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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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967 results found

  1. Make it secure. And more visually attractive.

    I'm not impressed with the forced new look on email. And the web address line continually says Not Secure. Really, Yahoo? Of all the things I do online, I EXPECT my email to be private AND secure. So far, when I close out of the new email page, I need to shut Yahoo down and restart it to see the front Yahoo news page. Rather underwhelmed with the "improvements" so far. Making Google mail seem more attractive. I feel like it has gone from steak dinner to cotton candy.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies and if the issue persists try using a different browser.

  2. jitter

    When navigating an email, i.e. scrolling to position a link in order to click on it, the view jumps back up to the top of the email. Totally annoying! There is no "Switch to Basic" in Settings>More Settings.

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    0 comments  ·  Other  ·  Admin →
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    1 comment  ·  Other  ·  Admin →
  4. I lost all of my mails

    I don't know what happened, but today I noticed that all of my mails have disappeared.
    (I noticed a pop-up which mentioned something about "... 12 months...", but -for once- I didn't entirely read the message and just closed it)

    Somebody has an idea what could have happened?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you did not sign into your account within 12 months the account is deactivated and the mailbox purged. Unfortunately, the missing emails cannot be recovered.

  5. Hey Yahoo, have your people read the feedback pages

    Why doesn't anyone from yahoo read the feedback pages.
    I agreed with EVERYTHING that was on the first 3 pages that I read while looking for a post that had my opinions of how yahoo is ruining yahoo email.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously and answer your questions and comments with the most up-to-date information available to us.

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    0 comments  ·  Other  ·  Admin →
  7. I am not receiving emails. It's making me miss deadlines and keeping me from receiving important information. Please help.

    I can send emails but when someone tries to send me an email either I get it a half a day later or not at all. If someone tries to respond to an email I sent them, an incorrect email address comes up in the "To:" address line and I don't receive those emails either. Please help!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you’re not getting emails from a specific sender, it may be because they are sending to the wrong address or they are getting an error message when sending to you. If this is the case, you will need to have them reach out to our Postmaster department to try and get it fixed. You can also double-check your Mail settings and Spam folder to make sure everything looks good there.

    Thank you!
    Mail Support

  8. The program is deleting some of my emails that I am NOT personally deleting.

    The program is deleting some of my emails that I am NOT personally deleting. If my mouse just passes over them they are gone. Usually I can go to trash and send them back to the Inbox but today, one I wanted to keep just vanished completely! PLEASE FIX YOUR PROGRAM!

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    1 comment  ·  Other  ·  Admin →
  9. Rubbish spam emails in inbox

    Hi, I am receiving so many unwanted spam emails in my spam folder as well in my inbox. If it continues, I will have to delete my account.

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    6 comments  ·  Other  ·  Admin →
  10. CHANGE MY PASSWORD!!!! None of the help works. There is no option to change password in my email settings!

    CHANGE MY PASSWORD!!!! None of the help works. There is no option to change password in my email settings! What kind of a **** email is this?!

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    0 comments  ·  Other  ·  Admin →
  11. Stop message blocking with error 554

    Yahoo email systems is still blocking emails sent from my gmail account with error 554. Error message is

    "554 Message not allowed - [PH01] Email not accepted for policy reasons."

    This includes sending email to yahoo.com, att.com, and provide.net. This has been happening for months, and it isn't just me, but has happened to many of my friends who use gmail.

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    0 comments  ·  Other  ·  Admin →
  12. Last name incorrect after 8 years!

    Yahoo! Mail needs to get their customer's last name correct. I got married 8 years ago, changed my name with them and it still sends out my emails as my maiden name. How hard is this to correct?

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    7 comments  ·  Other  ·  Admin →
  13. Please Please Please stop making me change my password every 2 days

    Please Please Please stop making me change my password every 2 days

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    0 comments  ·  Other  ·  Admin →
  14. Privacy controls

    Privacy controls on new email (Oath)
    So true! In the privacy controls, the unsubscribe option has no save button. So when you leave the page by x'ing out or use back key, it defaults to NO, CANCEL. What do you mean, we have a choice?! Totally rigged, aside from the tricky wording so people think the NO, CANCEL means no ads and cancel subscribe. What a bunch of corrupt manipulators!! Do you really think we are that stupid and need to be fleeced, exploited and box-canyoned at every turn?! How inspiring, such evil minds?! Why should we trust you to…

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist:
    Go to our Privacy Policy: https://privacy.oath.com
    Scroll down to the bottom and click “feedback form”

  15. Security - is there a way to inquire/validate, about insecure mail that asks you to upgrade

    I get mail that tells me to upgrade, it comes with Yahoo Logos, looks legit. But in these security alert days. Is there a way to validate from Yahoo, if these are coming from Yahoo?

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    0 comments  ·  Other  ·  Admin →
  16. Allow us to login to our mail using a password

    It's ridiculous that I have to go to another email service to get a passcode to login. The other option is to share my phone number which is something YOU don't need.
    Allow us to login to yahoo mail without needing a passcode every time.

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    5 comments  ·  Other  ·  Admin →
  17. Two-step verification needs to be an option, not Mandatory.

    Please let us CHOOSE if we want two step verification. Once we do a two step verification, that should be all we need to do while on that computer, EVER. Why make us do it EVERY TIME we want to check email?

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    0 comments  ·  Other  ·  Admin →
  18. disposable emails

    My email ends in .co.uk. I used to be able to make my disposable emails end in .co.uk, now when I create them, they only have .com. I need .co.uk. Please help.

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    0 comments  ·  Other  ·  Admin →
  19. pop up

    I keep getting a pop up that I am infected with a virus. This is the message. It only appears when I log into yahoo mail. This is a Yahoo issue. Absolutely ridiculous. I called Apple and checked my computer. I have no virus. Come on Yahoo. This is your responsibility. Take care of your website so these kinds of stupid, **** pop ups don't occur.

    IMMEDIATE ACTION REQUIRED

    We have detected a trojan virus (e.tre456wormosx) on your Mac.

    Press OK to begin the repair process.

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    2 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Test the site with another web browser like Firefox to see if the issue is specific to Chrome. Might be a good idea to scan the computer for any malware/spyware as well.

    help.yahoo.com/kb/SLN3257.html

  20. remove Russian language ads

    Seeing I am based in Ukraine, there are a lot of Russian ad pop-ups (on the side). The state language is Ukrainian, so if they need to be there at all, please make it English or Ukrainian.

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    1 comment  ·  Other  ·  Admin →
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