New Mail
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Here's a new idea. Treat every customer as though they are your only customer. I need help!!!
Treat every customer as though they are your only customer. I need help!!! You do not have any 'conversations/threads' posted on the internet at all.
For assistance, go to our Help pages or to our Forums:
https://help.yahoo.com
https://forums.yahoo.netThank you!
Mail Support -
Show more than the 2 days worth of mail in the inbox
I can't figure out how to see all my mail. Only showing the last two days. When I tried to switch to classic, it infinite loops and reloads the same screen with two days of mail.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
2-Step Verification methods are no longer viable; how can I delete the verification requirement on Yahoo! Mail?
Include a segment where users can ask questions, of which Yahoo!Mail STAFF will actually answer us! I've looked ALL over to find answers on my own & continually hit dead ends.
You can edit your verification options through the Account Info page:
https://help.yahoo.com/kb/SLN2058.html
Thank you!
Mail Support -
Bring back option to delete individual messages
Yahoo! Mail used to have a feature that allowed us to delete specific messages in an conversation. There is an option under each message to "Delete Message," but clicking this deletes the entire conversation. It's impossible to delete individual messages anymore, so now my conversations are growing in length and clutter. Please bring back the option to delete individual messages. It was a great organization tool.
You can disable Conversations mode to view emails separately:
https://help.yahoo.com/kb/sln15878.html
Thank you!
Mail Support -
Where is the "Unsubscribe" folder in my Inbox, please? I would like to unsubscribe some emails automatically. Thank you.
I would like to get an answer to the above. Thank you.
The “Unsubscribe” folder is from a feature we offered long ago. To unsubscribe from emails now, you’ll need to click the “Unsubscribe” link from within the message itself.
Thank you!
Mail Support -
Terrible format. I am constantly sending emails to myself. I wish i could figure out how to keep Outlook Express working.
Terrible format. So cumbersome trying to follow a thread. I am constantly sending emails to myself. I wish i could figure out how to keep Outlook Express working.
You can try disabling conversations to keep email threads separate.
https://help.yahoo.com/kb/sln15878.html
If you’re having trouble with Outlook, try removing and re-adding the account with IMAP settings.
https://help.yahoo.com/kb/SLN4075.html
Thank you!
Mail Support -
This is the worst layout ever.
I don't know who came up with the ideea of conversation layout but that's idiotic.
For normal people who don't like to unnecessarily complicate their life and dont like to get frustrated over using your stupid mailing ... can we please have the old way back???In 1 month I will stop using this stupid service if we don't get the option to move back to the old ways.
Hi there,
This help page explains how to disable conversations:
https://help.yahoo.com/kb/new-mail/sln28055.html
Thank you!
Mail Support -
how to apply for DND
I want to get rid of all the marketing emails
You can click the “Unsubscribe” link in most email to keep them from coming into your Mailbox. You can also mark junk emails as Spam or set up a filter to keep them out of your Inbox:
https://help.yahoo.com/kb/SLN15994.html
Thank you!
Mail Support -
Hi - I need a quick way to clear out historical emails. There is no easy way to do that. Please resolve. Thank you
When I "Select All" it should mean all emails and not just the first 100 emails. If you want that in there then provide an option "Select all past month's emails" instead. "Select All" should mean "All" and not "100" or whatever that amount is. Another improvement would be to provide an option to permanently remove emails for a given year.
Check out our Tips and Tricks post on clearing out a ton of emails at once:
Thank you!
Mail Support -
important email messages 'not found'
email messages sent from new (not in my contact list) not found when preforming an email search by sender's name, email address or subject line. One of two messages appeared, but a search still returned a result reading "Nothing to see here"!
I have added the sender's contact info, and sent him a message, and STILL nothing is found when performing a search.If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I am not getting full emails not pictures and information is incomplete.
emails suddenly changed not pictures and incomplete information.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
ust return me to my old format. thank you..... please
go back to old format
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
just return me to my old format please and thank you
i absolutely loved the old format. Guess I'm not tolerant of change.
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Make subject line accessible again when using Forward or Reply
Today I can no longer access the Subject line when forwarding or replying to emails when set to group 'conversations' together. If I go to Settings and turn it off, I can access and alter the Subject line again. As I usually need to add info to Subject lines, this makes the 'new' interface increasingly less useful to me. Please make the Subject line accessible when Replying or Forwarding emails.
Judging by the posts here, I should go back to using the old interface, as the new one keeps having basic elements like this either removed or hidden.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Horrible
return old format. this format is horrible
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Mails are truncated
When I click forward on some mails, edit and send to other email address, I notice only part of the mails shows from send mails. Large parts are no longer there.
This has happened more than 20 times. This is very frustrating and disappointing. I use my mail for official company business. Communication with my client has been greatly frustrated.
Please FIX THIS ERROR as soon as possible.
Thanks.
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
My mobile phone receives mail instantly, but same mails shows up on my PC after few days, same time the fresh mails from mobile disappears.
so something please
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support -
Where is "sent" mail saved? To only include what I send as a reply as associated with the initial email is overly simplistic and limiting.
Sent emails should be saved in their complete form in the "Sent" folder. If there is some advantage to maintaining a thread with the original email, then save a concise version of the email in the 'Inbox", but perhaps linked to the full version of the email.
Hi there!
Sent emails are saved in the ‘Sent’ folder in your mailbox.
Regards,
Mail Support -
I just want to be able to sign anywhere at any time
I am not sure about my conversation threads
Hi there!
A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.
Regards,
Mail Support
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