com.ph
Hi, how can I see messages from iCloud. I registered my account yahoo.com in icloud and eventually it was migrated to yahoo.com.ph. I cannot receive the reset password email from iCloud because the one registered is ******************.**@yahoo.com and not *.*******************@yahoo.com.ph. Please help. I cannot use my iPhone for months now. thanks for the assistance
Most Yahoo accounts end in “@yahoo.com”. The domain extension is the “.com” part. Some older accounts have a different extension depending on the location and language where they were created. You can no longer create accounts with Yahoo domains other than “@yahoo.com”.
If you have a Yahoo ID with a different local domain, like “@yahoo.co.uk” or “@yahoo.fr”, make sure you include the correct domain extension–the “.co.uk” or “.fr” part–when giving out your email address. If an email is sent to the wrong domain, it won’t be delivered.
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Please make sure the "block senders" actually works. I have blocked (and deleted) many spam emails and I continue to receive them.
Please make sure the block senders works and blocks and deletes the emails it is supposed to. Mine has not worked and I continue to receive spam from many senders.
When blocking an address, make sure that it is 100% the same as the sender when adding it in the Settings. Keep in mind that messages already being filtered to Spam can’t be blocked, as our Spam filters take precedence over any filters or settings on the account. If you mark an email as Spam and it keeps coming in, verify that the sending address isn’t different. If it’s the same, let us know via the Help pages or our forums:
Thank you!
Mail Support -
Have you tried general browser troubleshooting or a different browser? If not, please try these steps: https://help.yahoo.com/kb/sln2891.html
If the issue still occurs after those steps, you can reach out to our team via Twitter(@YahooCare) for further assistance.
Thank you!
Mail Support -
*** Yahoo?
So, I complain that you are censoring my posts yesterday and today i get a call from Haji somewhere in Bumfoo, India saying he's from YAHOO and wants to access my computer because my e-mail address is now associated with illegal **** sites. Way to go YAHOO! You really do know how to solve a problem.
Hello there. It does not sound like you were contacted by an official Yahoo representative. Here’s an article to help you identify legitimate Yahoo websites, requests, and communications: help.yahoo.com/kb/SLN2070.html
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Please check the documents view on the left side of the email screen to see if the attachment is there.
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FIRE your CLUELESS PROGRAMMERS !
WHY would I want to send a REPLY to MYSELF ?
WHY ?When I keep trying to compose a reply, it keeps assigning ME as the addressee !!!
Who ever wrote the code that does this needs his/her A**E KICKED !Thank you for reaching out. Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Mail keeps scrolling!!
to where I cannot reply to some emails. I scroll down and then go to type or send a email and it pops up to the top
The problem may lie in your browser and this article should get you up and running:https://help.yahoo.com/kb/SLN2891.html
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the death of disposable email address
fix the edit feature for disposable address. You have killed the disposable email system and you continue to misrepresent that fact. I created the address without the au at the end and sent it to one of my disposable address .... surprise I didn't get it.. So I tried editing an old address and despite and edit link - it doesn't work0
Really what was a great function has gone for no reason [guess you wanted to stop people using disposable address] Which leaves me wondering if yahoo with its ever increasing faults and and constant disregard for users is…
Once you create a base name, it’s locked into your account and cannot be edited or removed. If you’d like a different base name, you can create a new Yahoo Mail account and add 1 base name to it. More details here: https://help.yahoo.com/kb/SLN28338.html
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customer care
the executives are not well trained. i have made a complaint but they give me the reply which is not related to my complaint. they reply like a mad. please improve it. try to understand the customers problem.
Thank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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"Trash"/"Deleted" e-mails
I'm trying to figure out how to keep ALL of my deleted e-mails that are in my trash. I found out that if I delete an e-mail, that deleted e-mail is only in there for a couple days. I looked everywhere to try to figure out how to change that with NO luck. I've even tried sending an e-mail to "help" and I can't even do that.
The contents of your Trash and Spam folder are automatically emptied after a certain number of days.
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Starred email becomes un-starred!?!?!
I had several starred emails and all of a sudden they all became UN-STARRED.....WHEN ARE YOU FIXING THIS CORRUPT MESS YOU CALL AN EMAIL SERVICE?!?!?!?!?
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Where did reply all go??????
please put back reply all, this is really a problem...
You should be able to see the “Reply all” button. Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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important emails from registered email ID going to spam
Important emails from email IDs that are registered are going to spam causing very serious issues for me. Please ensure that people who email me / whom I email often are not marked as spam IDs irrespective of the content. This is a very serious issue.
To learn more about why emails to go Spam, check out our Tips and Tricks post on the subject:
Be sure to use the Spam/Not Spam buttons in the web and app to make help the filtering process.
Thank you!
Mail Support -
When I delete an E-mail, I expect it to stay deleted, not show up again at some later date.
Is this a Yahoo thing or a Google thing? Either way it's an annoying surprise.
If you still find that the issue is happening, please see this help page for troubleshooting:
help.yahoo.com/kb/sln2891.html
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Allow option "NO images"
I'd like to turn OFF images all the time.
Image download eats up huge amounts of battery and interfere with my ability to do a quick scan of contents.
I prefer the old approach - turn on image PER EMAIL, as needed.
The option in Settings to turn OFF images (radio button) - doesn't work.
You can go to Settings-More Settings-Viewing email and scroll to the ‘’Show images in messages option’’ and select ‘’Ask before showing external images’’.
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where are the smileys ? can't find them with that version
where are the smileys ?
To insert smileys, open the Compose window then click on the Insert emojis icon, from the bottom of the window.
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Email tab closing when I don't want it to
It's impossible to work on multiple emails at the same time because emails that I have open CLOSE on their own when I go to refer to another email or search or Send an email. This email is not usable at ALL!
The problem may lie in your browser and this article should get you up and running: https://help.yahoo.com/kb/SLN2891.html
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