New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. MAIL FROM YAHOOO

    I got the following mail from

    CustomerCare <*********@reagan.com>

    Dear user,
    We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.

    UPGRADE NOW TO THE NEWEST VERSION

    Thank You.

    YAHOO! - Mail support

    Is it a genuine mail??? Please confirm

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    28 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. passwords

    By allowing us to choose a password we want without saying it's too weak. Let us have what we choose! Everything I pick is too weak for you. *******!

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Paid Service for E-mail Restore

    Could you please add a paid service to restore mails which gets deleted due to inactivity of 12 months. I am willing to pay and I am sure there are many who need an option like that. I could see 100's of threads on internet where people lost their Yahoo mails for years and want them back. If Yahoo can charge a genuine amount to restore, it will be win win for Yahoo as well as user. You get a new revenue options and people get their invaluable mails back.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. I can not find where to block a email. I did what I was told to do and still can't find where to block a email on the page. Can you help ple

    I can not find where to block an email. I did what I was told to do and still can't find where to block an email on the page. Can you help, please??

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Deleted mail

    Hi, i logged in after long time and found my all emails are deleted.. what should I do ? I need my old emails. Help me please

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. I'm finding that after a few seconds I lose part of the page it moves up and my name disappears which where I have to sign out.

    I would like to see the page remain full always and make it so you don't have to scroll to the right or left. I want my name to show so I can sign out and not close the window. I have Microsoft Edge and I don't know if that is making a difference.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    This does sound like a browser limitation. I would suggest making sure your browser is in full screen mode and to try either Chrome or Firefox.

    Yahoo Product Support

  7. less ads

    We should have the option to remove ads without having to pay for anything or download any software to keep them off our screen

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    229 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. give the ability to separate the alias from the main so the alias becomes its own account

    Please make it possible to separate an alias email from my main email address so that the alias becomes its own account. I started my business email as an alias so it would be easy to check, but now that my business is growing, I am wanting to separate it so it can be its own account without my "name" from my main account showing up on my business email.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Alias are designed to allow for two different emails in one login. These cannot be separated or will not in the future. If you wish to have separate inboxes you would need to create separate email accounts.

    Yahoo Product Support

  9. sorting my emails

    I get a lot of emails daily and it is hard to go through them when I have to go one at a time. It would be so much easier like the xfinity email has where you can sort the emails by who it is from it has made it so much easier going through my moms emails since my dad recently passed away. Please if xfinity can do it so can yahoo.... come on guys I know you can do it, thank you

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    Thank you for the feedback. At the moment we do not have a feature like this. I do love the idea and will be sure to pass this along to our product team for future consideration.

    Yahoo Support

  10. Change the name that appears on my outgoing emails

    There is no way for me to change the name on the outgoing emails from our Yahoo Small Business account. I've tried all of the ways that the support team have given me, which look like they work until I send an email and the recipient still thinks they are talking with my boss instead of me. Solutions on the support site either don't work (https://forums.yahoo.net/t5/Yahoo-Help-Community/ct-p/english), or are broken links (https://forums.yahoo.net/t5/Tips-and-tricks/Sent-emails-show-wrong-name-in-Yahoo-Mail/td-p/445701/jump-to/first-unread-message). I'm pretty disappointed in this service that as far as i know we are paying $70 a year for.

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    26 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. When I login to Yahoo email, I am always prompted to provide a phone number so that I do not get locked out. I am never going to provide a p

    When I login to Yahoo email, I am always prompted to provide a phone number so that I do not get locked out. I am never going to provide a phone number. Is there any way to stop having that prompt ask me to provide a phone number for recovery? I would rather not share my phone number.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    This prompt will never stop as long as a mobile number is not listed on the account. We do required that an account have a valid mobile number listed in case the account does in fact need to be recovered. Currently when a new account is created a mobile number is require otherwise an account cannot be created.

    Yahoo Product Support

  12. Viewing sorted emails

    I used to be able to sort 'sent' emails by 'recipient' (used it many times). Then one day it was not there anymore. Please give it back.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    The option for sorting your inbox are:
    - Newest on top
    - Oldest on top
    - Unread
    - Starred
    - Sender

    These are the only options we currently have for sorting he inbox.

  13. stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!

    stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    We see a few reason why emails may be deleted. One, the customer has deleted or whomever has access to the account has deleted those messages. Two, the account has not been accessed for 12 months or more and will be deactivated deleting all content. The third and most common, a 3rd party email client is being used such as Outlook or the stock iOS app on a mobile device.

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    18 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. I need to pay yahoo pro and don’t see how. I need a human being to help me with this please

    It is incredible there is no way to contact a human being anymore ! I am paying this yahoo pro and don’t even have access to anyone.
    Please, life isn’t only machines and robots.
    Thank you.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Do Not Delete ALL emails without warning user

    I hadn't logged into this account for a while as it was getting bogged down with junk mail. However, my grandfather just passed and I had a lot of photos here as well as years of emails. I logged on to find out Yahoo deleted all of this history and memories. I understand wanted to clear space but you have my phone number and other email. Why wouldn't you warn me? This is so disheartening.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    I do apologize for your loss. Unfortunately when an account has not been accessed for a period of time it will become inactive and the contents removed.

    By signing back in you did reactivate the account but those previous contests are gone and cannot be recovered.

  17. Allow MS Outlook to download email messages & leave them on the server.

    Just started receiving these messages when attempting to download my email messages using MS Outlook 365:

    Task 'Bill Tan Investments - Receiving' reported error (0x80042104) : 'Your email server does not have the features required to allow messages to be left on the server.'

    I have two accounts that won't work now. This is new; in the last week AND IT'S IMPOSSIBLE TO GET ANY ANSWER FROM YAHOO UNLESS YOU PAY FOR IT! F that!

    I can read & send email via browsers or iOS however I cannot download messages from the server. I prefer to save my important messages…

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. delete email

    As the rest state, please allow a custom number and type of emails to be deleted in batches. e.g. date, unread, read, sent from ...., etc.

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    62 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Keep getting my yahoo verification code

    Hi,

    I keep getting verification code for my email from vietnam, when i didnt even ask to do anything for my email
    Could i trouble you to investigate i am worried that my email had been compromise

    Warm Regards
    Sherlin

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Stop the propaganda

    I cannot find a way to turn off news notifications. I know your email is free, so I guess I have to read your news (true or not). Although it is your company and you can chose to do and say what you want, you would please more people if your news was balanced rather than trying to sway our opinion. Like most companies today, you seem to think you are the only source of information on the "World Wide Web". No one in this day and age is going to trust just one source for their information. Tell the…

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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