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802 results found

  1. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
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    Responded  ·  Product Support responded

    You’re most likely seeing this from the Windows Mail app. Try removing and re-adding the account to app or contact Microsoft for more support.

    Thank you!
    Mail Support

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    Responded  ·  Product Support responded

    You can change the language on your account by going to the Account Info page.

    Thank you!
    Mail Support

  3. This is actually a Help topic. I've probably done something wrong a couple of days ago, and have lost all messages from April 19th to June 2

    HELP! I've lost all messages in my Inbox from April 19 to Jun 24. Is there any way I can retrieve these -apart from going to each of my Folders to check??

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    0 comments  ·  Other  ·  Admin →
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  4. Search doesn't show what folder the results are from

    When I click 'Search', it returns results from all places/folders, eg: Inbox, Sent Items, etc & any custom folders I have created & moved emails to, however it does NOT show which folder the searched item is found in.

    When I'm trying to filter items & move them to a new folder, I can't see which ones I have moved & which ones I haven't.

    There is no option to only search in one particular place/folder (eg: Inbox only).

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    Responded  ·  Product Support responded

    If you look to the right of the search result, there should be either the name of the folder it’s in or the name of the mailbox it’s in. If the latter, you can hover over the name of the mailbox it’s in and the folder location will appear.

    You can search specific folders by clicking on the arrow in the Search bar and editing the “Search in” field.

    Thank you!
    Mail Support

  5. How can I close old yahoo email accounts that linked to my cell phone number?thanks

    How can I close old yahoo email accounts that linked to my cell phone number?thanks

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    0 comments  ·  Other  ·  Admin →
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  6. VERIFICATION

    How to deactivate the verification thing>?

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    Responded  ·  0 comments  ·  Other  ·  Admin →
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  7. i have 2 yahoo accounts and would like to delete the older account "*****************" please do not merge with new account "***********"

    i have 2 yahoo accounts and would like to delete the older account "*********" please do not merge with new account "**********"

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  8. I want the old mail THIS SUCKS how do I get it back. Directions posted are a big lie there isn't "switch to old mail" choice

    THIS SUCKS IT IS NOT AN IMPROVEMENT..........................I want the old mail back this is BEYOND BAD............ there is no way to search my own emails

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    7 comments  ·  Other  ·  Admin →
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    Responded  ·  Product Support responded

    Hi there,

    This help page explains how to switch back:

    https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true

    The switchback option should be available to all users. If you cannot see the switchback option, this may be an issue with your resolution. Please try lowering your browser’s resolution or scrolling to the extreme right of your screen. The switchback option is available by clicking on the gear icon. From here you can see the settings menu and the link “Switch back to classic” is available at the bottom on this pane, directly under “More Settings”.

    Thank you!

  9. My PREVIEW is CUT-OFF by two-thirds. If I "preview" a pic or doc, I only see the top one-third.

    My PREVIEW is CUT-OFF by two-thirds. If I "preview" a pic or doc, I only see the top one-third.

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    2 comments  ·  Other  ·  Admin →
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  10. Thanks

    I have liked the new style of Yahoo Mail. Thank you for working on developments :)
    Kind regards,
    Yashin

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    Responded  ·  Product Support responded

    You’re welcome! Let us know if there’s anything else we can do to make it better!

    Thank you!
    Mail Support

  11. email

    What the ****???? why don't i have the option to change back to the classisc email?

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  12. Allow classic mail.

    It is not possible to switch back to classic mail anymore, even with your instructions. Time to move on to gmail, I guess, right? I do not appreciate the automatic switch to new mail when I have constantly expressed my disinterest.

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  13. GIVE ME MY OLD EMAIL BACK!!! I HATE THE NEW ONE

    GIVE ME MY OLD EMAIL BACK!!! I HATE THE NEW FORMAT

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  14. PLEASE return me to old format for e-mail - this new format is impossible !

    PLEASE return me to my previous e-mail format - this new format is impossible and I DID NOT agree to have my old format changed to this cumbersome one.

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  15. put me back to my old page not this new **** it sucks

    I want my old email page, not this new one you want me to have it sucks, I did not ask for it I never said yes to it either

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  16. I DID NOT CHOOSE THIS FORMAT CHANGE

    3/9/18 CATEGORY: COMPLAINT

    I DID NOT AGREE TO "TRY OUT" THIS NEW FORMAT>>>IT WAS IMPOSED ON ME TODAY 3/9/18.

    I AM VERY UNHAPPY ABOUT THIS!!!
    I DID NOT AGREE TO THIS SWITCH AND I WANT THE OLDER FORMAT BACK ASAP.....AS IN "IMMEDIATELY"!!!!!

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  17. We're glad you're here

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    1 comment  ·  Other  ·  Admin →
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    42 comments  ·  Other  ·  Admin →
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    Hi there,

    This help page explains how to switch back:

    help.yahoo.com/kb/switch-back-previous-vers..

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

  19. adding a yahoo account

    I have a couple of yahoo accounts all are accessible from one screen except one.. I keep trying to add it but it will not, it will switch me and not keep the original screen open if I sign in separately. annoying!

    would like one sign in for ALL yahoo accounts. thx.

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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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    3 comments  ·  Other  ·  Admin →
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    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

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