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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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362 results found

  1. Big problems

    I have some problem, that i couldn't send emails and when I read my emails it shows that I didn't read it.!!!!

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  2. suspicious

    Using Yahoo with WiFi connection at WiFi fluctuations the account gets closed automatically and time after time the suspicious activity error prevents return to normal operation. The amount of new passwords necessary is hugh.

    Other mail providers like gmail and hotmail etcetera do not have that problem and WiFi mailing is supple. Yahoo error help does not include this problem nor does an option appear where you can lodge the issue for the particular account itself.

    Please reduce the Yahoo connecting sensitivity for WiFi fluctuations so time at the keyboard can be spend mailing instead of ever procedural suspicious activity…

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  3. verifying phone

    on signing in it asks me to verify my number. I get the number sent to my phone and enter what arrives and each time it says oops something went wrong. Why have this feature if it doesnt even work. Very frustrating

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  4. email not sending - from both phone and desktop

    I have been trying to send emails for two days now and they do not leave the draft or outbox. And they don't bounce back. I send from another provider and it works fine. I deleted and reinstalled the app on my iphone, still does not work. And the emails aren't sending from the desktop either. The troubleshooting page does not help.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  5. Please do not add '8' after Country Code +7

    For the phone verification, you should not add '8' after country code +7 (Russia). Yahoo default is automatically adding '8' before my mobile number. Therefore, I will never be able to verify it because Yahoo SMS/Call verification cannot get trough the invalid number.

    Please remove the '0'. Thank you.

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  6. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  7. Account Security no longer goes to account security, it goes to the email inbox.

    Account Security no longer goes to account security, it goes to the email inbox. This is the case for links in emails directly from Yahoo as well as the help screens and account settings. Any reference to account security, when clicked takes me to my email inbox.

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    1 comment  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  8. YahooGroups Messages Can Be Sent But Not Received Using 'New' Yahoo Mail

    Inbound e-mail addressed to my long established Yahoo.com e-mail address that is distributed from the CSXTSightings YahooGroup to which I am subscribed is no longer appearing in my 'inbox' since the forced 5/29/19 YahooMail 'upgrade'. I've checked my 'spam' folder and I don;t have any 'filters' set up to block or redirect mail elsewhere. Fellow YahooGroup members with other e-mail providers are not having any problems receiving mail from the CSXTSightings YahooGroup, just myself and others with Yahoo.com e-mail addresses. E-mail sent to the group from Yahoo Mail appears on the group home page and is sent as expected to…

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID, the group name and a screenshot of your experience.

  9. Not possible to cancel Pro mail.

    Billing page crashes and no one picks up chat request. Tried an email but didn't even get confirmation it was received. What other ptions exists for doing this?

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    0 comments  ·  Errors  ·  Admin →

    You can get in touch with our billing team by going to help.yahoo.com then click ‘’Contact us’’.

  10. Received emails triggering message not delivered error.

    I keep getting this message for received emails:
    ******************* rejected your message to the following email addresses:


    Your message wasn't delivered because the recipient's mailbox is quarantined. If the problem continues, please contact your email admin.

    ************************ gave this error:
    Message not accepted for policy reasons. See https://help.yahoo.com/kb/postmaster/SLN7253.html

    Diagnostic information for administrators:

    Generating server: MWHPR03MB3181.namprd03.prod.outlook.com
    Total retry attempts: 1



    Remote Server returned '554 5.7.9 Message not accepted for policy reasons. See https://help.yahoo.com/kb/postmaster/SLN7253.html'
    Original message headers:

    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=pmd50.hbs.edu;
    s=selector1;
    h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
    bh=RakwvM4iW6MnQN+LgKXnOjcKp7EGNY5jezNmwwXR4i4=;
    b=PcoRPkA5U/pR8o6BdBgR7u33CrCEjFqEEdytKfnyt/453OUZsmC6Ef4KFOS81inMTsJT6KOhYd0On2dxMvq6jGhcM1qkk/oZOrExdy8a28mDdaR8GR5o1WeULn/Suncs9rp8WR7ABSTSXeSbpvqQQGXz0/m5BaO5XSA77Sdvp04=
    Resent-From: <******************u>
    Received: from BN6PR03CA0007.namprd03.prod.outlook.com (2603:10b6:404:23::17)
    by MWHPR03MB3181.namprd03.prod.outlook.com (2603:10b6:301:41::39) with
    Microsoft SMTP Server (version=TLS1

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    1 comment  ·  Errors  ·  Admin →

    Please refer to our Postmaster help page: postmaster.yahoo.com and for support, click ‘’Contact us’’ from the left side menu.

  11. why is my email disappearing when reading?

    My emails disappear while I am reading them. After about 5 seconds - please help!

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    2 comments  ·  Errors  ·  Admin →
  12. a different mobile number is auto generated in yahoo email id

    I see someone else's mobile number on my email ids auto-generate ID card. This is annoying and ridiculous. I urge Yahoo to immediately rectify this error and help to put my registered Mobile number with Yahoo on auto-generated email id.

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    2 comments  ·  Errors  ·  Admin →
  13. It does not appear that Yahoo is secure. When I delete one email, somebody else is deleting a few not checked for deletion.

    It does not appear that Yahoo is secure. When I delete one email, somebody else is deleting a few not checked for deletion.

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  14. ACCOUNT KEY CONTROL TO TURN ON AND OFF IS MISSING! WHERE IS IT? PLEASE UPDATE YOUR SOFTWARE AND /OR HELP PAGES TO MATCH.

    The directions to turn the account verification on and off are not correct. The button does not exist in the security section of settings. Update or provide accurate directions!

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  15. We're glad you're here

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  16. "SMTPUTF8 is required, but was not offered by host: smtp.mail.yahoo.com"

    I am getting this message while sending mail containing Unicode characters (in the name of the sender) via mail/postfix from Ubuntu CLI. Of course mail is not delivered (note: this is happening using CLI not GUI).
    Doesn't Yahoo Mail Pro support "SMTPUTF8" required for mail/postfix?

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  17. display images

    I can't view any embedded images in my email. I checked the button in security to "Show Images except spam" and I have no show images button. How can I get these to automatically display?

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    8 comments  ·  Errors  ·  Admin →

    Hi there,

    Please note that our engineers are aware of this issue and are working on it.

    We have found that many of our users who are experiencing this issue are Comcast Xfinity customers and a recent security update has disabled images in email by default.

    Customers have reported that temporarily switching off Protected Browsing in the Xfinity xFi app resolves the issue. Please see details about this service here under “Security – Protected Browsing”:

    https://www.xfinity.com/support/articles/xfi-advanced-settings

    Please contact Comcast support for further info about the service and only make changes to it if you are comfortable doing so.

    Thanks,
    Mail Product Support

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    0 comments  ·  Errors  ·  Admin →

    We’d like to look more into this, please send us a DM on Twitter at @YahooCare, containing your Yahoo ID and a screenshot of your experience.

  19. I Don't Receive Email from Private Domains

    I have a VPS and I have different cPanel accounts on it. All the accounts using a shared IP for the mail server. But one of my account can't send email to any of @yahoo.com email. After 24 hours It gives a delivery failed notice. Server company is saying that yahoo is blocking the IP. But how its possible to send emails to yahoo using a different account on the same server ? Problem exists with a single domain. Any idea ?

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    0 comments  ·  Errors  ·  Admin →
  20. My MAC keeps giving me the pop-up that says this app is using significant memory and suggests that I close it.

    My MAC keeps giving me the pop up that your app is using significant memory and I should close it. How can I make that stop, because every time I go on Yahoo.com my MAC slows down and becomes unresponsive. I also have a tablet computer but Yahoo works great on it.

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    3 comments  ·  Errors  ·  Admin →
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