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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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941 results found

  1. This Forum Blocks Posts from My Paid Yahoo Small Business Account!

    If I try to post here from my paid Yahoo Small Business Account I get this error message:
    "You must be over 13 years of age to use this Yahoo service"

    There is no way to tell the system my age in the new Yahoo Small Business Account!

    Are you aware of this absurd bug?

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    0 comments  ·  Other  ·  Admin →
  2. I keep getting security alerts

    I keep getting security alerts that I am signing in on an unknown computer and it makes me get a code. I don´t want that. I only have two computers that I use all...the...time. Why does it not recognize my computers and stop asking me to get a code!!!!

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    0 comments  ·  Other  ·  Admin →
  3. OPTION TO CREATE NEW FOLDERS LIKE ON OLD FORMAT

    I LIKE THE NEW FORMAT, BUT I WANT MY OPTION BACK TO CREATE NEW FOLDERS..

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    0 comments  ·  Other  ·  Admin →
  4. Ctrl + F5

    It would be nice to be able to use the Ctrl + F5 to refresh the web page to the Inbox, like it was previously. Thank you.

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    0 comments  ·  Other  ·  Admin →
  5. SMART VIEWS

    WHEN YOU DELETED SMART VIEWS YOU RUINED THE ONLY THING
    THAT MADE YAHOO DESIRABLE YOU NEED TO RESTORE IT

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    First please try clearing your cookies cache and history, also you can try using a different browser.

    After that, you should be able to see the “Views” section just under “Inbox”, “Unread”, or “Trash” folders. Just click on Show and you will be able to see your photos or documents.

    If you are still encountering issues , reach out to us on Twitter or @YahooCare so we can further investigate this.

  6. Search doesn't show what folder the results are from

    Repose from Yahoo not true just shows Yahoo/undefined. How is that the name of the folder?????????

    This is horrible set up.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Try clearing the browser cache and cookies. If the problem is still there, please use a different browser.

  7. Why am I suddenly getting (undesired) emails from Yahoo articles I've read?

    How do I stop getting emails from Yahoo about articles I've read on Yahoo forums?

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    1 comment  ·  Other  ·  Admin →
  8. why won't yahoo mail memorize my login?

    Why won't Yahoo Mail memorize my login (i.e., email address)? It used to, and my password was memorized, too, so logging into Mail was easy. Now, I have to type my email address every time. My password is still memorized, so why isn't my email address/login memorized?

    In addition, I don't have a cellphone, so your repeated attempts for me to give you a cellphone number "to secure my account" can't ever be completed. Why doesn't your code acknowledge that there are still a few people who don't have cellphones?

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    0 comments  ·  Other  ·  Admin →
  9. yahoo is bullying its users

    When I enter my address and Yahoo is insisting that I give them my phone number I call that bullying. I don't want to give them my phone number. I have just tried to get in and there was no cancel button. Bully, Bully Bully. I came out and went it again and it was okay.

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    We apologize for the inconvenience, but Yahoo is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact customer support.

  10. have to login again and again, everytime i tyr to open my yahoo mail. Option my of stay signed in is not working

    have to login again and again, everytime i tyr to open my yahoo mail. Option my of stay signed in is not working

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    1 comment  ·  Other  ·  Admin →
  11. I want the old mail THIS SUCKS how do I get it back. Directions posted are a big lie there isn't "switch to old mail" choice

    THIS SUCKS IT IS NOT AN IMPROVEMENT..........................I want the old mail back this is BEYOND BAD............ there is no way to search my own emails

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    7 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    This help page explains how to switch back:

    https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true

    The switchback option should be available to all users. If you cannot see the switchback option, this may be an issue with your resolution. Please try lowering your browser’s resolution or scrolling to the extreme right of your screen. The switchback option is available by clicking on the gear icon. From here you can see the settings menu and the link “Switch back to classic” is available at the bottom on this pane, directly under “More Settings”.

    Thank you!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you’d like to register a new Yahoo account, go to mail.yahoo.com and click ‘’Sign up’’. if you need additional help, reach out to us on Twitter at @YahooCare.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Can you try accessing your account from a different browser and tell us if the same issue happens?

  14. Not Receiving E-mail

    When sending emails to user@yahoo.com from my domain emails are not being received and no errors also after 4 days can someone tell me who can i speak to as can't find any help contact

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    When emails aren’t received, there’s a few things to check:

    - Make sure the sender isn’t getting an error
    - Check your settings to see if senders may be getting blocked or filtered
    - Check your Spam folder and mark legitimate emails as Not Spam if needed

    Keep in mind that sometimes when emails go missing it’s because of another program or app the account is being accessed from. https://help.yahoo.com/kb/new-mail-for-desktop/emails-arent-received-mail-sln28074.html?impressions=true

  15. Make it secure. And more visually attractive.

    I'm not impressed with the forced new look on email. And the web address line continually says Not Secure. Really, Yahoo? Of all the things I do online, I EXPECT my email to be private AND secure. So far, when I close out of the new email page, I need to shut Yahoo down and restart it to see the front Yahoo news page. Rather underwhelmed with the "improvements" so far. Making Google mail seem more attractive. I feel like it has gone from steak dinner to cotton candy.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies and if the issue persists try using a different browser.

  16. jitter

    When navigating an email, i.e. scrolling to position a link in order to click on it, the view jumps back up to the top of the email. Totally annoying! There is no "Switch to Basic" in Settings>More Settings.

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    0 comments  ·  Other  ·  Admin →
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    1 comment  ·  Other  ·  Admin →
  18. I lost all of my mails

    I don't know what happened, but today I noticed that all of my mails have disappeared.
    (I noticed a pop-up which mentioned something about "... 12 months...", but -for once- I didn't entirely read the message and just closed it)

    Somebody has an idea what could have happened?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you did not sign into your account within 12 months the account is deactivated and the mailbox purged. Unfortunately, the missing emails cannot be recovered.

  19. Hey Yahoo, have your people read the feedback pages

    Why doesn't anyone from yahoo read the feedback pages.
    I agreed with EVERYTHING that was on the first 3 pages that I read while looking for a post that had my opinions of how yahoo is ruining yahoo email.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously and answer your questions and comments with the most up-to-date information available to us.

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    0 comments  ·  Other  ·  Admin →
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