Skip to content

How can we improve New Mail?

← New Mail

Emails coming from a trusted sender is always being moved to SPAM despite me marking them as "NOT a SPAM". How do I corretct this?

I am constantly receiving an email from an established sender (family) and it always goes to my inbox before. Recently (like around 3 weeks ago) it now automatically goes to my Spam. I've marked it as "NOT A SPAM" multiple times so it can go to my inbox but to no avail. Any ideas or help to fix this?

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Master Tax Practice & Advisors LTD shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi there, 


I'm sorry to hear you're experiencing this receiving issue and I'd like to look more into it to help, please contact us on X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


Thank you, 

Yahoo team


Comments are closed An error occurred while saving the comment

New Mail: Conversations/Threads

Categories

Feedback and Knowledge Base

(thinking…)