New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
45 results found
-
Old Messages
AGAIN!!!!!! Old messages from May 11 in my gmail archive folder!!
Hi. We'd like to help you! Please contact us on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.yahoo.com.
We're looking forward to your reply!
Thanks,
Yahoo team
-
Old Messages
Today AGAIN I have old gmail messages in my archive folder from the beginning of May up to Monday of this week that have been deleted!
Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com
Thank you!
Yahoo team
-
Old Messages
AGAIN today there are 8 messages in my gmail archive folder from the beginning of May!
Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com
Thank you!
Yahoo team
-
How can I remove a record from subscription list or unsubscribed list?
How can I remove a record from subscription list or unsubscribed list?
Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com
Thank you!
Yahoo team
-
Where did you move my folders in mail?
I have very important info I need and you people decided to play games and move them. Enough is enough, if you want to ***** with people ***** with yourselves. Now restore my folders and leave my computer alone.
Hi there,
I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link.
Thank you,
Yahoo team
-
Sent folder issues
Hi,
I sent several mails with attachments, then checked them in my Sent folder:
- the text in the e-mails shows up 2x, one after the other
- the ones I am sure I attached files to, show no attachmentsHi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com
Thank you!
Yahoo team
-
Search / Inconsistent Results
The search function didn't include the newest Sent email to a recipient in the search results, when the search started at the Sent folder, only after starting from Inbox, it added the recent search result.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
-
Photos in posts have disappeared after many years
All photos from emails were safely stored and many never downloaded, because THEY WERE SAFE IN YAHOO MAIL! Except they were NOT! They disappeared overnight, some very old and precious. What have you done !!!
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
-
Moving emails from inbox to specific folder
Apparently, when an email thread is long or has been in the inbox and/or sent for quite a while, even you move it to a specific folder, it goes back to the inbox and/or sent. Tried so many times and still does the same. I am no tech savvy person, so I do not have any idea as to how to go about it.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
-
Let me see all my folders, I have two I can see on my phone but not on my compter. I can't access them on the phone or the computer, HELP!
I have two folders I can see on my phone app but not on my computer. I was able to create sub-foldes in each and those I can access both in phone app and on computer. Why can't I access what's in those folders on my phone app and why can't I see them in the computer program? HELP!
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
-
spam and inbox folders are highlighted
While viewing my mail in the "Inbox" folder or any other folders, the Spam folder stays highlighted even though I'm not looking in that folder. Why?
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
-
poor email service from yahooo
emails supposed to be in my inbox get sent to 'sent' folder
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
-
Spam trash button does not delete the Spam in the Folder
The below information link from Gregory May doesn't fix the Spam trash button not working. Amazing! This was posted back in 2018 and the button still doesn't work. It seems like a waste of time posting messages on this forum. Clicking the Spam trash button on Yahoo desktop mail doesn't work with any browser you try it in. Yahoo stop giving your users the run around and fix the issue!
Gregory May shared this idea · Apr 25, 2018 ·
Responded · Jul 26, 2018
Product Support responded · Jul 26, 2018If you still find that the issue is…
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
-
SPAM not SPAM (filters don't scan SPAM folder)
Filters are not working for SPAM folders. It appears they don't apply to SPAM folders. I have repeatedly tried to create filters for certain naming conventions and domains but they always fail. The result is they end up in my SPAM folder.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
-
Where have all my mail boxes gone ??????????? I had 5 email boxes on here and now they have GONE.........WHY ?????????
BRING BACK MY 5 E MAIL BOXES....URGENT INFORMATION IS STORED ON THEM
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you! -
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Fix what you messed up in my screen.
Since the last release my folders do not show up correctly. I can only see half of the folder name. This is hard to use and I'm thinking of changing since daily it's frustrating. i tried a number of things and only this one area is messed up!!
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
WHY ARE THER X MARKS ON MY PROFILE PAGE?
WHY ARE THERE X MARKS ON MY PROFILE PAGE?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
please move the message out of the inbox when moving to a folder
after moving a message into a folder, the message remains in the inbox.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Spam folder missing on Android mobile Yahoo mail app
06/12/2021 SPAM folder is missing on Android mobile Yahoo app!!!!! When will you fix it???? Noticed Friday 06/11/2021
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
- Don't see your idea?