New Mail
936 results found
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Yahoo deactivates accounts that haven’t been signed into at least once in the last 12 months. Once the account has been deactivated it’s unlikely you can recover it. You can always sign up for a new Yahoo account, just keep in mind that your old Yahoo ID may not be available for you to use.
For sign-in problems, all recovery options are explained in this article https://help.yahoo.com/kb/SLN2051.html.
All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com
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I would like to download ALL the emails I have in my account as a backup. Does Yahoo have this feature? Thanks.
I would like to download ALL the emails I have in my Yahoo account as a backup. Does Yahoo have this feature? Thanks.
In order to download the emails, please visit our help article: https://help.yahoo.com/kb/sln28681.html
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unable to download yahoo mail attachment PROTECTED BY PASSWORD. Forward to gmail and problem solved
unable to download yahoo mail attachment PROTECTED BY PASSWORD. Forward to gmail and problem solved
You should be able to open the attachment by clicking on it’s name.
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how do i unlink two yahoo mailboxes? i have a personal and business on the same computer and i need to unlink them
how do i unlink two yahoo mailboxes? i have a personal and business on the same computer and i need to unlink them so no one can access my personal email account without a separate sign in as I was able to do prior. you sent me information to unlink a third party email, but these are two separate yahoo email account.
If you’d like to remove the account, go to http://mail.yahoo.com from a desktop computer or laptop, click Settings-More Settings-Mailboxes, click on it and then ‘’Remove mailbox’’.
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I don't have a cell phone how can I create a new email address without a cell number
How can I create a new email address without a cell number. I don't have a cell phone, I don't want a cell.
We understand that this must be frustrating for you!
In the current version of Yahoo, you are required to provide a mobile phone number in the registration process.
We apologize for the inconvenience, but Yahoo is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact customer support.
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when i log in i am taken to yahoo news not my mail, then i have to click on mail
when I log in using mail.yahoo.com I am taken to yahoo news not my mail, then i have to click on mail.
If you still find that the issue is happening, please see this help page for troubleshooting:
help.yahoo.com/kb/sln2891.html
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My Yahoo Pro Mail offers "always on email support" How do I use this? what is the email address for support
How do I use the "always on email support? I tried to vote on a previous request but could not.
You should be able to contact our support team by going to help.yahoo.com and click ‘’Contact us’’ from the left side menu.
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reappearing emails that I have blocked,and deleted
I keep getting e-mails that I have blocked as spam,and set them to be deleted, appearing back in my inbox as new mail. How do I get these to stay blocked,and deleted,so they don't reappear?
Hi there,
Our forum explainer on spam should help:
https://forums.yahoo.net/t5/Tips-and-tricks/Why-did-email-go-to-spam/m-p/545606#M12Thanks,
Mail Support -
hello have tried using yahoo app on phone but to proceed need to use fingerprint sadly after years of work have little finger prints left
have not enough finger prints left to access iphone
You can disable the security check via Yahoo Mail app > Settings > Security > toggle “App unlock”.
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YESTERDAY NIGHT I RECIEVED A NOTIFICATION FROM A PERSON ABOUT ACCOUNT TERMINATION ON BEHALVE YAHOO: *******@****.co.id
GIVE MORE SECURITY FOR THE YAHOO USERS FROM PEOPLE THAT WANTS TO GET ACCESS TO OUR ACCOUNT CONTACTS. BE AWARE WHOM ARE THEY, PLEASE
That is a fraudulent email and not sent by Yahoo. Please send it to your spam folder to report it to our system. For future reference, here is how to identify legitimate Yahoo communications: https://help.yahoo.com/kb/yahoo-account/SLN2091.html
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PAPERLESS PRESS
iNCLUDE GET WELL DESIGNS. UPDATE SEASONAL DESIGNS SOONER. MY CURRENT PROBLEM IS THAT IT'S THANKSGIVING IN TWO DAYS AND MY STATIONERY HASN'T BEEN UPDATED FOR FALL, HALLOWEEN, OR THANKSGIVING. SEASONAL IS STILL SHOWING SUMMER AND BACK TO SCHOOL. iT'S 35 DEGREES OUT...WE'RE WAY PAST SUMMER!
For the latest stationery themes, you’ll want to switch to New Mail.
Thanks!
Mail Support -
Please provide an option to disable the "Most Popular Videos" screen on an empty inbox
When my inbox is empty the "most popular videos" screen comes up in the new Yahoo email. It's so annoying! Please provide a way to disable this in settings. I've seen other comments along this same line and the comments section for these suggestions is closed. That's not fair, either! As you roll out the new Yahoo email, there needs to be a way to comment on others' suggestions. I really hate the Videos screen. Thanks for reading.
If you dislike the videos from your Yahoo Mail page, you can disable them, including the ads, by purchasing the Yahoo Mail Pro: https://pro.mail.yahoo.com/?lang=en-US
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sort sender
Sorting by sender still not working despite following Yahoo advice re Conversations. I don't like conversation view so have never used it. However, when unable to sort by sender (ie it seems to link a couple together but then you scroll down and the same sender keeps appearing further down the list, so it's not really sorted), I followed the advice and turned it on then off but the sort still doesn't work. Is this something that the Mail Support team know about and are working on or is it never going to be fixed?
Once you’ve disabled Conversations and are viewing a folder or list of emails in Yahoo Mail:
Click Sort by date (which appears as the default sort method).
Click Sender.
Scroll through your sorted messages – they’ll automatically appear as you scroll down the list.
Your messages will be sorted alphabetically in ascending order – senders beginning with a number or symbol appear before those that start with A-Z.Good to know: Your senders are sorted by their name in the emails they send you, not how their name appears in your Contacts list.
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My old emails are deleting automaticaly.. i want to restore old email. please let me know to to do this
delete the old emails with my permission only
If you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via yahoo.com or the Yahoo Mail app to avoid this issue.
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
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How can I get directly to my email when I login and not go to the Yahoo page
How can I get directly to my email when I login and not go to the Yahoo page. This driving me crazy
To access your mailbox directly, type mail.yahoo.com in your browser and make sure to check the ‘’stay signed in’’ box. You can then save the page as a bookmark.
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Spam
Yahoo should be able to automatically keep spam away when it has already been put into the spam box after being put in there & deleted. I have to clean out my regular e-mail on a daily basis of spam that seems to be able to seep through to my regular mailings that is legitimate. Then I go over to my spam file & have to keep deleting the same ones over & over, day in & day out. Please try to help eliminate the constant deletions of the ones I've already deleted. Help by ciphering out the ones that…
This help page explains how to block or unblock email addresses in New Mail:
https://help.yahoo.com/kb/sln28140.html
You can also manage spam using this information:
https://help.yahoo.com/kb/sln28056.html
Thank you!
Mail Support -
Since you are internet email, you should be able to delete an email from any device, and thaat should delete that email from all devices
Try to make Yahoo email, more like internet email. I had Yahoo on 3 devices, but got sick and tired of deleting SPAM email on all 3 devices. Why is yahoo email doesn't act like internet email, is pushing me over to gmail.
You might want to set your accounts to use IMAP server settings, it allows 2-way syncing, which means everything you do remotely is reflected in your Yahoo Mail account no matter where or how you access it. Here are the settings you’ll need to configure your mail client or app: https://help.yahoo.com/kb/sln4075.html
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Unread / bug
After opening an Unread message, the menu shows only 'Mark as read'...but by then it's supposed to be 'Mark as unread', otherwise can be hazard and user think the email is still Unread and forget an important email. Thanks.
Please try clearing cookies, cache, history, and footprints. Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
https://help.yahoo.com/kb/account/fix-problems-yahoo-working-properly-sln2891.html
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Each and every time I log into Yahoo I'm faced with the "Prove you are not a robot" game, then I have to enter an account key. Why is this ?
Each and every time I log into Yahoo I'm faced with the "Prove you are not a robot" game, then I have to enter an account key. Why is this so ???
You may want to make sure your account information is secure if you seeing the CAPTCHA codes every time you log in.
https://help.yahoo.com/kb/account/account-repeatedly-locked-compromised-sln2157.html
Thank you!
Mail Support -
Yahoo Mail is a free service made possible by marketing ads that can be temporarily removed by hiding them. Here’s how to remove or temporarily hide ads in Yahoo Mail: https://help.yahoo.com/kb/SLN15803.html
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