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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


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32 results found

  1. We're glad you're here

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    0 comments  ·  Navigation  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  2. Maybe don't make your service worse in order to attract customers? Does data really suggest that the money, is worth a tarnished reputation?

    You can't antagonize your user-base and expect to maintain any sort of relevancy, especially if it is ease of use that you are locking behind a paywall.

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    0 comments  ·  Navigation  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  3. Why suddenly the font of YahooMail interface changed with bold for every information

    Why suddenly the font of YahooMail interface changed with bold for every information? I thought it was my computer, but it turned out only YahooMail behad stragely. Other website's fonts are normal.

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    1 comment  ·  Navigation  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  4. User Unfriendly

    I have a small business account. No way to add new email addresses. No way to edit existing info. No place to see credit card info. No place to cancel account. You guys have done away with any way to see any info about the account except user name and password and back-up email. I've had this account for over 20 years. I host my website with Yahoo. I'm going to have to cancel. What am I paying for??

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    0 comments  ·  Navigation  ·  Admin →
  5. Help

    Ok I have 2 have A Way 2 Receive Exchange. & I Now have 2 be found 2 Hold A response from You 2, verify with Me, I Am safe 2 receive exchange from, You.

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    0 comments  ·  Navigation  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  6. TABS

    Tabs disappear, even if I have more tha one open. This is BUG and it needs to be fixed. I opened them for a reason, not just for something to do. PUT BACK CLASSIC until you get the "new" version ready for market. You seem to see mail, calendar, notes, contacts, as separate products. Your users do not. We see it as a seamless, single product. It used to look that way. Now it doesn't.

    This has to do with intermittent glitches in functionality, and nothing else.

    I discern you use an AI to categorize these complaints, or you would…

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    5 comments  ·  Navigation  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  7. We're glad you're here

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    0 comments  ·  Navigation  ·  Admin →

    We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.

  8. yahoo sucks The new format for business email is basically unusable. I cant physically get it to work on my phone.. i get caught in a loop

    yahoo sucks The new format for business email is basically unusable. I cant physically get it to work on my phone.. i get caught in a loop

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    1 comment  ·  Navigation  ·  Admin →

    Thanks for reaching out to us! We want to help get this taken care of for you as quickly as possible.

    Currently the Yahoo Small Business team is experiencing high call volumes and extended hold times due to some recent changes to enhance your experience and account security. This article should provide you with some additional details regarding the latest updates, and provide some guidance on how to resolve common related questions/concerns: https://help.smallbusiness.yahoo.net/s/article/SLN29458

    If that doesn’t resolve help resolve your concern as quickly as you need it, we’d like to refer back to our Yahoo Small Business team who are specially trained in Small Biz support. You can access all their content, guides, assistance, phone support and more at https://smallbusiness.yahoo.com, and see the status of their availability. Again, we know their hold time is a bit long at the moment, but we want to ensure you’re getting the best-trained…

  9. Lost my business email with the upgrade? Where is it? How do I get it back?

    Lost my business email with the upgrade? Where is it? How do I get it back?

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    0 comments  ·  Navigation  ·  Admin →

    Thanks for reaching out to us! We want to help get this taken care of for you as quickly as possible.

    Currently the Yahoo Small Business team is experiencing high call volumes and extended hold times due to some recent changes to enhance your experience and account security. This article should provide you with some additional details regarding the latest updates, and provide some guidance on how to resolve common related questions/concerns: https://help.smallbusiness.yahoo.net/s/article/SLN29458

    If that doesn’t resolve help resolve your concern as quickly as you need it, we’d like to refer back to our Yahoo Small Business team who are specially trained in Small Biz support. You can access all their content, guides, assistance, phone support and more at https://smallbusiness.yahoo.com, and see the status of their availability. Again, we know their hold time is a bit long at the moment, but we want to ensure you’re getting the best-trained…

  10. stop ******* up my mail

    stop ******* up my mail - can't even get tp the email I need to read

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    0 comments  ·  Navigation  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  11. I can no longer link my Yahoo account to my Yahoo Small Business Account

    I can no longer link my Yahoo account to my Yahoo Small Business Account. This is a major disruption to my work flow and all possibilities of signing in on my phone to my Yahoo Business Account are gone! My business account is NO LONGER MOBILE!

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    0 comments  ·  Navigation  ·  Admin →
  12. Lock Icon Missing

    Yahoo Mail is no longer secure (lock icon not showing). What is going on?

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    0 comments  ·  Navigation  ·  Admin →
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