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New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. How about an actual Yahoo contact for help

    The only actual help (not a list of common problems and solutions) I can find for Yahoo email is to subscribe to a monthly PAID program. All other email sites have free help. Please get an actual HELP site with chat or speak with an ENGLISH speaking person.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com If you are unable to find a contact form it means that the option is not available in your area and you will need to use the articles for self-help.

  2. Assitance

    I need an copy of my deleted emails that I was accused of sending at work. The chat line is not helping me and I really need assistance.

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    0 comments  ·  Other  ·  Admin →
  3. cannot open or read any emails from my desktop

    Yahoo needs to fix this problem

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    0 comments  ·  Other  ·  Admin →
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    0 comments  ·  Other  ·  Admin →
  5. Does anyone from yahoo even read these suggestions/complaints???

    Does anyone from Yahoo even read what we say on this forum. ????

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously and answer your questions and comments with the most up-to-date information available to us.

  6. I'm getting tons of emails, mail delivery subsystem etc. I've sent no emails to cause this. Please fix already and find out why.

    Find out why and fix me getting tons of emails, inbox and spam called mail delivery subsystem, delivery status notification failure. I've sent no emails to generate this and it's obviously a sign Yahoo was breached...namely my account. Please find and fix this already!

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    0 comments  ·  Other  ·  Admin →
  7. I cannot see images in emails!

    Since a few weeks ago I cannot see images in my emails! I only see small broken icons instead! What's happening? Yahoo mail is my main email and you're forcing me to change to another email provider!

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    7 comments  ·  Other  ·  Admin →
  8. Cannot see the photos in my photos tab

    Under the "Views" the photos isn't working. I can't see the photos in my emails anymore! it was way easier to see the photos I liked and delete the ones I didn't. please bring back this option. The settings to show email photos doesn't work.
    Also when you change things please change the instructions to change them back.

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    0 comments  ·  Other  ·  Admin →
  9. font size, NO REPLIES FROM YAHOO!!! How do I change the FONT SIZE?????

    Explain how to change the FONT SIZE, I am tired of using a MAGNIFYING GLASS!!!!!!

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    16 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    This is usually due to your web browser’s zoom settings. You can hold down the CTRL key and either scroll up on the mouse wheel or hit the + key while CTRL is held down. Holding down CTRL and pressing 0 will return the zoom settings to default.

    Thank you!
    Mail Support

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    0 comments  ·  Other  ·  Admin →
  11. Dear Valued User, Your Mail version is outdated, Failure to Upgrade to the newest Yahoo Mail l 7.1 now will result to a permanent account c

    Dear Valued User,

    Your Mail version is outdated,
    Failure to Upgrade to the newest Yahoo Mail
    l 7.1 now will result to a permanent account closure.
    According to provision 17.9 of Terms and Conditions, Yahoo may at anytime terminate its services for accounts.
    To upgrade open attached file....

    I received this email and tried to update my yahoomail and it is pop up this. Sorry, You Have been Logged Out Because The Attachment is Not Compatible With The New Yahoo App Updates

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    0 comments  ·  Other  ·  Admin →
  12. ads in the user default language

    I expect and can accept ads in a free mail service and when viewing videos, but would it make sense to have a filter on these ads so the ads displayed are in my default language. Now I get ads based on location that are not of interest and in a language that I have no interest in viewing. seems like it should be a basic parameter, maybe I am missing a settng

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    0 comments  ·  Other  ·  Admin →
  13. I receive pornographyic solicitations in my spam/junk

    I receive pornographic solicitations in my spam/junk box and I want to stop them completely

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    2 comments  ·  Other  ·  Admin →
  14. Security

    Your new Yahoo Mail is not secure. Whenever I hit Log Out, it does not completely log me out me, because whenever I go to Yahoo Mail again, it automatically signs me in even though I do not have that option checked. Also, revert back to the old Classic Mail design. More secured. More visually appealing. Why fix something that is not broken? This new one is flawed.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Thank you for sharing your opinion on New Mail with us. We continually strive to improve and upgrade our products to make them even more useful to our members. As we move our products forward, we must, unfortunately, retire support for older versions.

    Regarding this issue, please clear your cookies cache and history. Check this article for more information: https://help.yahoo.com/kb/sln27197.html. After that, make sure that the “Remember me” option and the Autofill in your browser are not checked.

  15. Now I'm getting refused emails that I'm apparently sending to myself,

    Apparently your myip## spams are now refused from me to me thru Mail Delivery Subsystem so I can't block this garbage.

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    0 comments  ·  Other  ·  Admin →
  16. Allow a choice of language.

    The favorite location does not necessarily match the language the person wants.

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    11 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can change the language on your account by going to your Account Info page and then to the “Preferences” section. There’s a dropdown menu there with a list of supported languages.

    Thank you!
    Mail Support

  17. Why do my incoming emails go directly to trash!

    Why is it impossible for me to have my incoming emails (many from senders who have sent me emails for many years) go directly to trash! I have spent many hours and tried many solutions--none worked. My emails still go to trash!

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    0 comments  ·  Other  ·  Admin →
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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you hover your mouse over an email, at the end of the line the trash can appears. Click on it to delete the email.

  19. why is it that 10 minutes after setting a new yahoo password I am told it is not valid? This has happened to me so many many times

    why is it that 10 minutes after setting a new yahoo password I am told it is not valid? This has happened to me so many many times I could not count them

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    0 comments  ·  Other  ·  Admin →
  20. I don't like the new format. The following are the major issues.

    Here is what I hate about the new format.
    1. I always change the viewing options to view by unread messages. With the new format, I have to do that when going from 1 folder to another and then back to the inbox. I want an option to save that format.

    1. I really hate the fact that the folders are not bolded when there are unread messages in them. I have a ton of folders and it is harder to notice the number next to the name when the name isn't bolded. Also it is missing the total number of…

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    0 comments  ·  Other  ·  Admin →
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