Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

Here are some guidelines for using this forum:

  1. Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
  2. This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
  3. Please do not post personal information (such as email addresses, phone numbers or names) on the forum.

The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.

If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

295 results found

  1. I can't log on it says I must wait 1 hour after new Windows Installation etc

    I can't log on it says I must wait 1 hour after new Windows Installation etc

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thanks for bringing this to our attention. That sounds familiar. Yahoo may at times enforce a login wait to help ensure account security and privacy. There's no way for us to bypass this in the contact center, so we recommend waiting the prescribed amount of time. It's usually fairly short and you can then try logging in again. We apologize for the inconvenience and appreciate your understanding.

  2. Tech Support Needed

    I am having problems with Yahoo mail in Firefox.I have Windows 10.
    Some emails show a blank space with no subject showing but the delete box shows. Also, on the left side the word Inbox and other words do not appear. In Settings, 8 of the 12 theme circles do not show their colors but white circles.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. verification on log in to your ****** bug-ridden email is so ******* painful every time!

    verification on log in to your ****** bug-ridden email is so ******* painful every time!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  4. Fix current problems

    Can't delete messages. (They keep coming back) And messages I want to keep get deleted. Already have an issue with filters. After having this email for 25 years and paying a yearly fee this is incredibly annoying.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Don't block emails from Microsoft senders. It is impacting me getting a job.

    Emails from Microsoft recruiters and hiring managers have been blocked from my account. I never blocked them. I need a job and Yahoo is preventing me from getting an offer.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Message not been downloaded from server

    Myself family and friends are able to see the header of a email but the main body of the email cannot be read as a message stating “not been downloaded from server” comes up this is starting to happen more frequently - can you fix this please

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Too **** difficult to open

    You have made the product too damned difficult. Give me back the right to open my email from my favorites bar when I start my computer. I don't need to verify the number of busses or hydrants or have a number sent to my phone. What a crock of "stuff" you have created. Give me back my Yahoo.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi. I'm sorry to hear about the inconvenience this is causing you! If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:

    • Yahoo notices suspicious account activity.
    • You're using an unfamiliar browser or device.
    • You're traveling away from your usual location.
    • You sign in while using a VPN or a proxy server.
    • You've logged in with a private or incognito window.
    • There are many attempts to sign in with incorrect passwords.
    • The "First time signing in from this device" message appears.
    • You've cleared your browser history or data cache including cookies.
  8. emails still disappearing no care or support.

    emails still disappearing no care or support.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Customer service???

    Tried to send an email to Yahoo for suddenly receiving ads while I'm paying $4.49/month. But the system won't let me communicate with them when I press Submit. Not too impressed! If it wasn't so complicated to change email service, I would run away!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. how do you reset your password

    This is insane. None of the instructions found in a google search work. I see no sign of a password link. Guess I'll act like I lost it. Makes no sense that YH wouldn't put a reset link front and center like every other pw protected website on the planet.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Payment for Yahoo Pro not processed

    I want to talk with support, I human being and I am ready to pay for the yahoo pro but I am getting an error when I try to put card details, and says for my country there is an issue.
    Please someone contact me! take my money and help me!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. google advertizing

    Google advertising.
    I hate that it takes away from my screen view.

    I hate that its there at all

    This is my personal computer I dont want my screen view taken away by a marketer who likely made some deal with yahoo.. Get rid of it. Im ready to move my email account if it persists

    How can I eliminate it?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. WHY ARE YOU PUTTING ME THROUGH THE TIME-SUCKING CAPTCHA NUISANCE EVERY TIME I LOG IN?

    Multiple times. Many times a day. Do you intend to discourage me from using Yahoo mail? Because that will be the inevitable result. I am old and life is shorter for me every day . . . you are stealing my precious minutes and interrupting my concentration with this nuisance.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Cannot sign in and have to wait 1 hour. WTF.

    Cannot sign in and have to wait 1 hour. WTF.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. How about you dont diable accounts?

    Your service is too ****** to be my main email but that doesn't mean I wanted all of my emails to be deleted and my account deactivated

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Responded  ·  1 comment  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Downloading an attachment

    When downloading an attachment, Yahoo scans to be sure it's safe. But as soon as the scan is complete, the download disappears. Please stop the auto disappear/minimize/whatever it's doing. The download does NOT go into my desktop download folder.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  19. Be Better

    2 step verification? whats the point of 2 step login if after I've had to waste time login in getting OPT's for both text and additional mail accounts to login on my laptop and then i have to change my password and its to ******* similar to my old one... because it is my old one! ****. why have you made having an email forum so dam difficult.
    ...
    So now I have to login to send Feedback. I've come here from my logged in email you invalid!

    From a third world country I would expect this sort of fuckery…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  20. INVESTIGATION REQUESTED: Cyber Attack / Security Breach - 11/23/23 - PST Time Zone

    TO: Yahoo Mail Corporate Office
    FROM: Mto6157060@yahoo.com
    RE: INVESTIGATION REQUESTED: Cyber Attack / Security Breach - 11/23/23 - PST Time Zone

    I would like to request for a formal investigation into the YahooMail for this region as several messages that are being sent have multiple error date stamps and emails are not being sent or received despite YahooMail providing messages that emails were sent and received. Large delays of HOURS are occurring between date/time of "sent" messages, vs "received" messages. Changing or updating the settings feature that addresses this DOES NOT work in this region.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  • Don't see your idea?

Feedback and Knowledge Base