Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

160 results found

  1. Email and Updating

    I am very unhappy that I cannot get my email to list my latest emails. It stops at 10/11/22. I have not found any remedy for this problem

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  2. Download anything - pdf, jpg, etc. and Yahoo closes! Have to keep re-opening! Has been happening for several months. 11/2022

    Change back to how it was earlier this year. Allow Yahoo to stay online and open through however many attached files are downloaded from all emails.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  3. Don't make me have to go through the 15 step process of logging in to go to the settings when I'm already logged in.

    It doesn't make sense and it's and it's extremely difficult to log in already since my phone is broke. I had to use two different laptops and my old email that doesn't require jumping through hoops to log in, just to get into my regular email. When I am logged in and want to go into the settings, you make it so I have to jump through those hoops again to log in again, that makes absolutely no sense.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  4. I hit delete old mail. Same mail comes back several times for it is really not deleted. Please someone take charge and fix this.

    In spite of deleting old mail, thinking it is gone, the next day, I see it again, and it is not deleted but some are gone. And it builds up day after day. And using spam block does not work anymore. It does on other email accounts, but Yahoo dropped the ball on this one. You people need to fix both these things and take users of your email seriousally. I honestly do not understand how these two critical aspects are overlooked by upper management. Do they listen or care?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  5. Users should be able to change back to original version

    Go back to original version of email!!!! This one is terrible!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  6. Yahoo! Mail spontaneously quits after downloading an attachment

    When I download an attachment, Yahoo! Mail quits spontaneously. I've already posted about this and my post got re-categorized under something irrelevant. The solution was "Please try clearing cookies, cache, history, and footprints." I tried this, and it didn't fix the problem. So perhaps now Yahoo! can admit that the problem is with Yahoo! Mail and not with the web browser.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  7. Buggie

    Very buggie lately. Doesn't sync between devices, doesn't send every time , doesn't delete every time.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  8. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team

  9. Remove the recent 10,000 messages limit on IMAP

    Yahoo and AOL recently implemented a change which limits the IMAP synch process to 10,000 messages. The change is adversely affecting a lot of Yahoo Premium mail users and is being discussed extensively in the Apple Mail and Microsoft Outlook support communities. If Yahoo cannot fix this shortcoming I will need to find another email provider as only 4 months of email in my inbox just doesn't work for me. Thank you. Sincerely, a long time Yahoo Premium mail subscriber.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  10. My emails seem to reformat on opening on my iPhone so that text is too small to read. How can I change this?

    My emails seem to reformat on opening on my iPhone so that text is too small to read. How can I change this?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  11. Responding to Yahoo request for me to send details

    The "Contact Us" button gets me to a paid subscription area and I can't find anywhere else to give you more information. As it is, the problem seems to have been fixed as my folders once again have contents. Yahoo really needs to up its customer service game!

    Responded · AdminProduct Support (Admin, Yahoo) responded ·

    July 15, 2022
    We want to hear more about this issue. Please reach out on https://help.yahoo.com/ by clicking the "Contact Us" button and send as many details as you have.

    Restore the contents of my folders!

    Stop everything you've just done in its tracks!…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  12. My mail is not working. Please help.

    My email account is not active.Please make it active.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  13. FIRST RETRIVE MY DATA OF MY ACCOUNT.

    I lost my data please help me in retrieving my data. Then I will give some valuable suggestions.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  14. mailing domain issue

    Our mailing domain @yahoo.com also receives emails sent to @ymail.com. Is there a way to remove the email alias for ymail or ensure specific emails be forwarded to respective domains.

    Thanks & Regards
    Dev Enterprises Team

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  15. Yahoo's system does not register subscription and purchase information when made through Apple.

    I have been refused services that I paid for. Instead of asking customers to contact Apple and report how badly Yahoo is performing, Yahoo should fix the problem that is preventing their system from registering subscriptions and purchases made through Apple.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team



  16. Whoever thought changing up Yahoo Mail should be fired!!!!

    Maybe give us a way to find/edit our own posts. Having to try and find it out of thousands of suggestions is absolutely rediculous. Are you intentionally trying to destroy Yahoo as a company?? Because you're doing a terrific job of it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  17. stay connected

    At least every 2 days I have no access to mail! You should fix this and maybe just maybe one might try yahoo!plus. I've never been locked out over the years 20 or so years! Please fix this!!! This is effecting Edge, Firefox, & opera in windows 10

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  18. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  19. Make it more reliable!!

    Why do my emails keep disappearing? They are not in spam, trash, or archives. I am talking about multiple emails a month, not just a few!! I am considering using one of your competitors instead, as this is most aggravating. to say the least.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team




  20. Oddly, the SEND box is not appearing for at least an hour.

    For the last few weeks, intermittently, the SEND box does not appear at the bottom of a composed email. No computer changes have been made. Browser is correct. Using a PC. Basic email - and cannot upgrade. Any other page on the internet loads quickly. It's an odd thing, isn't it.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  • Don't see your idea?

Feedback and Knowledge Base