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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. Conman

    Dear Legal and Technical Support Team

    (1) somebody(conman) had hacked my Yahoo account last year. And created account in gmail i.e************ used my name and logo.
    (2) Conman has created Yahoo account using my name and logo i.e. ***********
    (3)Could you please take determined and swift action against this conman before conman commits irreparable damage and damage the brand name of YAHOO.
    Your priority action is solicited and requested.
    Best regards,*************


    Tel:********************

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    0 comments  ·  Other  ·  Admin →
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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, please use a different browser.

  3. False customer service numbers on search engines

    I didn't know where else to put this so here it is.
    Please check the sites listed on search engines when we search for Yahoo customer service phone numbers and want to talk to a real person.
    I chose this one, called the number, and they nearly got away with holding my computer ******* for money to "fix" a supposed hack on my computer.
    Thank goodness my Mac would not allow their computer access type software to be installed or I would have been suckered into paying a huge amount to "fix" my computer.
    Even after 20+ years, I'm embarrassed…

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    0 comments  ·  Other  ·  Admin →
  4. Missing DATA

    hi dear sir , i login after long time my yahoo idi ,everything is work fine everythings but when i open my account there is no email i found in my inbox. please help me there my important data in thats email please i am requesting you to help me to founds my important data please . also contact me on ************* or ********@yahoo.com

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    1 comment  ·  Other  ·  Admin →
  5. SPAM

    If a domain cant be blocked by Yahoo, Please allow us to block domains that are spamming our Inboxes.
    Today, SPAM became a kind of punishment that comes with an email account.

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    10 comments  ·  Other  ·  Admin →
  6. Hi People. So Yahoo is acting weird. At first, it seemed like it clipped my message, but I could see the entire message on my phone, but not

    Hi People. So Yahoo is acting weird. At first, it seemed like it clipped my message, but I could see the entire message on my phone, but not on my laptop. G mail does clip the email but I didn't know it about Yahoo. Although, it doesn't seem like it's clipping since I can see the entire thing on my phone. Has anyone ever faced this problem or know the reason behind it? Thank you!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You may just need to adjust the zoom settings in your web browser. Hold down the CTRL key and press the + key at the same time until the text looks right. You can also hold down CTRL and press the 0 key at the same time to reset the zoom to default.

  7. Why do we need to use the recaptcha system?

    When did we have to start going through the "recaptcha" step to log into mail? (I'd ask why, but I already know that - someone at Yahoo got bored and thought it would be fun to change things "just because we can"...) It's an email account....not like we're logging into the TSA database....

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Yahoo uses CAPTCHA verification to protect against spam or other unauthorized account access. By selecting the correct images, you verify you’re human and not a spam-sending computer.

    If you are having issues viewing or passing the captcha verification please follow the steps here: https://help.yahoo.com/kb/sln2662.html

  8. Deleting Mail

    I want the option to Delete ALL my mail. Which means, I want to EMPTY my Mailbox, it's too full. I hate that I can only delete a 100 at a time, it's too time consuming! Please respond quickly, thank you.

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    22 comments  ·  Other  ·  Admin →
  9. How do I get my vacation email to STOP?

    When I signed up, I was able to do a "vacation message". I thought I got rid of it LAST YEAR, but it's still giving people grief.

    HOW DO I GET RID OF THIS ANNOYING "VACATION" STOPPED?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there. To turn off vacation response, go to Settings-More Settings-Vacation response then toggle off it.

  10. Where did the option to see the headers go? I USED that!

    1. Where did the option to see the headers go? I USED the "headers" option to see where people were so I wouldn't get scammed. It worked, every time, and I turned several people in to the authorities. I do NOT like what Verizon has done with Yahoo!

    2. Where did my disposable email addresses go? I do not see them, and your "help" response was not helpful in the least!!

    3. By the way, your response to taking away online Yahoo Games, which was to keep up with the times and help people socialize MORE is exactly backward. It took away MILLIONS…

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    0 comments  ·  Other  ·  Admin →
  11. delete email after deleting from trash

    On my dashboard, it says I have 331 emails. It is a history of emails for the last 4+ years. I want to delete forever any and all emails and not have any email saved. Thanks

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there. Once you have deleted your emails from the Trash folder as well, they will remain on our servers for 7 more days (you can recover them in this time frame). After 7 days, you emails are deleted forever.

  12. where is my trash folder

    where is my trash folder

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    The Trash folder is located on the left side menu. You can delete emails by clicking on the Trash icon that appear on the right side of your emails (while you’re hovering over the list) or by selecting an email then click Delete.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    To view your photos, can you click on the Photos category from your Views (left side menu)?

  14. Homepage

    Homepage has to be Yahoo in order to use your email and that is wrong, I'll be leaving immediately!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can access Yahoo Mail directly by typing mail.yahoo.com in your browser or by going to yahoo.com then click on the envelope from the top right corner.

  15. When I save a draft email, the "new message" alert pops up.

    When I save a draft email, the "new message" alert pops up. It's a draft I've created, it's not a new incoming message. I have to check the inbox every time to see if it's a new message or a false alarm.

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    0 comments  ·  Other  ·  Admin →
  16. How do you expand the top to show more emails? I don't care when I got them I want them to show!

    How do you adjust for a larger show of emails received? I don't care what day I got them just want more than a couple to show. Tried the arrows to lower the bottom screen but it didn't work.

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    2 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Click on Settings on the right side of your email screen and under “Message Layout” select List. Also, if you scroll a bit more down on the settings you will see that you can select under Inbox Spacing the Small option. This will enable you to see more emails.

  17. Deleted emails on iphone keep coming back

    For some reason, when I delete emails from my iphone, they come back. I can never keep up with my inbox since I get inundated with new emails and recently deleted emails. I can't keep up. I am thinking of switching to gmail.

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    0 comments  ·  Other  ·  Admin →
  18. Please stop the mail popups!!

    I hate those email popups showing that I have email when I am on another site. They are aggravating as ****! I am about to change my email to a different server. I don't need to know constantly that I have email.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can turn off notification, go to mail.yahoo.com-Settings-More Settings-Notifications.

  19. Actually leave an option for people who don't have cellphones---the alternative to get around the demand to add a phone number is not there

    Yahoo put the alternative back on the "add your cellphone number," but it has disappeared again. Go back to Classic, please.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    In order to add a recovery method (phone number) you can go to mail.yahoo.com and sign in. After that, in the top right corner click on your name and on “Account Info”. Go to “Account Security” and sign in again. After that, click on phone numbers and you will be able to add another one.

  20. Allow the audio and video to play in Firefox

    Currently, when using FireFox, when I try to play a video with audio, no audio plays. If I switch to Microsoft Edge, I can't get the audio or video. Please correct these problems.

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    0 comments  ·  Other  ·  Admin →
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