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New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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369 results found

  1. EVERYTHING IS IN ITALICS. It is super annoying to view everything in italics!

    EVERYTHING IS IN ITALICS. It is super annoying to view everything in italics! Is there a bug?

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  2. YAHOO SMALL BUSINESS EMAILS CONTACTS,ETC

    Dear Sir, the Yahoo Small Business email is driving up the wall and I am unable to contact anyone at all either through the phone given or any email. Btw my email is *****@moguls2.com and I am unable to receive any email for the last 5 days and this is affecting my business. badly. Would appreciate if someone can email me or call me on my record and tell me how I can resolve this asap. It is so stupid of Yahoo to need a password to go to their help page when I am having problems with my password.

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    1 comment  ·  Errors  ·  Admin →

    Thanks for reaching out to us! We want to help get this taken care of for you as quickly as possible.

    Currently the Yahoo Small Business team is experiencing high call volumes and extended hold times due to some recent changes to enhance your experience and account security. This article should provide you with some additional details regarding the latest updates, and provide some guidance on how to resolve common related questions/concerns: https://help.smallbusiness.yahoo.net/s/article/SLN29458

    If that doesn’t resolve help resolve your concern as quickly as you need it, we’d like to refer back to our Yahoo Small Business team who are specially trained in Small Biz support. You can access all their content, guides, assistance, phone support and more at https://smallbusiness.yahoo.com, and see the status of their availability. Again, we know their hold time is a bit long at the moment, but we want to ensure you’re getting the best-trained…

  3. Migration Status: Error

    Just like everyone else, this new email thing is a PROBLEM. I am trying to work, using my business email and I'm leaving the country on Friday for a month. I need my email to function! At the moment, I get the following error message:

    Migration Status: Error

    I can't log into my email on my Apple Mail on either my computer or phone. All of my fancy signatures, pre-set email messages, etc, are in Apple Mail. Using the Yahoo app and browser interface are NOT useful to me. Please help me get my email working again before I leave…

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    1 comment  ·  Errors  ·  Admin →
  4. The new mail removed all my email and contacts.

    The new mail deleted all my email and contacts.

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  5. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  6. Hi.. I can not access my old emails please help to load

    Appreciate your support to access all my emails

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    0 comments  ·  Errors  ·  Admin →
  7. yahoo turned off ALL my emails today

    Here is an idea for Yahoo:

    Do not turn off my email from receiving daily emails like you did today.

    Otherwise, I have to STOP yahoo mail and got to Gmail.

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  8. Big problems

    I have some problem, that i couldn't send emails and when I read my emails it shows that I didn't read it.!!!!

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  9. suspicious

    Using Yahoo with WiFi connection at WiFi fluctuations the account gets closed automatically and time after time the suspicious activity error prevents return to normal operation. The amount of new passwords necessary is hugh.

    Other mail providers like gmail and hotmail etcetera do not have that problem and WiFi mailing is supple. Yahoo error help does not include this problem nor does an option appear where you can lodge the issue for the particular account itself.

    Please reduce the Yahoo connecting sensitivity for WiFi fluctuations so time at the keyboard can be spend mailing instead of ever procedural suspicious activity…

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  10. verifying phone

    on signing in it asks me to verify my number. I get the number sent to my phone and enter what arrives and each time it says oops something went wrong. Why have this feature if it doesnt even work. Very frustrating

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  11. email not sending - from both phone and desktop

    I have been trying to send emails for two days now and they do not leave the draft or outbox. And they don't bounce back. I send from another provider and it works fine. I deleted and reinstalled the app on my iphone, still does not work. And the emails aren't sending from the desktop either. The troubleshooting page does not help.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  12. Please do not add '8' after Country Code +7

    For the phone verification, you should not add '8' after country code +7 (Russia). Yahoo default is automatically adding '8' before my mobile number. Therefore, I will never be able to verify it because Yahoo SMS/Call verification cannot get trough the invalid number.

    Please remove the '0'. Thank you.

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  13. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  14. Account Security no longer goes to account security, it goes to the email inbox.

    Account Security no longer goes to account security, it goes to the email inbox. This is the case for links in emails directly from Yahoo as well as the help screens and account settings. Any reference to account security, when clicked takes me to my email inbox.

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  15. YahooGroups Messages Can Be Sent But Not Received Using 'New' Yahoo Mail

    Inbound e-mail addressed to my long established Yahoo.com e-mail address that is distributed from the CSXTSightings YahooGroup to which I am subscribed is no longer appearing in my 'inbox' since the forced 5/29/19 YahooMail 'upgrade'. I've checked my 'spam' folder and I don;t have any 'filters' set up to block or redirect mail elsewhere. Fellow YahooGroup members with other e-mail providers are not having any problems receiving mail from the CSXTSightings YahooGroup, just myself and others with Yahoo.com e-mail addresses. E-mail sent to the group from Yahoo Mail appears on the group home page and is sent as expected to…

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID, the group name and a screenshot of your experience.

  16. Not possible to cancel Pro mail.

    Billing page crashes and no one picks up chat request. Tried an email but didn't even get confirmation it was received. What other ptions exists for doing this?

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    0 comments  ·  Errors  ·  Admin →

    You can get in touch with our billing team by going to help.yahoo.com then click ‘’Contact us’’.

  17. Received emails triggering message not delivered error.

    I keep getting this message for received emails:
    ******************* rejected your message to the following email addresses:


    Your message wasn't delivered because the recipient's mailbox is quarantined. If the problem continues, please contact your email admin.

    ************************ gave this error:
    Message not accepted for policy reasons. See https://help.yahoo.com/kb/postmaster/SLN7253.html

    Diagnostic information for administrators:

    Generating server: MWHPR03MB3181.namprd03.prod.outlook.com
    Total retry attempts: 1



    Remote Server returned '554 5.7.9 Message not accepted for policy reasons. See https://help.yahoo.com/kb/postmaster/SLN7253.html'
    Original message headers:

    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=pmd50.hbs.edu;
    s=selector1;
    h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
    bh=RakwvM4iW6MnQN+LgKXnOjcKp7EGNY5jezNmwwXR4i4=;
    b=PcoRPkA5U/pR8o6BdBgR7u33CrCEjFqEEdytKfnyt/453OUZsmC6Ef4KFOS81inMTsJT6KOhYd0On2dxMvq6jGhcM1qkk/oZOrExdy8a28mDdaR8GR5o1WeULn/Suncs9rp8WR7ABSTSXeSbpvqQQGXz0/m5BaO5XSA77Sdvp04=
    Resent-From: <******************u>
    Received: from BN6PR03CA0007.namprd03.prod.outlook.com (2603:10b6:404:23::17)
    by MWHPR03MB3181.namprd03.prod.outlook.com (2603:10b6:301:41::39) with
    Microsoft SMTP Server (version=TLS1

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    1 comment  ·  Errors  ·  Admin →

    Please refer to our Postmaster help page: postmaster.yahoo.com and for support, click ‘’Contact us’’ from the left side menu.

  18. why is my email disappearing when reading?

    My emails disappear while I am reading them. After about 5 seconds - please help!

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    2 comments  ·  Errors  ·  Admin →
  19. a different mobile number is auto generated in yahoo email id

    I see someone else's mobile number on my email ids auto-generate ID card. This is annoying and ridiculous. I urge Yahoo to immediately rectify this error and help to put my registered Mobile number with Yahoo on auto-generated email id.

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    2 comments  ·  Errors  ·  Admin →
  20. It does not appear that Yahoo is secure. When I delete one email, somebody else is deleting a few not checked for deletion.

    It does not appear that Yahoo is secure. When I delete one email, somebody else is deleting a few not checked for deletion.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

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