New Mail
145 results found
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How do I change the row heights when composing a new email ?
Proper paragraph formatting doesn't seem to exist
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Emails coming from a trusted sender is always being moved to SPAM despite me marking them as "NOT a SPAM". How do I corretct this?
I am constantly receiving an email from an established sender (family) and it always goes to my inbox before. Recently (like around 3 weeks ago) it now automatically goes to my Spam. I've marked it as "NOT A SPAM" multiple times so it can go to my inbox but to no avail. Any ideas or help to fix this?
Hi there,
I'm sorry to hear you're experiencing this receiving issue and I'd like to look more into it to help, please contact us on X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
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Ungrouping grouped conversations but still keeping email chains from individuals would be so helpful
Being able to separate out conversations after sending an email to multiple customers would be extremely helpful. As it is now, when someone replies to a blast email I send, ALL of the conversations from ALL customers are all kept in one email which makes it impossible to see all individual conversations and keep them organized.
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Filtering emails
1) Keyword search captures unrelated emails, making the function less useful.
2) Recommend implementing filters for search, such as Sender, Receiver, Subject, Date Received, etc. For instance, enhancing the ability to click on the Receiver Name to view all email threads from that contact. These improvements aim to enhance search efficiency.
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Hi there. You can turn that option off, by going to Settings>More Settings>Personalize.
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Return it to the way it was
I don't know why you broke up MY mail into categories YOU "THINK" they belong in but it sucks please return it to the way it was!!!!!
Hi there. You can turn this option off, by going to Settings>More Settings>Personalize Inbox.
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Is there anyway that you can make the reply area be in black, I have a real problem with my eyes with the brightness.
Is there any way you can make the reply area black with white letters? I have a real problem with my eyes with the brightness.
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Can't Read message in email
I can't find new messages sent to me in the new version of email. When I did stumble across them, I can't read them. There is no message printed on the screen. I know there is a message, because I can see it on my phone.
In the Old version, I can find my emails, but I still can't read the messages left for me. Please fix this problem
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You can call me and help me figure out why my emails are not reaching the destination they are being sent to.
Need help figuring out why my emails are not reaching the recipient they are meant for
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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Yahoo deleted some important emails and restore request didn't get them
Had about 6 important emails that just suddenly vanished from inbox. A restore request only brought back emails I intentionally deleted, not the ones that vanished unexpectedly. No way to get customer support unless I pay for it. Underscores fact that with a free product, you are on your own. backup everything important DAILY.
If any of your emails have been deleted or gone missing in the last 7 days, you can submit a restore request and we’ll do everything we can to try to recover your lost messages. Here's how: https://help.yahoo.com/kb/SLN2552.html
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Separate messages in a conversation
Messages in a conversation should be able to be deleted individually.
This is especially important when Yahoo mistakenly puts messages together in one conversation that do not belong together. -
Please make email work again
No emails have been showing up in my inbox since 2/27. You can improve mail by making it work again.
Hi there. The issue with the app was fixed. In case you need additional help, feel free to contact us at help.yahoo.com
Thanks,
Yahoo!
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OLD DELETED EMAILS
YAHOO stole our personal informations stored in old emal boxes. I am sure that YAHOO kept our old emails in a secret locations because they are very precius informations and could be used against us. Our old emailboxes were not destroyed.I signed in in 2020 after 3 years of inactivity and I noticed that all my old emails from 2005 to 2020 were deleted. That`s a theft. YAHOO must be sued to bring back our personal precious memories stored in our deleted mailboxes. When someone was in a 2 years coma after a car accident and want to sign in…
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.
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I don't want so many-many time asking me when I login to " Prove you're not a robot" , I don't want , because really wasking time to answer,
login to " Prove you're not a robot" , I don't want , because really wasking time to answer,
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cannot access it TRY AGAIN in ONE HOUR!!! ..OUTRAGEOUS! At a kiosk, needed to print my docs (for security reasons?? How about a TEXT!?)
cannot access it TRY AGAIN in ONE HOUR!!! ..OUTRAGEOUS! At a kiosk, needed to print my docs (for security reasons?? How about a simple TEXT!? Or using the recovery email!) ONE HOUR??? i HAD TO GO TO WORK! COULDN'T TRY AGAIN IN AN HOUR!!!!!
Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.
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Make it WOrk
I cannot open my new or forwarded messages. The swirl keeps going round and round and you cant read anything.
FIX THIS IMMEDIATELY PLEASEHi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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"like" button would be useful
so I can quickly and easily let sender know I received email and liked it
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Yahoo does not help its customers.... can't retrieve an email that I have always received
get agents that help you instead of insulting you.
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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How come I cannot sort email by sender?
I do not have the option to sort emails via SENDER or by SUBJECT. Other people with yahoo email accounts can, how come I cannot??
Thank you. -
Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.
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