Skip to content

New Mail


Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

56 results found

  1. Attachments disappeared from my Sent messages.

    I don't know what is happening but I can not see anymore the attachments added to Sent messages. Why is that?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Folders  ·  Admin →
  2. Inbox mail disappeared!

    I was in my Inbox mail reading and my dog was laying on my laptop. All of a sudden I lost all of my inbox mail!! I don't know what happened to them. I checked all other folders are they are gone. I requested a recovery of emails. That brought back a bunch of older emails, but the ones I need are from within a week of yesterday. Yahoo needs to get my emails back. Very important!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
  3. How to get my previous mails

    My mail box empty. surpirise. How to get previous my mails and history?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
  4. Post

    All my emails have disappeared from my folders.
    I went to HELP@Yahoo.com and it told me to look in the "Recycle Bin". There is no such thing!
    I also tried to delete my GMAIL account, and can't?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
  5. Please add the ability to set a filter, that would move all emails in the Spam folder to the Inbox, so that a user doesn't have to look in t

    Please add the ability to set a filter, that would move all emails in the Spam folder to the Inbox, so that a user doesn't have to look in the Spam folder for emails that got misdirected to the Spam folder.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
  6. Why can I no longer see my sent Emails since the end of 2024?

    Why can I no longer see my sent Emails since the end of 2024?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
  7. can't move mail to inbox from personal folder

    I can't figure out how to move mail TO the Inbox from a folder I created. Is this feature no longer available?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →
  8. Incoming email being copied to trash

    Why is the mail going into my Inbox being reproduced into the Trash folder? Every day I must go through and delete these copies. How can this be fixed?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  9. folders

    not being able to access my folders in not ******* acceptable. ever. I want this now

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Folders  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  10. Can't open messages in folders

    Great, I really need an email from one of my folders and NO emails will open in that one, or some of my other folders. Says "couldn't load this message...retry".

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team



  11. my new yahoo email did not import everything from my other yahoo mail

    as stated, imported mail randomly, some folders empty

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  12. Old Messages

    AGAIN!!!!!! Old messages from May 11 in my gmail archive folder!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Folders  ·  Admin →

    Hi. We'd like to help you! Please contact us on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account and you do not wish to create one, you can contact our support team at help.yahoo.com. 


    We're looking forward to your reply! 


    Thanks, 

    Yahoo team


  13. Old Messages

    Today AGAIN I have old gmail messages in my archive folder from the beginning of May up to Monday of this week that have been deleted!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Folders  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  14. Old Messages

    AGAIN today there are 8 messages in my gmail archive folder from the beginning of May!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  15. How can I remove a record from subscription list or unsubscribed list?

    How can I remove a record from subscription list or unsubscribed list?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  16. Where did you move my folders in mail?

    I have very important info I need and you people decided to play games and move them. Enough is enough, if you want to ***** with people ***** with yourselves. Now restore my folders and leave my computer alone.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  17. Sent folder issues

    Hi,
    I sent several mails with attachments, then checked them in my Sent folder:
    - the text in the e-mails shows up 2x, one after the other
    - the ones I am sure I attached files to, show no attachments

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @YahooCare on Twitter or on Facebook at our Yahoo Customer Care page. In case you do not have a social media account, we are available at help.yahoo.com 


    Thank you!

    Yahoo team

  18. Search / Inconsistent Results

    The search function didn't include the newest Sent email to a recipient in the search results, when the search started at the Sent folder, only after starting from Inbox, it added the recent search result.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Folders  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  19. Photos in posts have disappeared after many years

    All photos from emails were safely stored and many never downloaded, because THEY WERE SAFE IN YAHOO MAIL! Except they were NOT! They disappeared overnight, some very old and precious. What have you done !!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  20. Moving emails from inbox to specific folder

    Apparently, when an email thread is long or has been in the inbox and/or sent for quite a while, even you move it to a specific folder, it goes back to the inbox and/or sent. Tried so many times and still does the same. I am no tech savvy person, so I do not have any idea as to how to go about it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Folders  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base