New Mail
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Need better mail synchronization on mobile devices
Messages deleted on one mobile device (iPhone) still show up as new mail on another device (iPad) and visa versa. It’s annoying to have to delete 100 or so messages twice!
Make sure you’re using an IMAP connection on your mobile device. You can also remove and re-add the account to the mobile app in order to resync things.
Thank you!
Mail Support -
Scrolling inbox list is extremely slow, page by page. Why not do a pre-download for next few screens?
Scrolling through list of emails in the browser version is extremely slow. Each time I try to scroll down it begins the fetch of the next page of items. Seems like a poor design. Definitely should pre-download the next few screens full in the background, if not better.
If a page is running slow, follow these steps to help sped things up:
https://help.yahoo.com/kb/account/fix-problems-yahoo-working-properly-sln2891.html
Thank you!
Mail Support -
UNABLE TO SIGNIN
I can not sign in to my .com email account and check my emails. It is directly going to .in email. This is not good. Help me fast
Here is more information regarding domain extensions: https://help.yahoo.com/kb/SLN2153.html
Thank you!
Mail Support -
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
If you are missing email, please file a restore request:
https://help.yahoo.com/kb/new-mail/recover-lost-deleted-emails-sln2552.html?impressions=true
Thank you!
Mail Support -
When I press reply on an email chain, Yahoo, will send the email back to me. Yahoo Mail thinks that I want to reply to myself.
When I press "reply" and compose an email, Yahoo mail could send it to the OTHER person in the email chain, and not back to me. Now, I know this idea is REVOLUTIONARY, and there will probably be considerable cash value for a "send a message that gets to the recipient" breakthrough idea like this, but I am giving it to you for free
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
I have marked unwanted emails as spam and I have unsubscribed from emails I keep getting them anyway Please fix block
fix the block so it works
Check out our Tips and Tricks post on how our Spam filters work in regards to blocked addresses.
https://forums.yahoo.net/t5/Tips-and-tricks/Why-did-email-go-to-spam/m-p/545606#M12
Thank you!
Mail Support -
Yahoo! Help - @Yahoo! Support Primary Yahoo / Inbox @Yahoo! Synchronizing Service Teams <nahetx@comcast.net> To: customer_services2018@yah
Yahoo! Help - @Yahoo! Support
Primary Yahoo
/
Inbox@Yahoo! Synchronizing Service Teams nahetx@comcast.net
To:
customer_services2018@yahoo.comAug 26 at 5:45 AM
Dear Member,
Your mail account will be remove in response to a complaint received by our administrator. According to user provision 16.3 of Terms and Conditions. Kindly confirm your account is still active and in use by clicking the validation link below:
@Yahoo! Authentification-account-activate-now/
what is this???? looks Fishy to me!!!!!!!!!Sincerely,
Mail Service.
©Yahoo 2018 Mail Service Inc. All Rights ReserveThis email is totally fake. You can just delete it. For more information on whether or not an email came from Yahoo check out the info here:
Thank you!
Mail Support -
I am receiving so many emails from the diffrent diffrent companis which are nonrelevant to me can you stop such type of mails ?
Please mark non relevant mails to the spam for example related to jyotis, insurance companies mails, other advertising mails etc.
If an unwanted email comes into your Inbox that you signed up for, but just don’t want, it’s best to Unsubscribe from that mailing list. If the email is spam, mark it as such using the Spam button in Yahoo Mail.
Thank you!
Mail Support -
can't receive email from facebook
I've been trying to reset my facebook account using the assigned email however, i can't seem to receive the email code that they should be sending to it. The email i used matches the same one im trying to login to and reset my password in facebook. please check.
If you’re not getting emails from a specific sender, it may be because they are sending to the wrong address or they are getting an error message when sending to you. If this is the case, you will need to have them reach out to our Postmaster department to try and get it fixed. You can also double-check your Mail settings and Spam folder to make sure everything looks good there.
https://help.yahoo.com/kb/SLN22021.html
Thank you!
Mail Support -
Here's a new idea. Treat every customer as though they are your only customer. I need help!!!
Treat every customer as though they are your only customer. I need help!!! You do not have any 'conversations/threads' posted on the internet at all.
For assistance, go to our Help pages or to our Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Show more than the 2 days worth of mail in the inbox
I can't figure out how to see all my mail. Only showing the last two days. When I tried to switch to classic, it infinite loops and reloads the same screen with two days of mail.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
2-Step Verification methods are no longer viable; how can I delete the verification requirement on Yahoo! Mail?
Include a segment where users can ask questions, of which Yahoo!Mail STAFF will actually answer us! I've looked ALL over to find answers on my own & continually hit dead ends.
You can edit your verification options through the Account Info page:
https://help.yahoo.com/kb/SLN2058.html
Thank you!
Mail Support -
Bring back option to delete individual messages
Yahoo! Mail used to have a feature that allowed us to delete specific messages in an conversation. There is an option under each message to "Delete Message," but clicking this deletes the entire conversation. It's impossible to delete individual messages anymore, so now my conversations are growing in length and clutter. Please bring back the option to delete individual messages. It was a great organization tool.
You can disable Conversations mode to view emails separately:
https://help.yahoo.com/kb/sln15878.html
Thank you!
Mail Support -
Where is the "Unsubscribe" folder in my Inbox, please? I would like to unsubscribe some emails automatically. Thank you.
I would like to get an answer to the above. Thank you.
The “Unsubscribe” folder is from a feature we offered long ago. To unsubscribe from emails now, you’ll need to click the “Unsubscribe” link from within the message itself.
Thank you!
Mail Support -
Terrible format. I am constantly sending emails to myself. I wish i could figure out how to keep Outlook Express working.
Terrible format. So cumbersome trying to follow a thread. I am constantly sending emails to myself. I wish i could figure out how to keep Outlook Express working.
You can try disabling conversations to keep email threads separate.
https://help.yahoo.com/kb/sln15878.html
If you’re having trouble with Outlook, try removing and re-adding the account with IMAP settings.
https://help.yahoo.com/kb/SLN4075.html
Thank you!
Mail Support -
This is the worst layout ever.
I don't know who came up with the ideea of conversation layout but that's idiotic.
For normal people who don't like to unnecessarily complicate their life and dont like to get frustrated over using your stupid mailing ... can we please have the old way back???In 1 month I will stop using this stupid service if we don't get the option to move back to the old ways.
Hi there,
This help page explains how to disable conversations:
https://help.yahoo.com/kb/new-mail/sln28055.html
Thank you!
Mail Support -
how to apply for DND
I want to get rid of all the marketing emails
You can click the “Unsubscribe” link in most email to keep them from coming into your Mailbox. You can also mark junk emails as Spam or set up a filter to keep them out of your Inbox:
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
Hi - I need a quick way to clear out historical emails. There is no easy way to do that. Please resolve. Thank you
When I "Select All" it should mean all emails and not just the first 100 emails. If you want that in there then provide an option "Select all past month's emails" instead. "Select All" should mean "All" and not "100" or whatever that amount is. Another improvement would be to provide an option to permanently remove emails for a given year.
Check out our Tips and Tricks post on clearing out a ton of emails at once:
Thank you!
Mail Support -
important email messages 'not found'
email messages sent from new (not in my contact list) not found when preforming an email search by sender's name, email address or subject line. One of two messages appeared, but a search still returned a result reading "Nothing to see here"!
I have added the sender's contact info, and sent him a message, and STILL nothing is found when performing a search.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I am not getting full emails not pictures and information is incomplete.
emails suddenly changed not pictures and incomplete information.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support
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