New Mail
936 results found
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I REALLY DO NOT LIKE the new format. Please let us opt for the old format.
I do not like the fact that when I forward a message, it does not remain in the inbox. Please let us keep the old format if we want to.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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want old classic mail back.
Tell people how to get classic Email back!!!!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Unable to search by sender, date etc. Can you please advise how to do these things.
Unable to search or sort by sender, subject or date is very inconvenient. Previous version has all those facilities. Please enable those facilities.
Thanks for your feedback. I will pass this along. In the New Mail you are still able to sort your emails by date: “Newest” and “Oldest”.
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Inbox view
unable to see my Inbox .
The problem may lie in your browser and this article should get you up and running: https://help.yahoo.com/kb/SLN2891.html
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mail pro ads
I have been paying for Mail Pro since the early 2000's. Why do I not receive a message that provides an option to smoothy continue the service when my credit card info is no longer current? Every time I get dropped out I have issues. This time the ads will not go away. This is false advertzing and entrapment since I already paid and you will not refund. I am looking for ways to report this collecting of funds with no option to get a refund when the promised service is not delivered.
We have a help article on managing your Mail Pro subscription: https://help.yahoo.com/kb/SLN2742.html
To get in touch with an agent about this please go to help.yahoo.com and click contact us.
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Get back Save Draft Command.
The Past years is there is Save Draft Command in Yahoo Mail.
Thanks for reaching out. When composing an email, it will be saved automatically as Draft.
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font is way too small
The font size is WAY TOO SMALL!!! There is no way to change the font size!!! NO RESPONSE AT ALL FROM YAHOO!!!
You can change the default size in Mail by following the steps here:
help.yahoo.com/kb/sln28330.html?redirect=true
This should keep you from having to set it each time you compose an email.
Also, you can adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.
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please make it easier to add yahoo to outlook! This has been nearly impossible and wed instructions dont help because they are all different
please make it easier to add yahoo to outlook! This has been nearly impossible and web instructions are all different
Thanks for contacting us. You can check this article for more info: https://help.yahoo.com/kb/sln28341.html
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reply address
Separate the old sbcglobal.net from my reply and only show the yahoo.com address
Thanks for contacting us! If you want to separate your accounts, you will need to contact your ISP with your Internet user ID and ask them to unmerge or unlink your Internet and Yahoo accounts.
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Conman
Dear Legal and Technical Support Team
(1) somebody(conman) had hacked my Yahoo account last year. And created account in gmail i.e************ used my name and logo.
(2) Conman has created Yahoo account using my name and logo i.e. ***********
(3)Could you please take determined and swift action against this conman before conman commits irreparable damage and damage the brand name of YAHOO.
Your priority action is solicited and requested.
Best regards,*************
Tel:********************
Sorry for any inconvenience. Please use this link and report this issue to Yahoo directly: https://io.help.yahoo.com/contact/index?page=contactform&locale=en_US&token=Zh%2FBBVqXzLHlIbokbUqVWZdz8ElV6Yl7dnHn67FP9aovfRkHSbpL250D%2BNv8Cir%2B2dmTfF99U40LNX4ZGpPvRgTwBV8VdzMq6qSgVYhyyV46B70bSKqkrRLQdG8ZcBxl%2FVdYyq1hHKS2ih8aENLJClsrrSiVRxs4&selectedChannel=email-icon
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Please clear the browser cache and cookies. If the issue persists, please use a different browser.
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False customer service numbers on search engines
I didn't know where else to put this so here it is.
Please check the sites listed on search engines when we search for Yahoo customer service phone numbers and want to talk to a real person.
I chose this one, called the number, and they nearly got away with holding my computer ******* for money to "fix" a supposed hack on my computer.
Thank goodness my Mac would not allow their computer access type software to be installed or I would have been suckered into paying a huge amount to "fix" my computer.
Even after 20+ years, I'm embarrassed…Thank you for your report. We have passed this along to the appropriate team.
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Missing DATA
hi dear sir , i login after long time my yahoo idi ,everything is work fine everythings but when i open my account there is no email i found in my inbox. please help me there my important data in thats email please i am requesting you to help me to founds my important data please . also contact me on ************* or ********@yahoo.com
If you have not logged into the account for more than a year the mailbox may have been purged and the emails unrecoverable.
If this is not the case, here is how you can find missing emails: https://help.yahoo.com/kb/SLN4538.html
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SPAM
If a domain cant be blocked by Yahoo, Please allow us to block domains that are spamming our Inboxes.
Today, SPAM became a kind of punishment that comes with an email account.You can learn more about our Spam filtering in this Tips and Tricks post:
Thank you!
Mail Support -
Hi People. So Yahoo is acting weird. At first, it seemed like it clipped my message, but I could see the entire message on my phone, but not
Hi People. So Yahoo is acting weird. At first, it seemed like it clipped my message, but I could see the entire message on my phone, but not on my laptop. G mail does clip the email but I didn't know it about Yahoo. Although, it doesn't seem like it's clipping since I can see the entire thing on my phone. Has anyone ever faced this problem or know the reason behind it? Thank you!
You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.
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Why do we need to use the recaptcha system?
When did we have to start going through the "recaptcha" step to log into mail? (I'd ask why, but I already know that - someone at Yahoo got bored and thought it would be fun to change things "just because we can"...) It's an email account....not like we're logging into the TSA database....
Yahoo uses CAPTCHA verification to protect against spam or other unauthorized account access. By selecting the correct images, you verify you’re human and not a spam-sending computer.
If you are having issues viewing or passing the captcha verification please follow the steps here: https://help.yahoo.com/kb/sln2662.html
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Deleting Mail
I want the option to Delete ALL my mail. Which means, I want to EMPTY my Mailbox, it's too full. I hate that I can only delete a 100 at a time, it's too time consuming! Please respond quickly, thank you.
You can delete large groups of emails by following the steps here: https://help.yahoo.com/kb/SLN16015.html
Thank You!
Mail Support -
How do I get my vacation email to STOP?
When I signed up, I was able to do a "vacation message". I thought I got rid of it LAST YEAR, but it's still giving people grief.
HOW DO I GET RID OF THIS ANNOYING "VACATION" STOPPED?
Hello there. To turn off vacation response, go to Settings-More Settings-Vacation response then toggle off it.
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Where did the option to see the headers go? I USED that!
Where did the option to see the headers go? I USED the "headers" option to see where people were so I wouldn't get scammed. It worked, every time, and I turned several people in to the authorities. I do NOT like what Verizon has done with Yahoo!
Where did my disposable email addresses go? I do not see them, and your "help" response was not helpful in the least!!
By the way, your response to taking away online Yahoo Games, which was to keep up with the times and help people socialize MORE is exactly backward. It took away MILLIONS…
To see an email header, open the email, click the 3 dots from the menu then click ‘’View raw message’’.
For info about the disposable addresses, go here: https://help.yahoo.com/kb/SLN16026.html
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delete email after deleting from trash
On my dashboard, it says I have 331 emails. It is a history of emails for the last 4+ years. I want to delete forever any and all emails and not have any email saved. Thanks
Hello there. Once you have deleted your emails from the Trash folder as well, they will remain on our servers for 7 more days (you can recover them in this time frame). After 7 days, you emails are deleted forever.
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