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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. email

    where did my emails go? They are not in spam??? They just vanished!!

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    0 comments  ·  Other  ·  Admin →
  2. Have a way for me to talk to someone about a problem with your email platform that doesn't require me to pay

    Have a way for me to talk to someone about a problem with your email platform that doesn't require me to pay. Example: I have a yahoo account set up to automatically forward emails to another account (which is a feature no longer supported for free users, but it's still going for me). I want to stop the forwarding, but without paying for Plus I can't access those settings anymore and I can't talk to a person to fix this issue (that should not be happening because, again, automatic forwarding was supposedly disabled for free users over a year ago)

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. Once you remove your forwarding email address, you won't be able to re-add it in the free version of Yahoo Mail. You can always contact us at help.yahoo.com or on Twitter at @YahooCare if you need additional help or you have other concerns. Thank you! 

  3. disposable email color coding

    it used to be possible to set up disposable emails, so that when they were delivered to the inbox I could specify a unique color. Please bring back this disposable email feature. Thank you

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    0 comments  ·  Other  ·  Admin →
  4. Need your help.

    Can you help me? My new mail is not working, I have to choose basic format in order to read my email.

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    0 comments  ·  Other  ·  Admin →
  5. Stop asking me to Secure my account

    I have had my account over 20 years and almost always check my email daily. In the last 3 months I have had to change my password three times. I don't care to change the password AGAIN because you guys fail to keep our information secure. Passwords don't have to be strong, if you guys do your jobs right. They are just emails. If I have to change my password again, I will be closing my account for good. Twenty years be damned!!!!!

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    0 comments  ·  Other  ·  Admin →
  6. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    There could be several reasons why you are not receiving messages. Check out https://help.yahoo.com/kb/SLN28074.html for a list of causes and the troubleshooting steps you can take to fix this.

    If the issue persists, please reach out on https://help.yahoo.com/ through the "Contact Us" feature.

  7. don't deactivate account

    don't deactivate account if the user doesn't access his/her account for more than 1 year.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi. If an account is unused or dormant for 12 months, it is deactivated. More info here: https://help.yahoo.com/kb/sln2018.html 

  8. Block email/domain limit more than 1000 as phising/spam senders increase

    Email recieved more than 1000 senders with spam/phising emails and with the increase in domain/account creations for spam and phising emails to come from, 1000 limit either needs to be increased or removed and replaced with unlimited number to block.

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    1 comment  ·  Other  ·  Admin →
  9. Add customer care phone number and mail on Help Page

    My mail was hacked and Sign in helpers chat support is not working in India. Please add the mail and phone number to your help and support page so that it is visible to everyone. I had to google around to find the mail of a grievance officer.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi, sorry to hear about your experience. If you live in India, you qualify for two support options. The first is at help.yahoo.com under the Contact Us section. You can also opt for a more personalized support option here: https://bit.ly/YahooAccountSupport

  10. Bring back allowing us to use the "keep me signed in" feature.

    I have always used the keep me signed in button, not just on yahoo, but all my apps the have the feature. Suddenly, I log in and it doesn't work anymore. Why? Do you honestly think taking that feature away improves security. Your millions of users aren't stupid, they know how to secure their computers, this is kina of an insult. PLEASE, bring it back. I notice of all the comments and complaints on this site, nothing has been changed/implemented. Shame on you!

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    0 comments  ·  Other  ·  Admin →
  11. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
  12. I AM PAYING FOR MY YAHOO BUSINESS MAIL ACCOUNT AND IT IS THE O-N-L-Y MAIL SERVICE THAT HAS ADS.

    I AM PAYING FOR MY YAHOO BUSINESS MAIL and YOU PUT IN ADS!!!

    This is BEYOND NOT OKAY! HOW GREEDY ARE YOU? DO YOU UNDERSTAND CUSTOMER SERVICE?

    I have free accounts that don't have ads. THIS IS NOT OKAY!

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    0 comments  ·  Other  ·  Admin →
  13. I don't own a cell phone, why are you asking for the number?

    I don't own a cell phone, why are you asking for the number?

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there. In the current version of Yahoo you are required to provide a mobile phone number to protect your online safety. It's important to have updated information should you ever need to change your account settings, reset your password or contact Yahoo customer support. More details here: https://help.yahoo.com/kb/SLN2064.html

  14. Stay signed in

    When "Stay signed in" unchecked, after "Sign out", email adress is offered on "Sign in".

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    0 comments  ·  Other  ·  Admin →
  15. mail pro

    I have now paid for mail Pro three times. When I fist took the subscription out last year it worked well. Suddenly yesterday 30th March 2022 it stoped working. I paid for it initially by direct debit and as I say it worked for about five months. Yesterday I paid for it again but I made a mistake and paid for it using PayPal and it still didnt work, so I paid again by direct debit and it is still not working. I dont want adverts from the postcode lottery or Microsoft or anyone. Now I feel that I am…

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    0 comments  ·  Other  ·  Admin →
  16. Why does my yahoo mail tell me that I have many emails and when I open it up there are none????

    Why does my Yahoo mail tell me there are many emails and when I open it up there are none!!!!! THIS IS NOT AN IDEA, BUT A COMPLAINT!!!!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    We have a solution for you, please clear your browser history, cookies and cache; here's how: https://help.yahoo.com/kb/SLN27197.html. You can also use a different browser, like Google Chrome for example to go to mail.yahoo.com. Please write in the comment section if the issue persists with more details.

  17. IMAP

    Trying to add a mailbox for my domain address, and the only way to add "Others" is to use the phone app. I installed it, but the phone app doesn't work. I spent an hour with our webhost, and the they never even receive anything from my IP. It looks like the feature is not properly implemented. I'm using proper credentials, but the app just hangs there "waiting for a response from the server." It actually never sent a request.

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    3 comments  ·  Other  ·  Admin →
  18. There is no reason why I can't sing into my Yahoo on my other Laptop ( Witch I was on all day, with my Yahoo email) And after I shot down mo

    There is no reason why I can't sing into my Yahoo on my other Laptop (Which I was on all day, with my Yahoo email), And after I shot down my other Laptop and bring it back up, now I can not sing into y Yahoo acc. I was on it all day. I have 4 Laptops I was cleaning today and now you want me to pay to get this fixed. I do not have the money and I should not have to pay to get back on my email!!

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    1 comment  ·  Other  ·  Admin →
  19. Not spam

    I accidentally spammed an email that wasn't spam. It's the government address, "noreplay." Although I immediately went into spam and used the not spam button, I no longer receive emails from that address. Not in spam, nowhere. Create this intr- or black list / spammer. What did this do? I'm a doctor and I really need speed ups.

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    0 comments  ·  Other  ·  Admin →
  20. reschedule an email

    Be wonderful if yahoo mail has a reschedule email feature so that it will appear and serve as a reminder for a future date.

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