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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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443 results found

  1. please help me get my account back

    I can't get into my account need to deactivated something link to it I am being bullied on there please help me. I don't have phone number anymore I need help soon as possible to change my password on there so I deactivated on the site I'm being bullied on. I had to login my side account just cry out for help.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there! Please send us your Yahoo email address in a DM on Twitter at @YahooCare handle. Thank you.

  2. <*******@*****.in>: 550: References header is too long. mail not going

    mailer-daemon@yahoo.com
    To:**********@yahoo.com
    Sat, Jul 24 at 1:21 PM
    Sorry, we were unable to deliver your message to the following address.

    <***@miraj**.in>:
    550: References header is too long

    mail not going. please fix their problem

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    0 comments  ·  Errors  ·  Admin →
  3. Your app for iphone is not opening!

    Fix your mobile app. It is not opening on iPhone!

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there! Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.

    Let us know if you see any improvement.

  4. All my folders, including inbox, are now empty!

    This happened immediately after the update. All my folders are showing as "empty" and I can't even receive new emails I send myself!

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Not getting the emails you expect is frustrating, especially when you are waiting for an important email. Use the steps below to quickly identify the reason behind this and if there’s an issue with your account or the sender’s account that’s preventing the messages from arriving: https://help.yahoo.com/kb/emails-received-yahoo-mail-sln28074.html

    Also, please try clearing your cache and cookies or go to another browser to see if you encounter the same issue.

    Hope this helps!

  5. permanently empty spam folder

    Hi, seems to be not alone in this - have two Yahoo accounts. On one of them Spam folder is always empty, probably everything gets erased automatically? Have not done anything myself. Would like a possibility to review my spam before it gets erased. Rather annoying that all advice which I found by googling leads nowhere... Please, help

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hi there! By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    - Trash deletion frequency – Trash is deleted after 7 days.
    - Spam deletion frequency – Spam is deleted after 30 days.

    Hope this helps!

  6. How the **** does it work?

    Once again, I am completely and totally frustrated by your **** service, Every year I struggle to update my payment - or check on it - and your system sends me in circles. If I was not locked into this email I would leave - this has been going on for YEARS. You have the worst user experience. How do I update my payment? Please email me. I am furious. Lost an hour of my life doing this. You need to improve.

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    0 comments  ·  Errors  ·  Admin →
  7. I have a yahoo.ca account and I had a yahoo.com account. I am no longer able to sign into my yahoo.com account, sends me to yahoo.ca

    I have a yahoo.ca account and I had a yahoo.com account. I am no longer able to sign into my yahoo.com account, sends me to yahoo.ca

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    To see which domain your Yahoo account has, click on your name from the top right corner at http://mail.yahoo.com or open an email from your Inbox and hover over your name. You will see if the domain on your account is yahoo. or http://yahoo.com.

    Yahoo usernames are unique, meaning regardless of the domain, your username stays the same. There cannot be two different accounts, with the same username but different domains.

  8. emails addressed to other email accounts

    I always get emails addressed to other people. Usually for jobs

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  9. I cannot find my e-mails next day. There are not in Trush not in Spam folder. What can I do?

    I cannot find my e-mails next day. There are not in Trush not in Spam folder. What can I do? I use Yahoo more than 20 Years. And it's happening in the last month. Apr.2021

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  10. sender FedEx Shipping Express

    At sender appears name of FedEx Shipping Expres, not my name. What can I do?

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  11. Mail box goes to repeated not responding state...

    when we are typing anything, or doing copy paste.. Mail box goes to repeated not responding state...

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    0 comments  ·  Errors  ·  Admin →
  12. Unable to SignIn Yahoo Account

    Unable to access my Yahoo email "**__******@yahoo.com", please help me in this regard. I also didn't have both of my Phone Numbers.

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  13. Error message when sending an email

    I use yahoo for work, and CONSTANTLY have to close it and reopen it b/c I get a Error message can't be sent. Literally this has to be fixed! If this doesn't stop I will use gmail and call it a day.

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  14. How do I unblock a sender whom I accidentally blocked?

    How do I unblock a sender whom I accidentally blocked?

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Hello there!

    If you wish to remove a blocked email address, go to Settings>More Settings>Security and privacy

  15. email going to spam

    Why are my emails going to the spam folder?

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    1 comment  ·  Errors  ·  Admin →
  16. i live on the East Coast and my yahoo email time does not match the actual time of 10:44

    auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails

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    41 comments  ·  Errors  ·  Admin →
  17. Pop3 email again for the 10th time stopped receiveing emails from my email account. You guys really need to fix this permanently. I have not

    Failure to down load emails again for the upteenth time...you noeed to fix your encryption error problem permanently!

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  18. email going to SPAM folder

    As your questions asks, How can we improve New Mail? My email keeps going to the SPAM folder. Here is an idea, FIX THE PROBLEM.

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  19. Please fix; att.net email will not stay signed in

    Since the last update of yahoo mail for att.net, although I select stay signed in, it does not. I have to sign in every time I check mail.

    Please fix this .......... SOON ! ! !

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    0 comments  ·  Errors  ·  Admin →
  20. LOss of emails continues even w/ older format. Kept old format worked better for me. Restore or report mechanism needed.

    Lost emails since 2017. Lost emails continued after format changes. Kept original format. Since 2019, as I get running out of room messages, now more issues in folders and contents disappearing are unsatisfactory. Since 2020, security issue msgs seem to be more present. What can yahoo do to improve and secure its operations?

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