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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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160 results found

  1. the yahoo mail app keeps severely glitching on my s8+ and it keeps getting worse

    My idea is that you revamp and update this app or something because although it still works it frequently kicks me out immediately forcing me to restart or kicks me out of a half written email on my phone-which sometimes it doesn't save for me. The app is moving slowly and "tweaking" out. Every time it freezes for a few long seconds when i do a "trash selected emails", It is having a harder and harder time loading initially and has a lag. Also, not so bad, many times the app will duplicate emails showing I have 2 of the…

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    0 comments  ·  Performance  ·  Admin →

    Please uninstall then reinstall the app. If the issue persists, send us the version you have installed in a DM on Twitter at @YahooCare.

  2. Are Verizon's backups consistently failing? Is that why filed inbox email is returned to my inbox the next day or a week later?

    Are Verizon's backups failing consistently? Is that why when I file inbox email to folders, the next day the same emails from the day before are returned? Are Verizon's Yahoo storage servers failing? Can Verizon fix their technology, so that email servers function as they are supposed to? I have not counted precisely, but so far it seems about 500-600 emails from the last week (to August 19) have been returned to my inbox. That is 9 days' worth of emails. How do I get Verizon to fix their failing storage technologies? This is ridiculous and inoperable. This has become…

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  3. Can't see my mail since July 24th. Any ideas?

    My mail has stopped posting after July 24th. Any ideas?

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  4. Link preview does not work properly and they have no way of being deleted when they appear

    PLEASE RETURN US TO THE OLD MAIL THIS ONE IS SO HORRIBLE AWFUL AND INEPT.
    The link preview wont turn off, even if you have it off in the settings it still shows up and there is no x to delete it. Worse it cycles and reloads and makes mail even slower and pushes the cpu.
    PLEASE PLEASE PLEASE THIS MAIL IS AWFUL SO MANY BUGS IT SHOULD NEVER HAD BEEN RELEASED. PLEASE LISTEN TO ALL OF US SCREAMING AT YOU TO CHANGE US BACK.

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    0 comments  ·  Performance  ·  Admin →

    I would like to have one of our technicians look more into this.
    Please send us a tweet @YahooCare or send us a private message on Facebook at YahooCustomerCare.

    Thank you!

  5. Drafts not saving or showing up, yet another function failure in the new mail hot mess

    The new mail is a huge buggy mess. The drafts are not saving or showing up in mail. Do not tell me to clear browser or cache that is ****. The mail client does not function properly. There are so many real and troublesome problems with it that should have been beta tested before roll out. The fact the majority of Yahoo users HATE the new mail shows the total disregard for the client base. Yahoo and Verizon need to rethink this mail program and return us back to the old one that worked great. This one is a stinky…

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  6. Mailbox list

    After removing gmail from mailbox list gmail still accessing yahoo mail box and showing specific mails in gmail inbox.

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  7. security

    you keep sending security numbers by text when I try to log into my long standing yahoo.co.uk account, the numbers never work, what ere you going to do about it, your service is clearly not fit for purpose?

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  8. Fix your "New Mail" notification

    Stop alerting me on the Yahoo page that I have 4, 5, 8 new emails when I only have 1, or none at all. Tired of having the number pop up, then check my mail, only to find out there's nothing new. How does this happen? Even if I click on the icon, then come back a few hours later, it says I have a couple new emails, but in reality I have none.

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  9. Yahoo support is very bad and disappointed

    Unfortunately support of yahoo is very bad and not suitable. I have a problem with my account but there is not any email for contacting with yahoo support and telling problem.

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    2 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  10. Think I am leaving you, I want a divorce for your unfaithfulness!!

    Now I can't send a simple Gmail message to myself, you refused to deliver it! Spam???

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    0 comments  ·  Performance  ·  Admin →
  11. Switching between regular and business mail has stopped working

    Switching between regular and business mail has stopped working. I have to sign out and sign in under each username to access mail. This has been going on for weeks, and now yesterday and today my business emails will not open. When I click on a message there is a red line that says we are unable to retrieve this message. I PAY for this mailbox, and yet there is no customer service unless I upgrade?? Also, on the phone app my business mailbox has disappeared and does not add back in with manage mailboxes. If this is not resolved…

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    0 comments  ·  Performance  ·  Admin →
  12. I came here before and asked for the old format. Now I keep getting mail back a undeliverable to addresses I have used for many years. I do

    What is this ****? I asked to go back to my previous format and now I keep getting emails kicked back as not deliverable. I have used the email addresses for YEARS and never had a problem before. Is this my punishment for deleting every ad I can? Or just for not praising the useless and not very good changes? I want my email to work......

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    1 comment  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  13. 2nd email account DISAPPEARED!!!!!!!!

    I created a second email account and within 1 HOUR it disappeared - WHILE I WAS LOGGED IN! The username is no longer recognised so I can't create a help request to find out what happened. ANd - even though you have my mobile numebr - there's been no text either. REALLY ****** SERVICE

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  14. Locked OUT!

    I have been locked out of my business account for days. They are telling me they can not verify who I am to help me at the customer care. They want me to provide information and continue to tell my my mothers maiden name isn't correct, but they won't send me an email to verify that I am in fact speaking with Yahoo. I am not pleased. I need to communicate with my clients. They advised me to hang up and call back. I dialed 866-434-9017, is this number invalid?

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    0 comments  ·  Performance  ·  Admin →

    We cannot help with Small Business inquiries here, that team has their own support systems and community which you can find here: smallbusiness.yahoo.com

    On the top right corner of the page, you have the phone icon. Once you click on it the phone number will appear as well.

  15. Where

    Listen engineers.

    Wuthering Heights

    Regularly sent emails from one source only appear in the unread section but not in the inbox. Pardon me for not figuring this out sooner but I expected ordinary parts of this program to actually be functional. Just communicating does not necessarily solve problems as you can see.

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  16. How about you actually get my emails into people's inboxes? I've had the last 6 months people not getting my emails.

    It's getting to the point I have to say goodbye to Yahoo after nearly 20 years because people in my contacts, people I reply to, business associates, are WAY TOO OFTEN NOT GETTING THE EMAILS I SEND THEM! It's costing me time and money. I've sent the same email 3 times this week to a person I regularly communicate with and he has not received any of them. Not even in the spam folder, but it shouldn't go to spam when I REPLY to an email anyway. Send him an email from gmail he got it instantly. Fix your ****…

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  17. Make it simple... (MISS)

    Hopelessly complex and useless. I ONLY need comunicating and exchanging attachments. The rest is irrelevant. But why I can't dowload attachments from my yahoo emails? Is it due to yahoo never-ending 'improvements'? Shame on you yahoo. i waste so much time every time I try to guess intentions of your programmers... Scope for improvement by making a basic version for normal humans and an optional 'fancy' version for all aliens. Regards from yours frustrated...

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    0 comments  ·  Performance  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  18. Horrible. Cancelled all accounts but one. Switching that one to SiteGround this week.

    1 week with NO ACCESS to my Business email account. Have opened 2 separate cases and sent an email request to Customer "Service". ABSOLUTELY and TOTALLY IGNORED by Yahoo!. NOT ONE REPLY or acknowledgement.Will pursue legal action as this is costing me money. You company is left in the dust by its competition.

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    0 comments  ·  Performance  ·  Admin →

    Thanks for reaching out to us! We want to help get this taken care of for you as quickly as possible.

    Currently the Yahoo Small Business team is experiencing high call volumes and extended hold times due to some recent changes to enhance your experience and account security. This article should provide you with some additional details regarding the latest updates, and provide some guidance on how to resolve common related questions/concerns: https://help.smallbusiness.yahoo.net/s/article/SLN29458

    If that doesn’t resolve help resolve your concern as quickly as you need it, we’d like to refer back to our Yahoo Small Business team who are specially trained in Small Biz support. You can access all their content, guides, assistance, phone support and more at https://smallbusiness.yahoo.com, and see the status of their availability. Again, we know their hold time is a bit long at the moment, but we want to ensure you’re getting the best-trained…

  19. deleted email account

    Since you updated yesterday, I've lost access to my two business email accounts. Both of them are paid up to date, by the way. One of them has disappeared ENTIRELY from my Yahoo Mail screen! I've contacted you twice, followed ALL your on-screen prompts, and NOTHING! C'mon, Yahoo! This is unacceptable!

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    0 comments  ·  Performance  ·  Admin →
  20. mailer-demon

    Mailer demons from yahoo where useless/vague policy violation that helped 0 and frustrated 10... Pasted below is an example of a helpful mailer demon from gmail regarding dmarc... I had to join gmail to figure out what issue was on my server. THIS IS A GOOD EXAMPLE: Reason: There was an error while attempting to deliver your message with [Subject: "test 2 c 2 y"] to *************@gmail.com. MTA p3plsmtps2ded02.prod.phx3.secureserver.net received this response from the destination host IP - 74.125.197.27 - 550 , 550-5.7.1 Unauthenticated email from cyberoceans.com is not accepted due to
    550-5.7.1 domain's DMARC policy. Please contact the administrator…

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    0 comments  ·  Performance  ·  Admin →
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