New Mail
105 results found
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I really hate Yahoo Mail. The emails don't list in consecutive order. I often reply to an email and my reply is in the middle of a thread.
Make the email normal, like Microsoft Outlook. List the emails individually, at the top or bottom of the thread. It's incredibly frustrating to find emails, and the collapse function sometimes makes this easier, but not always. Let me respond to one, and only one, email, and not be forced to include the entire thread. Very frustrating. I'm probably going to switch over to Google Mail. None of my friends have problems with that.
We recommend turning off conversations groups, by going to Settings-More Settings-Viewing email.
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The up and down arrows are greyed out and no longer function. Can functionality be restored.
The up and down arrows are greyed out and no longer function. Can functionality be restored?
Please try using a different browser like Google Chrome or Firefox.
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On clicking delete button, the inbox becomes thinner again!
When I click on the right arrow to widen my inbox and then click on delete button on any of the mails, the inbox automatically becomes thin again! Please fix this
Please try some basic troubleshooting by following the steps in this help article: https://help.yahoo.com/kb/SLN2891.html
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I go to delete an e-mail and it brings up the letter. Icons too close together!
I go to delete an e-mail and it brings up the letter. Icons too close together!
You can click the check box next to the email and use the Delete function on the top of the mailbox list.
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old format, please!!!!!
In the email list, there is too much space!!! I can only see have the amount of email as before. On my large screen desktop, it's just an annoyance, but on my 13" laptop and the wide-screen monitor at work, you can only get 5 or 6 emails displayed with the current email displayed on the bottom. Please have more than one version, and have a version with less whitespace between the emails in the list!!
Please review the following help article on customizing your Yahoo Mailbox: https://help.yahoo.com/kb/SLN28146.html
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Delete option on email doesn' t work.
Delete option doesn't work. And you cannot click in the box to delete all emails.
Please clear the browser cache and cookies. If the issue persists, try using a different browser.
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scroll bar
The scroll-bar on the side is not functioning. You can't go up and down to search email, even with the arrow keys. Folders column also...scroll bar dysfunctional. When you are check-ticking on your emails, and scroll down to next page, the ticks disappear.
We are not able to replicate this issue, please follow the steps provided in this help article: https://help.yahoo.com/kb/new-mail-for-desktop/browser-troubleshooting-article-sln2891.html
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Basic to Full Featured Impossible
Moving from "Basic" mode to "Full Featured" mode is near impossible. Takes a PhD. I can't figure it out.
You can switch between the versions of Yahoo Mail by following the steps here:
https://help.yahoo.com/kb/sln15936.html
Keep in mind that Classic Mail is going away on 1/31/18.
Thank you!
Mail Support -
Constant Authentication Process
For the past few days, I've had to change my password several times. This is utterly annoying as I need to remember them and can't keep track, not to mention the fact that having to constantly go through the authentication processes is a terrible nuisance.
I urge you to look into this problem ASAP as I won't keep using your services if this isn't solved quickly.
Thank you.
If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. More details here: https://help.yahoo.com/kb/sln2053.html
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I am able to view mails in my inbox but when click to read, the mail does not open. It keeps buffeting. What is the roblem
I am able to view mails in my inbox but when click to read, the mail does not open. It keeps buffeting. What is the problem
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Nothing works!
You took away the "views" that had some of my photos in it. We used to be able to attach photos from recent emails~~that is gone. We don't have any stationery. Please put everything back the way it was. This is getting to be too much to bear with~~you do something different every day and no one knows how to operate this stuff.
In order to find out how to attach stationery, refer to this article: https://help.yahoo.com/kb/SLN25498.html
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mail auto refreshes when I'm searching for an email below. Suddenly, it will refresh and brings me again to top of the email
New Yahoo email keeps refreshing itself. Not sure why. If I am searching for emails and have gone down couple of pages, suddenly it refreshes the emails and brings me to top of the emails.
How do I stop it?The problem may lie in your browser and this article should get you up and running:https://help.yahoo.com/kb/SLN2891.html
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Logging in MAIL dumps me in yahoo news.
New email login puts me on yahoo news, then I must click on the mail icon. If I wanted yahoo news, I would go there. Please give us the option to go directly to mail when logging on.
Please go to mail.yahoo.com from the desktop computer and sign in. This way you should see your Inbox and not the news.
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Once you do a search, the tabs don't close
Once you do a search, the tabs don't close and doesn't allow you to close it
Please clear the browser cache and cookies. If you still find the issue happening try using a different browser like Google Chrome or Mozilla Firefox.
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I noticed that I do not have anymore links to news finance and sports at the top of the screen, it would be great to have it back
I noticed that I do not have anymore links to news finance and sports at the top of the screen, it would be great to have it back
On the top right corner of the email page, between your profile picture and the Home button click the dots and you will see the links to the Finance, Sport, and news in the drop-down menu.
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stupid yahoo!!! I could login to my small business emails from yahoo pro. Not any more. Where is you ******* page to login to small bussines
stupid yahoo!!! I could log in to my small business emails from yahoo pro. Not any more. Where is your ******* page to login to small business???
We cannot help with Small Business inquiries here, that team has their own support systems and community which you can find here: https://smallbusiness.yahoo.com/ or on Twitter at @YahooSmBusiness.
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Why did you put the "Let's Go" on the opposite side of the screen from the login box? WHY
Inconvenient Login
In order to sign in to your account please go to mail.yahoo.com and type in your username and password.
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I have tried to reinstate a blocked contact but this option no longer appears under settings menu. very dissappointing.
Please reinstate blocked email addresses confirm/ non confirm within the settings menu.
in order to unblock a user, click on Settings > More Settings > Security and privacy and next to the blocked email address tap the Trash icon.
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The new email buffers forever, has delayed reactions when clicking on a box to delete or read an email. It seems to get slower.
Just leave the email alone and go back to Classic Email.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Don't remove tabbed emails from top of list
The older Yahoo Mail format allowed multiple opened emails to be tabbed on the top of the list. This WAS VERY USEFUL as a reminder of emails that I needed to pay attention too - later. Now they just disappear into thin air.
To allow tabs in Yahoo Mail, go to Settings, scroll down and toggle on the ‘’Message tabs’’ option.
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