Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

152 results found

  1. My inbox email messages

    Please can your technician kindly help me fix this issue today in regards to my mail messages with in my inbox please and thank you. ***

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  2. Reset password

    I cannot get my password fixed. You have set up tech support so I have to pay to get this recovery. I will not pay for your support. Let me use the reset my password without paying for it!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



  3. Sender Policy Framework

    Cant email vendors without getting this error:

    550: permanent failure for one or more recipients (blocked)

    Contacted other company and they said we need Sender Policy Framework setup. Can't find anything in our settings.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  4. Changing my last name

    I have changed my last name over 6 times in 3 months and it is not changing. How can I fix this? I have done everything that was informed of me in the help section.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  5. after setting "settings - viewing email - after moving a message - show previous message" then deleting an email it shows next not previous

    after setting "settings - viewing email - after moving a message - show previous message" then deleting an email it shows next not previous

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Settings  ·  Admin →

    Hi there,

    Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com

    Thank you,
    Yahoo Mail team

  6. My yahoo account is very important for me, so please send me a link to recover my yahoo account

    send the link to the email account that is linked as backup for the account

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  7. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  8. Allow other application to collect our messages

    I am using Outlook to collect all my email. Suddenly you decided that this should cost me money to get your Yahoo messages. Should I stop using Yahoo or maybe you change your mind?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  9. My connected email account does not sync

    My connected email account does not sync
    I have two yahoo accounts. I connected them together so I can view both from one account. I like this idea a lot. Much more efficient than the old system of switching between the accounts. However, the second account does not sync. It constantly shows a high number of emails in the inbox, even though I've deleted them or archived them. I've also experienced the issue of it not syncing between the desktop and app versions. But on the desktop, the connected accounts also do not sync.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  10. I wonder why when I delete emails or placed in a folders appears again at the end of the month.

    I wonder why when I delete emails or place them in a folder appear again at the end of the month.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  11. Password are not needed, they make life hard.

    Yahoo passwords made me not able to enter my old email. *********@yahoo.com I lost everything, it is still their but I cant get to it. You password system takes you around and around but wont let me in. You need to fix it, and you want to charge me to help me.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, I'm sorry to hear that! We'd like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? 

    In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there,


    I'm sorry to hear you're experiencing this issue! We'd like to help, please send us a private tweet at @YahooCare, message us on Facebook at Yahoo Customer Care or in case you do not have a social media account, our support team is available at help.yahoo.com


    Looking forward to your reply!


    Thank you!


  13. how do i turn off sign in when i go onto my yahoo mail

    easy way to turn off sign in to yahoo mail

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team

  14. scroll bar is missing

    Been on a thousand blogs. I need my scroll bar. May switch to Gmail. I can't handle this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there,

    Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com

    Thank you,
    Yahoo Mail team

  15. hacked account

    I believe my account is being hacked and used for fraudulent activities but its seems hard to speak with yahoo support in Canada you would should help recover all deleted mails

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there,

    Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com

    Thank you,
    Yahoo Mail team

  16. BRING BACK THE OLD YAHOO MAIL THE ONE THAT DOESN'T ADD ALL THE EMAILS INTO ONE, THIS THE MOST ANNOYING THING I HAVE EVER ENCOUNTERED,

    BRING BACK THE OLD YAHOO MAIL THE ONE THAT DOESN'T ADD ALL THE EMAILS INTO ONE, THIS THE MOST ANNOYING THING I HAVE EVER ENCOUNTERED, I CAN NEVER TELL IF I HAVE NEW EMAIL OR NOT, EVERY WHO THOUGHT THIS IDEA NEEDS TO PULL HIS HEAD OUT OF HIS *** AND GET SOME FRESH AIR CAUSE WHAT HE IS BREATHING NOW HAS THEIR BRAIN MESSED UP BIG TIME , I WANT EACH EMAIL SEPARATE FROM THE ONE BEFORE AND SO FORTH AND SO ON

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  17. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  18. 'Contact us' button creates loop of 'See product-related articles'. Unable to get past step 2 for help.

    The 'Contact us' button creates loop of 'See product-related articles'. Unable to get past step 2 to report a recent glitch. And I refuse to spent $5 to call in for help like the chat bot suggests.

    Ever since the Yahoo email update a few days ago, certain emails like Pinterest have their images show up as black boxes. I tried several browsers, different computers, clearing cache, etc.

    The Contacts tab also isn't letting make changes or isn't saving changes to contacts.

    I also wish there were an easy 'export email' button like Outlook has, just so I can back…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Settings  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  19. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  20. Change back to the old, simple format. Not everyone uses the computer to play.

    Where is settings now? Where can I change vacation responses? Why do I have to waste my time searching for these things? Is this Verizon's attempt to get rid of customers?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  • Don't see your idea?

Feedback and Knowledge Base