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39 results found
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Search / Inconsistent Results
The search function didn't include the newest Sent email to a recipient in the search results, when the search started at the Sent folder, only after starting from Inbox, it added the recent search result.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
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Photos in posts have disappeared after many years
All photos from emails were safely stored and many never downloaded, because THEY WERE SAFE IN YAHOO MAIL! Except they were NOT! They disappeared overnight, some very old and precious. What have you done !!!
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo team
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Moving emails from inbox to specific folder
Apparently, when an email thread is long or has been in the inbox and/or sent for quite a while, even you move it to a specific folder, it goes back to the inbox and/or sent. Tried so many times and still does the same. I am no tech savvy person, so I do not have any idea as to how to go about it.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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Let me see all my folders, I have two I can see on my phone but not on my compter. I can't access them on the phone or the computer, HELP!
I have two folders I can see on my phone app but not on my computer. I was able to create sub-foldes in each and those I can access both in phone app and on computer. Why can't I access what's in those folders on my phone app and why can't I see them in the computer program? HELP!
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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spam and inbox folders are highlighted
While viewing my mail in the "Inbox" folder or any other folders, the Spam folder stays highlighted even though I'm not looking in that folder. Why?
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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poor email service from yahooo
emails supposed to be in my inbox get sent to 'sent' folder
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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Spam trash button does not delete the Spam in the Folder
The below information link from Gregory May doesn't fix the Spam trash button not working. Amazing! This was posted back in 2018 and the button still doesn't work. It seems like a waste of time posting messages on this forum. Clicking the Spam trash button on Yahoo desktop mail doesn't work with any browser you try it in. Yahoo stop giving your users the run around and fix the issue!
Gregory May shared this idea · Apr 25, 2018 ·
Responded · Jul 26, 2018
Product Support responded · Jul 26, 2018If you still find that the issue is…
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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SPAM not SPAM (filters don't scan SPAM folder)
Filters are not working for SPAM folders. It appears they don't apply to SPAM folders. I have repeatedly tried to create filters for certain naming conventions and domains but they always fail. The result is they end up in my SPAM folder.
Hi there,
Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com
Looking forward to your reply!
Thank you,
Yahoo Mail team
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Where have all my mail boxes gone ??????????? I had 5 email boxes on here and now they have GONE.........WHY ?????????
BRING BACK MY 5 E MAIL BOXES....URGENT INFORMATION IS STORED ON THEM
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you! -
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Fix what you messed up in my screen.
Since the last release my folders do not show up correctly. I can only see half of the folder name. This is hard to use and I'm thinking of changing since daily it's frustrating. i tried a number of things and only this one area is messed up!!
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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WHY ARE THER X MARKS ON MY PROFILE PAGE?
WHY ARE THERE X MARKS ON MY PROFILE PAGE?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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please move the message out of the inbox when moving to a folder
after moving a message into a folder, the message remains in the inbox.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Spam folder missing on Android mobile Yahoo mail app
06/12/2021 SPAM folder is missing on Android mobile Yahoo app!!!!! When will you fix it???? Noticed Friday 06/11/2021
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Stop taking my items from folders I've set up and moving them to docoments.
I've made my own folders on here but when I go back to take care of, they are gone. very unhappy about this.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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folders
where are all my folders from my old yahoo account, please sync them to my new account
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Sir my email is not perfect .I go to sent folder but not open and still searching.
Please correct my email.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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I DONT HAVE RECEIVE A EMAIL IN ROBLOX
PLEASE HELP ME
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
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Unsubscribe failure
Receiving failure messages for unsubcribing emails
Hello there,
We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.
Thank you!
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Spam Folder Block Senders feature suddenly missing
I have been using the Block Senders feature in my Spam folder which blocks and deletes the addresses/domains so they don't come back. The other day it suddenly greyed out then just disappears and does not come back. I have to restart email only to see it greyed out and disappear again. Fix it!
We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.
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