New Mail
369 results found
-
Fake SMS comes as Two Step Verification SMS Code
Thank you Yahoo! for two step verification for safety. But recently I have experienced that every time when I select the option of SMS in two step verification, in first place fake SMS with verification code comes which is not from Yahoo!. I used to ignore it and ask for resend the code. In second time a correct Yahoo! verification code comes via SMS by saying ******** is your Yahoo verification code.
Recently I was getting call from another country (+92) even if I have asked for SMS code. When I have reported to helpline number, for few days everything…Hi there,
Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com
Thank you,
Yahoo Mail team -
Unable to send mail!
I changed my password recently and i have been unable to send messages through my mail for over 24 hours. I tried to sign up for the yahoo plus support but i have been unable to due to my location in Nigeria. How come there is no other option for me to rectify this and why am i unable to send messages even after 24 hours of changing my password? i have verified my security details over and over again and i still have this issue. It is really disappointing!
Hi there,
We’re sorry to hear you’re experiencing this issue! Can you send us a message on Twitter at @YahooCare or contact us at help.yahoo.com through the ‘’Contact us’’ link? We’d like to investigate this issue.
Thank you!
Yahoo Mail team -
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @YahooCare, message us on Facebook at Yahoo Customer Care or in case you do not have a social media account, our support team is available at help.yahoo.com
Looking forward to your reply!
Thank you!
-
Yahoo Contacts sync is currently experiencing problems It will be back shortly
On my Samsung Android 11 phone, sync of Yahoo contacts is not working since a few weeks. I reinstalled the mail app and re-added the Yahoo mail account. But it makes no difference. I systematically get the error message:
"Sync is currently experiencing problems. It will be back shortly"
I don't see how to set this right. I guess I will have to abandon Yahoo soon.Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @YahooCare, message us on Facebook at Yahoo Customer Care or in case you do not have a social media account, our support team is available at help.yahoo.com
Looking forward to your reply!
Thank you!
-
Allow me to view ALL of my email. Fix the error, "We couldn't load this message. Retry"
It's clear many of us have experienced an issue for years when clicking on certain emails. Yahoo states, "We couldn't load this message. Retry" - but on like 50% of my messages, all from different senders. The only consistency in this error is Yahoo.
Hi there,
I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @YahooCare, message us on Facebook at Yahoo Customer Care or in case you do not have a social media account, our support team is available at help.yahoo.com
Looking forward to your reply!
Thank you!
-
need help with something
All of a sudden, when I try to check my email, instead of displaying my current messages, all I get is an ad for a feature that I have no interest in using. How do I get rid of this message and see my current emails again?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you! -
Ads in inbox, even with Plus subscription
I am now (as of latest email version) getting ads in my inbox, even though I have a Plus subscription.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Stop auto-deleting tracked emails sent from Outlook. When a recipient sends a receipt the original sent email is auto deleted.
When emails from a Yahoo sender using Outlook are tracked for "read" or "receipt," the original sent email is automatically deleted when the recipient responds. The sent email is not placed in the deleted folder - it disappears completely unless recovered by Yahoo.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
-
Received the email of another account
Hello! I just received the email that was sent by a company to a similar email, but not mine! How is this possible ? The first part of the email is almost similar but not the entire alias. Can you please check what happen? I hope that my emails are not sent to others, too....I tried to access support to report the bug but I will not pay for a security issue of Yahoo...so BE KIND AND CHECK ASAP!
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
"Download blocked" message comes when clicking on an att to download it.
How to overcome this problem?
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
unable to save contact
I keep receiving 'unable to save' error when trying to save a contact.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
"You are offline" in Yahoo Mail, when I'm not offline
I received the message "You are offline" from Yahoo mail. I went to another tab, searched for Yahoo feedback and followed Yahoo feedback links to here. Back to mail -> clicked left arrow to get back to list of messages and clicked on the message. "You are offline." Um...
My suggestion is to ensure that I'm the one who is offline before showing me that error message.
BTW, I went back to the Yahoo mail tab again returned to the list of messages and clicked on a few different messages. "You are offline." Clearly not true because here I am…
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Why are my emails different on my computer, laptop, and smart phone?
Why are the emails different on my computer, laptop, and smart phone? Shouldn't they all be the same?
Hi there. We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
add mailboxes
Hello, I am unable to add third-party (Outlook, Office 365) mailboxes to my yahoo mail. I keep getting an error saying that I am logged to a wrong (third party) account even though I am making sure I am not. Can you please help me.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
customer support
where is the dang customer support for those of us not on plus. Looks like after 22 years I have to delete yahoo.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
old emails shown as new
My sent folder is showing sent email from year ago as if it was sent today. Fix the dates !
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Image proxy fix/update SSL cache when replace certyficate for domain
Please fix your "Image proxy" when CDN SSL certyficate is replaced to diffrent i.e from letsenscrypt to RapidSSL for domain its stop displaying images
i.e
https://40daystemp.testi.at/1b759af5f1d8f55c4aa367b483541a87/e631300f66afecc7cba5ae3a484ce0c1.pngbecome
404
https://testi.at/showhtml/44GGPPCC/kPohMVs8XHBpxfgpAsR08Tg/ecab570b3ae8#Yahoo%20-%20Chrome%20Source
You dont have support page try to contact anybody in yahoo suppoort team get only "Ops" 500 error
And really do i have to type this post in 500x100px form ROTFL
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Delete email alias
Please fix the delete alias - why have the button if it does not work?
I see multiple users have this problem. I have two email aliases showing on my account (uk and .com) - I never set up the .com version and am receiving loads of spam on it.Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
-
Blocking random emails
I have an outlook email forwarded to my yahoo and it started blocking it for no reason and I can not undo the action. I have now had to change it to another email and see if that works. BOO
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com
Thank you!
- Don't see your idea?