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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. Search emails under "FROM"

    I want to search by "from", but without a specific email address. How can I do this

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. If you wish to sort your Inbox by sender, please make sure you have the ''Group by conversation'' option turned off. To check that, click on Settings>More Settings>Viewing email. 

    Then you can select the ''Sort'' drop down in your inbox then choose ''Sender''. That way your Inbox will be sorted by senders, alphabetically. 

  2. Let password be viewable/accessible when logged in

    Let password be viewable/accessible when logged in

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    Responded  ·  2 comments  ·  Other  ·  Admin →
  3. adds

    Please, remove the Alibaba adds. They are extremely aggressive and sometimes contain ****.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  4. Stop weekly password change

    I setup 2FA for Yahoo. Since then, I get weekly forced password changes, claiming unusual activity on my account. And I get asked to enable 2FA because "accounts like yours are targeted". Sure enough, Yahoo has forgotten that 2FA is enabled.
    (I use a YubiKey with Yubi Authenticator.) There is no reason for this.

    If I don't enable 2FA, I still have to change my password. This is painful: I use the web interface, Thunderbird OATH (2 devices) and K-9 mail (another Oath2 device).

    Increasing security as I did is not harmful "unusual activity"..

    At the very least, TELL ME…

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  5. Creating a feature for selecting mails sorted according to months, name, types, date, etc. so that it is easier to move or delete them.

    In need of creating a feature :
    for selecting mails sorted according to months, name, types, date, etc. so that it is easier to move or delete them.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  6. Bring Back Community Forum

    I am not able to access community forum and ask a question like I use to. Why is Yahoo restricting support through the forum and forcing us to pay a subscription for help? I have a problem which I have taken every step suggested and it has not worked. Which means your site does not work properly or is lacking info. The only way to know that is by asking the community to post questions. Why have you restricted that practice. Other services and sites have the ability to post a question and get answers. Are you trying to monopolize…

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  7. verification code not received in Nigeria with phone number

    I forget my password and want to access my yahoomail but i dont get verification codes on my phone number in Nigeria.
    Seem its a big issue with nigeria phone numbers

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  8. Account Lock and Termination

    Have the system pick up on attempts to access account so that the system does not automatically lock and get rid of all personal information and important documents. I tried for a long time to regain access and the only option was always to call a PAID line for assistance. I finally decide to reach out, get interrogated and just to be told that it was in fact not active anymore. Everything revolves around MONEY. It's disgustingly ridiculous!

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X (former Twitter) @YahooCare.

  9. Trying to let yahoo mail know of issues with their contact us page

    I called the 800 number to let them know about issues with freezing of contact us page and the agent there says she's not with the chat department and as I was continuing to describe my issues got disconnected, so can't contact yahoo mail for issues with their email contact page and to ask questions about deleting trash and spam as well as suggestion to add for auto delete sent.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Oh no, we regret hearing this! Please know we're also available on on X @YahooCare. Hope to hear from you soon!

  10. Go back to password only!

    Stop asking me to verify my email every time I log in! Second email, phone number and password is enough. Please remove this verification

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:

    • Yahoo notices suspicious account activity.
    • You're using an unfamiliar browser or device.
    • You're traveling away from your usual location.
    • You sign in while using a VPN or a proxy server.
    • You've logged in with a private or incognito window.
    • There are many attempts to sign in with incorrect passwords.
    • The "First time signing in from this device" message appears.
    • You've cleared your browser history or data cache including cookies.
  11. Where are all my old emails?

    Where did all of my emails go? I used to have a Rocketmail account and now using Yahoo the emails are all gone.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  12. delete ongoing and unwanted sender in spam folder

    how do I block/delete permanently a specific sender in my spam folder. Sender is not legitimate and I DO NOT want junk sent from them. They are the only ones that end up in the spam folder. Please help me get rid of them permanently!!!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  13. emails just disappear

    POOR SUPPORT
    I have had old emails in my account and they just suddenly disappear. Yahoo has done nothing to help me get them back. I have no idea why they disappeared. I am sooooo very unhappy with the quality of yahoo email. I want my old emails back into my inbox!!!!! I never changed anything and they just suddenly go away.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on X @YahooCare.

  14. How do I disable auto numbering when writing a Yahoo e mail?

    How do I disable auto numbering when writing a Yahoo e mail?

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  15. 60 minutes

    Dear Yahoo, It is frustrating to wait 60 minutes to sign in into my account. More to this, it does not work on my iphone, i can not register. Please help.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  16. HEADERS too LARGE. Not enough space for MAIL

    The inbox is too small. All of the ribbons take up too much space. I can only see 3 lines on my screen. Then there is an advertising window on the right side. I get tired of scrolling up and down and left and right to read a message

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  17. Stop SPAMING us with your PAY options that provide no more support then any other option... Start supporting your product 1st.

    Stop SPAMING us with your PAY options that provide no more support than any other option... Start supporting your product 1st then we will consider paying you.

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    Responded  ·  2 comments  ·  Other  ·  Admin →
  18. stop asking me to use the yahoo app to sign in

    When will you stop aslomg me to use the Yahoo app to sign in? Do you really believe it is faster to grab my phone, open the app to sign in than just entering my password.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  19. How to remove the empty space on the right side of the mail interface?

    How to remove the empty space on the right side of the mail interface? If you remove it using the arrow, it then returns again. How to permanently remove empty space on the right side?

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    Responded  ·  1 comment  ·  Other  ·  Admin →
  20. Block domains, not just addresses.

    I know this has been submitted before but looks like the first time was years ago so here is another attempt to ask for a vital feature request. Please, please, please allow blocking at the domain level vs just blocking a single address. Spammers have hundreds of accounts they shift to if one gets blocked.

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    Responded  ·  1 comment  ·  Other  ·  Admin →
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