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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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152 results found

  1. Unified Switch for Privacy Center Dashboard

    The Privacy Center Dashboard lacks a unified switch to control same settings for all ad-partners. For example if I want to prohibit/allow something for all brands, I have to go to each one to change the same thing. It should be possible to do it through one switch.

    When in Facebook mobile app I found out that I should modify notification settings separately for each group I am subscribed to, I have simply deleted the app from my phone. Currently I do not care much about shared data, but if I ever will, it would be easier to just ditch…

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    1 comment  ·  Settings  ·  Admin →

    We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist:
    Go to our Privacy Policy: https://privacy.oath.com
    Scroll down to the bottom and click “feedback form”

  2. by letting me change my password. it seems to hang on one and the same preference failed to load

    by letting me change my password. it seems to hang on one and the same preference

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    0 comments  ·  Settings  ·  Admin →

    Hello there,

    We’d like to look more into this, would you be so kind to send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience? If you’d prefer Facebook, please send us a private message on our Yahoo Customer Care page.

    Thank you!

  3. Here is an idea. Let Yahoo customers talk to a real person to solve our problems like stop blocking our e mail and give us an option to unbl

    give us a setting to block or most of all just plain unblock nothing has worked for me I did everything to unblock and it did not work including having a tec to try, What is yahoos problem. Stop taking us over.
    You have forced me to go to G mail to receive unblock e mai.

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    1 comment  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  4. I can not comment on the new mail format because I CAN'T GET INTO NEW MAIL FORMAT

    I can't comment on the new format because I CAN'T GET INTO THE NEW FORMAT HELP

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    1 comment  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  5. Using Account disabled

    I am using my yahoo ID regularly . But today (21-Nov-2019) my account disabled . I don't know why it is happen. Kindly reply for it. That is my main account.

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    0 comments  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  6. Problemas con la privacidad y protección de datos

    Necesito ayuda por que alguien está usando mi cuenta desde hace mucho, tuve que dejar de usarlo y veo que aún llegan mensajes para esa persona... como se puede remediar

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    1 comment  ·  Settings  ·  Admin →
  7. Link preview setting not working when OFF

    Yahoo keeps adding annoying previews when I paste links in emails even though Settings > Writing emails > Automatically generate a preview of links is OFF. Please fix this so settings are abided by no matter what.

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    4 comments  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  8. date of birth unable to select "I want to use my current email address"

    I know i cannot change my DOB due to security reason, but i can sign up by using "Don't want a new Yahoo email address? Click I want to use my current email address at sign-up." as this information is on help page.

    However i tried to use this option, but i always warn me "If you want to create a new Yahoo email address, please use the link below."

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    0 comments  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

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    1 comment  ·  Settings  ·  Admin →
  10. I subscribed for the pro version on the android application but I can't use it on my main account in a browser

    I subscribed for the pro version on the android application but I can't use it on my main account in a browser, this is NOT ok. The subscription should be related to the account and not to where you are accessing your account, in other words, app, or browser, etc.

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    0 comments  ·  Settings  ·  Admin →
  11. Need help turning off the "ding" sound on email notifications.

    This is not an idea. This is a problem needing a solution. Every time I receive an email, I am notified by a "ding" sound, even though I have turned-off "Notifications". How do I turn-off the "ding" sound, please? I use a Mac laptop.

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    1 comment  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  12. Cost to much

    You ************* just charged my CC without authorization. You lost me for life. ********!!

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    0 comments  ·  Settings  ·  Admin →
  13. Automatically generate preview of links button does not work when turned OFF

    I have turned OFF the Automatically Generate Preview of Links button.
    IT DOES NOT WORK .
    Please DISABLE this feature.

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    1 comment  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  14. Why have my settings changed? I had my gmail synced with Yahoo mail and now my gmail replies are getting blocked

    Why have my setting been changed? I had my gmail synced with Yahoo and now all my replies through gmail are being blocked!! In addition, I have been trying to set it up so that all I need is the same password to get in because I do not use a phone. Yahoo won't let me do that.

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    0 comments  ·  Settings  ·  Admin →

    Please go to help.yahoo.com, click on the Contact us option and fill out the form so one our agents can look more into this.

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    1 comment  ·  Settings  ·  Admin →
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    0 comments  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  17. BE MORE USER FRIENDLY

    There should be option to consult a specialist that is open because many inquires do not fall into the subtopics that you choose.

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    0 comments  ·  Settings  ·  Admin →
  18. updating personal info

    is it impossible to update my profile phone number!? the representative in india said it would cost $150. of course we need our current phone number to receive comfirmation codes to even log-in!!

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    0 comments  ·  Settings  ·  Admin →
  19. This is ******

    Cannot change password ,I have been hacked .

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    0 comments  ·  Settings  ·  Admin →

    As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. If you’ve already tried our automated-recovery process (https://help.yahoo.com/kb/SLN2051.html) you can try our Yahoo Account Pro service (US Only). Live agents are available 24×7. Here is more info: https://productcentral.yahoo.com/products/yahoo-account-pro-help

    If you are outside of the US, all of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com.

  20. Mail box issue

    I have been using Yahoo HK mail box for long, but my current mail box will be diverted to the UK Yahoo Mail one, would you pls. advise...

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    0 comments  ·  Settings  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience

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