New Mail
417 results found
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Locked out of account
I recently tried to login to an old yahoo account. I remembered the password, first try. Asked me to verify with an outside email address that had been closed. Locked out of account. I called support, and was told I could only unlock it by PAYING for YAHOO PRO on this old junk account. This is an absolute scam and honestly a load of ******** I could not be more enraged with the customer service, and yahoo itself as a company. Get back to me and unlock my account, ASAP.
You can use our automated password recovery system at any time for no charge. See https://help.yahoo.com/kb/sln27051.html for more info. Our Yahoo Account Pro service provides access to an agent 24×7 over the phone and includes help with much more than account issues. New members who sign-up but have unsolvable account issues are never charged.
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Where is my sent email going,not into my sent file...
Where is my sent email going,not into my sent file..
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Stop ambushing us with the oath privacy settings!
This Oath setting that comes up (before I even log in!) is too frequent and too time consuming! I've had enough. Each time we have to go and set the privacy settings to how we want and with all the partner settings there are too many to go through! Why not save the settings once we log in? I think I'll just leave Yahoo and switch to another email provider.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Password Problem
I have full control of my Yahoo account. It is working lovely. My problem is i have forgotten my password.Besides, I want to change it. It is old.
I have followed every instructions given under Sign-in Helper, but it does not give me the option to change the password or recover the password.
This account is very important for me. Actually, it is my life. Please help to change the password.
Regards
VictorHi Victor! We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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photo attachments from older emails
Where are all the photo attachments from emails older than 5 years? Are they stored somewhere else?
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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I cannot access my business account I get a msg that says Looks like we can't recover your account, please contact your administrator.
I don't have an administrator!!What do I do??
Thanks for reaching out to us! We want to help get this taken care of for you as quickly as possible.
Currently the Yahoo Small Business team is experiencing high call volumes and extended hold times due to some recent changes to enhance your experience and account security. This article should provide you with some additional details regarding the latest updates, and provide some guidance on how to resolve common related questions/concerns: https://help.smallbusiness.yahoo.net/s/article/SLN29458
If that doesn’t resolve help resolve your concern as quickly as you need it, we’d like to refer back to our Yahoo Small Business team who are specially trained in Small Biz support. You can access all their content, guides, assistance, phone support and more at https://smallbusiness.yahoo.com, and see the status of their availability. Again, we know their hold time is a bit long at the moment, but we want to ensure you’re getting the best-trained…
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No icons for fonts, stationery or attachments
Had a nice letter from feedback department telling me to use the icons to access my stationery. Trouble is, there are no longer any icons. This mail is totally screwed up!
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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To the admin who replied to my "stop changing the font" posting reply yesterday
I don't use Twitter. How about you give me an email address that I can actually reply to so this can get resolved.
You can always create a Twitter account at twitter.com
For further support, you can go to help.yahoo.com and review our articles or click ‘’Contact us’’ from the left side menu.
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Yahoo Mail Intergration With Yahoo Groups
Photos posted to and from Yahoo Groups using Yahoo mail as .jpeg attachments are not being shared across the Yahoo owned properties as intended. Images sent as attachments to Yahoo Groups via Yahoo mail should appear in Yahoo Groups 'photostream/photomatic' as well as subscribers messages sent from the Yahoo Grop. Images posted to Yahoo Groups via the groups web interface should appear in e-mail received by members subscribe to a given Yahoo Group. This issue has been randomly affecting groups since 2013 but appears to have worsened since Yahoo mail was 'improved'. As of this writing it is not working…
Hi there! We’d like to escalate this to our engineers to investigate. Since this is a feedback forum, we cannot ask you for your Yahoo ID, a screenshot and your group name on this platform, you can either send us in a private message on Twitter at @YahooCare, on Facebook at Yahoo Customer Care page or on our help pages at help.yahoo.com, at ‘’Contact us’’.
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The complete lack of any form of customer service is why I am leaving
The complete lack of any form of useful customer service is why I am leaving. I have had an email account for over 20 years, but if you decide to change the format of mail and not offer any customer support, then we have no choice but to go elsewhere.
If you’re in need of support, you can always send us a DM on Twitter at @YahooCare or on Facebook at Yahoo Customer Care. Our help pages are at your disposal as well: help.yahoo.com
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Quit screwing with our email....especially business emails. Now I can't get to my business emails on my phone
You have screwed up my business emails...again.
You have made it impossible to get my emails on my iphone. Quite screwing up **** that isn't broken.
Oh....and I don't need more security added to get my email...I'm smart enough to use a great password.
We cannot help with Small Business inquiries here, that team has their own support systems and community which you can find here: https://smallbusiness.yahoo.com/ or on Twitter at @YahooSmBusiness
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I keep getting an error message that says I have to sign back in to get update complete, but every time I sign back in I am still getting sa
I can't get the new update to allow me access to my work email. I keep getting an error message that says I have to sign out then sign back in to complete the update. I have now signed out and back in about 10 times and still get same message.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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Oath confirmation too frequent
3 times in one week I got ambushed by the Oath screen. Again I had to go through all of the settings and individually switch off all permissions. Why can't these settings be saved once and for all? And it needs to be simpler. Who has the time to read through length jargon. Keep it simple! Otherwise, people will lose trust rapidly like me and plan to leave.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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mail pro
I do pay for mail pro and suddenly a few days ago stopped receiving emails at '*****@***.com' but I do receive emails at ********@yahoo.com which normally should be connected.
It impossible to contact customer care and when I did, the answer was "we can't help you for this account because you sign in as i.klaroudas!!
Please help asap because it is very important to me.The Small Business team has their own support systems and community which you can find here: https://smallbusiness.yahoo.com/
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Business Mailbox NOT APPEARING!!
I updated yesterday and now I can't get to my business mailbox, only to the generic @yahoo.com mailbox. What the **** is going on?
We cannot help with Small Business inquiries here, that team has their own support systems and community which you can find here: https://smallbusiness.yahoo.com/ or on Twitter at @YahooSmBusiness
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emails not received
MY INCOMING MAILS ARE RETURNED TO SENDERS. i.e. rejected by my mailbox.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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unable to pay for yahoomail pro
The payment window for yahoomail pro should be smooth, I am trying to make payment several time but unable to
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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I can not sign in my my yahoo mail
Help me please. I can not sign in my yahoo mail because i forgot my password and my phone number ios was cancelled since last year ( Dec.2018). Please tell me how can i do?
My yahoo mail : ********@yahoo.com
and my 2nd. yahoo mail is : ***********@yahoo.com
please contact me with my 2nd one yahoo mailThank you
Wansupang RIf you’ve already tried our automated-recovery process (https://help.yahoo.com/kb/SLN2051.html) you can try our Yahoo Account Pro service. Live agents are available 24×7. Here is more info: https://productcentral.yahoo.com/products/yahoo-account-pro-help
Or, you can go to help.yahoo.com and see the available recovery options.
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filter
Filters are not working:
I created a filter and folder to move some selected emails to the specific folder but it is not working. Settings ---> More settings ---> Filter ----> Add a filter. the above steps which I followed to create a new filter but still the selected emails are not moved, and the folder is empty with no emails in it. Please help.Please reach out to us on Twitter at @YahooCare in a DM, and include your Yahoo ID, a screenshot of your experience and the info you want to include as a filter.
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Ad-free is not free from ads. If I want ads for free I won't pay extra. I would like my money back please.
Start processing refunds to customers that object to services that are not "clearly" represented. Your ad-free LIMITATIONS should be BOLD with COLOR IMPACT on the first page of the offer. You should tell us BOLDLY that we will still see ads. Yahoo refunding fees for this to those who request them will show us what kind of integrity Yahoo has, positively or negatively.
We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.
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