New Mail
936 results found
-
less ads
We should have the option to remove ads without having to pay for anything or download any software to keep them off our screen
Yahoo offers Mail Pro which provides an ad-free experience. You can find out more here:
https://help.yahoo.com/kb/new-mail/sln15803.html
Keep in mind that this doesn’t remove ads in emails or Spam. If you still feel that ads are slowing your mailbox, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
When I login to Yahoo email, I am always prompted to provide a phone number so that I do not get locked out. I am never going to provide a p
When I login to Yahoo email, I am always prompted to provide a phone number so that I do not get locked out. I am never going to provide a phone number. Is there any way to stop having that prompt ask me to provide a phone number for recovery? I would rather not share my phone number.
Hi there,
This prompt will never stop as long as a mobile number is not listed on the account. We do required that an account have a valid mobile number listed in case the account does in fact need to be recovered. Currently when a new account is created a mobile number is require otherwise an account cannot be created.
Yahoo Product Support
-
Viewing sorted emails
I used to be able to sort 'sent' emails by 'recipient' (used it many times). Then one day it was not there anymore. Please give it back.
Hi there,
The option for sorting your inbox are:
- Newest on top
- Oldest on top
- Unread
- Starred
- SenderThese are the only options we currently have for sorting he inbox.
-
stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!
stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!
Hi there,
We see a few reason why emails may be deleted. One, the customer has deleted or whomever has access to the account has deleted those messages. Two, the account has not been accessed for 12 months or more and will be deactivated deleting all content. The third and most common, a 3rd party email client is being used such as Outlook or the stock iOS app on a mobile device.
-
I need to pay yahoo pro and don’t see how. I need a human being to help me with this please
It is incredible there is no way to contact a human being anymore ! I am paying this yahoo pro and don’t even have access to anyone.
Please, life isn’t only machines and robots.
Thank you.Hi there,
to place a Mail Pro order you would need to visit you billing help portal here: https://mysubscriptions.yahoo.com/
-
Do Not Delete ALL emails without warning user
I hadn't logged into this account for a while as it was getting bogged down with junk mail. However, my grandfather just passed and I had a lot of photos here as well as years of emails. I logged on to find out Yahoo deleted all of this history and memories. I understand wanted to clear space but you have my phone number and other email. Why wouldn't you warn me? This is so disheartening.
Hi there,
I do apologize for your loss. Unfortunately when an account has not been accessed for a period of time it will become inactive and the contents removed.
By signing back in you did reactivate the account but those previous contests are gone and cannot be recovered.
-
Allow MS Outlook to download email messages & leave them on the server.
Just started receiving these messages when attempting to download my email messages using MS Outlook 365:
Task 'Bill Tan Investments - Receiving' reported error (0x80042104) : 'Your email server does not have the features required to allow messages to be left on the server.'
I have two accounts that won't work now. This is new; in the last week AND IT'S IMPOSSIBLE TO GET ANY ANSWER FROM YAHOO UNLESS YOU PAY FOR IT! F that!
I can read & send email via browsers or iOS however I cannot download messages from the server. I prefer to save my important messages…
Hi there,
You would need to check you IMAP server settings here: https://help.yahoo.com/kb/imap-server-settings-yahoo-mail-sln4075.html
If you still are experiencing issues you may need to contact the manufacture for Outlook for assistance with their product.
-
delete email
As the rest state, please allow a custom number and type of emails to be deleted in batches. e.g. date, unread, read, sent from ...., etc.
You can follow the steps in this post to delete large groups of emails at once in Yahoo Mail:
https://help.yahoo.com/kb/sln28054.html
Thank you!
Mail Support -
Missing email
Just recently noticed I am missing ALL emails in my Inbox prior to 10/18. I still can view emails prior to 10/18 in my Sent and Unread filters. I have submitted an online request which has been completely useless. How is it that emails can be missing from my Inbox prior to a certain date but emails that I Sent or were Unread are still visible and available? This is very poor service.
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
Please be advised that our restore process is completely automated, and we can only restore messages lost or deleted within the last 7 days. Any messages that can be restored will reappear in your mailbox or trash folder within 8 hours. If you’re not seeing all the messages you expect after 8 hours, it’s because they were no longer recoverable.
If you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
-
Keep getting my yahoo verification code
Hi,
I keep getting verification code for my email from vietnam, when i didnt even ask to do anything for my email
Could i trouble you to investigate i am worried that my email had been compromiseWarm Regards
SherlinHi Wong,
I do apologize for the ongoing notifications. This is indicating that our back end security is doing its job. I would recommend that an additional layer of security be added following the steps here: https://help.yahoo.com/kb/secure-yahoo-account-sln2080.html
-
Stop the propaganda
I cannot find a way to turn off news notifications. I know your email is free, so I guess I have to read your news (true or not). Although it is your company and you can chose to do and say what you want, you would please more people if your news was balanced rather than trying to sway our opinion. Like most companies today, you seem to think you are the only source of information on the "World Wide Web". No one in this day and age is going to trust just one source for their information. Tell the…
Thank you for the feedback! We will take this into consideration.
-
All data lost
Hi,
All my messages disappeared; all the folders created disappeared.
Can you help me?
Thanks !If any messages are lost or deleted there is a chance we can have them restored as long as they were in your inbox within the last 7 days. You can submit a mail restore request here: https://help.yahoo.com/kb/SLN2552.html
-
security issues???
why the f...k does Yahoo makes it so difficult to get in touch with support for security issues???
You can always visit help.yahoo.com to see what support options are tailored to your account.
-
Sliding delete
Individual emails now slide to delete on mobile. I am trying to scroll up and down, it is trying to slide emails left & right and delete them. Its too easy to delete by accident. im not even in the body of the email, just in the general mailbox view where all i see is the titles. I need to scroll up & down to make the window toggle button appear on my browser.
Thank you for your feedback. You are able to switch the Swipe Action to any of the available options in your app’s Settings.
-
Stop making me change my password everytime I get on Yahoo from another device
Stop making me change my password everytime I get on Yahoo from another device
Hello there,
If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.yahoo.com/kb/yahoo-password-sln2053.html
Thank you!
-
mail
posta kutumda sürekli bir okunmamış posta görünüyor, yıllardır böyle. Artık bıktım. Yardım edin lütfen
This might be due to the conversation thread being enabled and an unread email could be lost in the thread. This help page explains how to disable/enable conversations: https://help.yahoo.com/kb/new-mail/sln28055.html
-
SPAM
I received an email saying my email address would be shut down on 22 March from:Yahoo Mailing (US) <-**********>
Is this SPAM or a real message from Yahoo mail?That does not sound like a legit email. Please mark it as spam and make sure you do not click on any links. Additionally, you can identify legit Yahoo emails and communications by reviewing the following help article: https://help.yahoo.com/kb/new-mail-for-desktop/identify-legitimate-yahoo-websites-requests-communications-sln2070.html
-
I don't forgot a password but cannot sign-in my account
I don't forgot a password but yahoo let me verify an account to other email and I didn't used that email for longtime,sure it's had expired already. How can I sign-in yahoo?
Thank you for contacting us. If you are unable to sign in, please visit our official Yahoo Account Help Central page for the available recovery and support options: https://help.yahoo.com/kb/account/SLN2051.html
-
Need instructions on how to change address listed in when sending emails. You have info on name change but not address.
Suddenly, my address is merged on the same line. How do I correct it?
Hello there,
By default, when you send someone an email and they click Reply, the email address you sent the message from will get their reply. You can change this behavior so that when they reply, a different address will get their message. You can change the reply-to address to another email address already attached to your Yahoo Mail or you can add a new one: https://help.yahoo.com/kb/reply-to-address-yahoo-mail-sln22036.html
Thank you!
-
Hi Destiny, if you still have access to your account you can request a mail restore here: https://help.yahoo.com/kb/SLN2552.html. Any additional information can be found at help.yahoo.com by clicking contact us.
- Don't see your idea?