Skip to content

New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

Thank you! 💜
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

941 results found

  1. I cannot see images in emails!

    Since a few weeks ago I cannot see images in my emails! I only see small broken icons instead! What's happening? Yahoo mail is my main email and you're forcing me to change to another email provider!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Other  ·  Admin →
  2. Cannot see the photos in my photos tab

    Under the "Views" the photos isn't working. I can't see the photos in my emails anymore! it was way easier to see the photos I liked and delete the ones I didn't. please bring back this option. The settings to show email photos doesn't work.
    Also when you change things please change the instructions to change them back.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  3. font size, NO REPLIES FROM YAHOO!!! How do I change the FONT SIZE?????

    Explain how to change the FONT SIZE, I am tired of using a MAGNIFYING GLASS!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    This is usually due to your web browser’s zoom settings. You can hold down the CTRL key and either scroll up on the mouse wheel or hit the + key while CTRL is held down. Holding down CTRL and pressing 0 will return the zoom settings to default.

    Thank you!
    Mail Support

  4. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  5. Dear Valued User, Your Mail version is outdated, Failure to Upgrade to the newest Yahoo Mail l 7.1 now will result to a permanent account c

    Dear Valued User,

    Your Mail version is outdated,
    Failure to Upgrade to the newest Yahoo Mail
    l 7.1 now will result to a permanent account closure.
    According to provision 17.9 of Terms and Conditions, Yahoo may at anytime terminate its services for accounts.
    To upgrade open attached file....

    I received this email and tried to update my yahoomail and it is pop up this. Sorry, You Have been Logged Out Because The Attachment is Not Compatible With The New Yahoo App Updates

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  6. ads in the user default language

    I expect and can accept ads in a free mail service and when viewing videos, but would it make sense to have a filter on these ads so the ads displayed are in my default language. Now I get ads based on location that are not of interest and in a language that I have no interest in viewing. seems like it should be a basic parameter, maybe I am missing a settng

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  7. I receive pornographyic solicitations in my spam/junk

    I receive pornographic solicitations in my spam/junk box and I want to stop them completely

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Admin →
  8. Security

    Your new Yahoo Mail is not secure. Whenever I hit Log Out, it does not completely log me out me, because whenever I go to Yahoo Mail again, it automatically signs me in even though I do not have that option checked. Also, revert back to the old Classic Mail design. More secured. More visually appealing. Why fix something that is not broken? This new one is flawed.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Thank you for sharing your opinion on New Mail with us. We continually strive to improve and upgrade our products to make them even more useful to our members. As we move our products forward, we must, unfortunately, retire support for older versions.

    Regarding this issue, please clear your cookies cache and history. Check this article for more information: https://help.yahoo.com/kb/sln27197.html. After that, make sure that the “Remember me” option and the Autofill in your browser are not checked.

  9. Now I'm getting refused emails that I'm apparently sending to myself,

    Apparently your myip## spams are now refused from me to me thru Mail Delivery Subsystem so I can't block this garbage.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  10. Allow a choice of language.

    The favorite location does not necessarily match the language the person wants.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can change the language on your account by going to your Account Info page and then to the “Preferences” section. There’s a dropdown menu there with a list of supported languages.

    Thank you!
    Mail Support

  11. Why do my incoming emails go directly to trash!

    Why is it impossible for me to have my incoming emails (many from senders who have sent me emails for many years) go directly to trash! I have spent many hours and tried many solutions--none worked. My emails still go to trash!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  12. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you hover your mouse over an email, at the end of the line the trash can appears. Click on it to delete the email.

  13. why is it that 10 minutes after setting a new yahoo password I am told it is not valid? This has happened to me so many many times

    why is it that 10 minutes after setting a new yahoo password I am told it is not valid? This has happened to me so many many times I could not count them

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  14. I don't like the new format. The following are the major issues.

    Here is what I hate about the new format.
    1. I always change the viewing options to view by unread messages. With the new format, I have to do that when going from 1 folder to another and then back to the inbox. I want an option to save that format.

    1. I really hate the fact that the folders are not bolded when there are unread messages in them. I have a ton of folders and it is harder to notice the number next to the name when the name isn't bolded. Also it is missing the total number of…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  15. Need a way to export a large number of emails. It is too time consuming otherwise:(

    Really need an option to export emails so they can be saved to a hard drive. Painful otherwise when you need hundreds of emails...

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  16. Allow reply to all, when responding to and e-mail. Old/improved format allowed this.

    Allow reply to all, when responding to and e-mail. Old/improved format allowed this.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  17. New email issue when replying all

    You closed this feedback but it is still an issue.

    New email issue when replying all to an email:

    If I hit reply and then realize, after I have typed the email, that I want to reply to all.....there is no reply all to click on like in our old classic email.

    Also, still have the issue with this:
    When I click on the small reply arrow, this area is where my mouse stays when I start typing the body of the email....but while the mouse is sitting where I left it when I click on the reply button, it…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    The reply all button is next to the reply button. If you hit reply and decide to reply to everyone simply click on the reply all option (double arrows pointing to the left) If you are still having issues follow the troubleshooting steps from this help article: https://help.yahoo.com/kb/SLN3223.html

  18. changed my name but still shows old name

    I've been trying to change my Last Name to the real one for years, but even when I change it from the settings it still shows the old one, which is wrong and kind of a joke I did back in school days. Now I use this email sometimes for work and it's embarassing to show my last name like this to others! Note that I've tried "https://help.yahoo.com/kb/sln28072.html", changed it to what I want to be shown, emailed someone and it still showed him my old name!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Make sure you changed your sending name on all your Yahoo accounts, you can check this by going to Settings-More Settings-Mailboxes, then click on the account and then ‘’Your name’’.

  19. EMAIL

    PLEASE FIX,, i have to type in my email everytime i go into my yahoo email ,, fix it please so i don't have to type in my email everytime

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
  20. SPAM

    I have selected the same emails in my Spam folder dozens of times and clicked the 'Not Spam' button. It moves the emails back into the inbox where the belong but, a few minutes later, they go right back into my Spam folder. Please fix the 'Not Spam' functionality. So many of my necessary emails end up in Spam and I cannot correct it. Instead, I have to comb through hundreds of junk emails to find any new needed emails. I probably miss some of them because they are buried in the junk.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Other  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base