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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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941 results found

  1. I know my old email address, but the recovery email is no longer active. How can I get access to my old email address please?

    I know my old Yahoo email address. Id like to start using that again. The recovery email it is asking for is no longer active, it is a Hotmail account that I cancelled years ago. How can I get access to this Yahoo email again please?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com

    Keep in mind that Yahoo deactivates accounts that haven’t been signed into at least once in the last 12 months. Once the account has been deactivated it’s unlikely you can recover it. You can always sign up for a new Yahoo account, but your old Yahoo ID may not be available for you to use.

  2. HI

    Our email ID ********@yahoo.in/co.in but we wants use the email id .com instead of .co.in,How to change the same.

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    0 comments  ·  Other  ·  Admin →
  3. after I sign in i get sent to news instead of my mail

    Send me to my mail after I sign in, not to the news.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    When you sign in, make sure you type mail.yahoo.com to be sent directly to your mailbox.

  4. codice di verifica

    Non è mica possibile che ogni 10 +o- login mi chiedete di fare un acceso tramite telefono con un codice di verifica.....perdita di tempo e che palle!... come mai non lo fa nessuno solo voi?....è TROPPO!

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    0 comments  ·  Other  ·  Admin →
  5. log in

    Stop all this verification, once ok, twice annoying three times getting beyond a joke ... Having to have a second account to receive a code or go look for a message on my phone. They are only email messages!!!

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    3 comments  ·  Other  ·  Admin →
  6. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Yahoo deactivates accounts that haven’t been signed into at least once in the last 12 months. Once the account has been deactivated it’s unlikely you can recover it. You can always sign up for a new Yahoo account, just keep in mind that your old Yahoo ID may not be available for you to use.

    For sign-in problems, all recovery options are explained in this article https://help.yahoo.com/kb/SLN2051.html.

    All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com

  7. I would like to download ALL the emails I have in my account as a backup. Does Yahoo have this feature? Thanks.

    I would like to download ALL the emails I have in my Yahoo account as a backup. Does Yahoo have this feature? Thanks.

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    0 comments  ·  Other  ·  Admin →
  8. unable to download yahoo mail attachment PROTECTED BY PASSWORD. Forward to gmail and problem solved

    unable to download yahoo mail attachment PROTECTED BY PASSWORD. Forward to gmail and problem solved

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    0 comments  ·  Other  ·  Admin →
  9. how do i unlink two yahoo mailboxes? i have a personal and business on the same computer and i need to unlink them

    how do i unlink two yahoo mailboxes? i have a personal and business on the same computer and i need to unlink them so no one can access my personal email account without a separate sign in as I was able to do prior. you sent me information to unlink a third party email, but these are two separate yahoo email account.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you’d like to remove the account, go to http://mail.yahoo.com from a desktop computer or laptop, click Settings-More Settings-Mailboxes, click on it and then ‘’Remove mailbox’’.

  10. I don't have a cell phone how can I create a new email address without a cell number

    How can I create a new email address without a cell number. I don't have a cell phone, I don't want a cell.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    We understand that this must be frustrating for you!

    In the current version of Yahoo, you are required to provide a mobile phone number in the registration process.

    We apologize for the inconvenience, but Yahoo is just doing its best to protect your online safety. It’s extremely important to have updated information should you ever need to change your account settings, reset your password or contact customer support.

  11. when i log in i am taken to yahoo news not my mail, then i have to click on mail

    when I log in using mail.yahoo.com I am taken to yahoo news not my mail, then i have to click on mail.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you still find that the issue is happening, please see this help page for troubleshooting:

    help.yahoo.com/kb/sln2891.html

  12. My Yahoo Pro Mail offers "always on email support" How do I use this? what is the email address for support

    How do I use the "always on email support? I tried to vote on a previous request but could not.

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You should be able to contact our support team by going to help.yahoo.com and click ‘’Contact us’’ from the left side menu.

  13. reappearing emails that I have blocked,and deleted

    I keep getting e-mails that I have blocked as spam,and set them to be deleted, appearing back in my inbox as new mail. How do I get these to stay blocked,and deleted,so they don't reappear?

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    2 comments  ·  Other  ·  Admin →
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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can disable the security check via Yahoo Mail app > Settings > Security > toggle “App unlock”.

  15. YESTERDAY NIGHT I RECIEVED A NOTIFICATION FROM A PERSON ABOUT ACCOUNT TERMINATION ON BEHALVE YAHOO: *******@****.co.id

    GIVE MORE SECURITY FOR THE YAHOO USERS FROM PEOPLE THAT WANTS TO GET ACCESS TO OUR ACCOUNT CONTACTS. BE AWARE WHOM ARE THEY, PLEASE

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    0 comments  ·  Other  ·  Admin →
  16. PAPERLESS PRESS

    iNCLUDE GET WELL DESIGNS. UPDATE SEASONAL DESIGNS SOONER. MY CURRENT PROBLEM IS THAT IT'S THANKSGIVING IN TWO DAYS AND MY STATIONERY HASN'T BEEN UPDATED FOR FALL, HALLOWEEN, OR THANKSGIVING. SEASONAL IS STILL SHOWING SUMMER AND BACK TO SCHOOL. iT'S 35 DEGREES OUT...WE'RE WAY PAST SUMMER!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    For the latest stationery themes, you’ll want to switch to New Mail.

    Thanks!
    Mail Support

  17. Please provide an option to disable the "Most Popular Videos" screen on an empty inbox

    When my inbox is empty the "most popular videos" screen comes up in the new Yahoo email. It's so annoying! Please provide a way to disable this in settings. I've seen other comments along this same line and the comments section for these suggestions is closed. That's not fair, either! As you roll out the new Yahoo email, there needs to be a way to comment on others' suggestions. I really hate the Videos screen. Thanks for reading.

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    0 comments  ·  Other  ·  Admin →
  18. sort sender

    Sorting by sender still not working despite following Yahoo advice re Conversations. I don't like conversation view so have never used it. However, when unable to sort by sender (ie it seems to link a couple together but then you scroll down and the same sender keeps appearing further down the list, so it's not really sorted), I followed the advice and turned it on then off but the sort still doesn't work. Is this something that the Mail Support team know about and are working on or is it never going to be fixed?

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    1 comment  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Once you’ve disabled Conversations and are viewing a folder or list of emails in Yahoo Mail:

    Click Sort by date (which appears as the default sort method).
    Click Sender.
    Scroll through your sorted messages – they’ll automatically appear as you scroll down the list.
    Your messages will be sorted alphabetically in ascending order – senders beginning with a number or symbol appear before those that start with A-Z.

    Good to know: Your senders are sorted by their name in the emails they send you, not how their name appears in your Contacts list.

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    1 comment  ·  Other  ·  Admin →
  20. How can I get directly to my email when I login and not go to the Yahoo page

    How can I get directly to my email when I login and not go to the Yahoo page. This driving me crazy

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    To access your mailbox directly, type mail.yahoo.com in your browser and make sure to check the ‘’stay signed in’’ box. You can then save the page as a bookmark.

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